Rating

4.7

feedback

1,423

Reviews

chart

#417

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    7%
  • Less than a month
    39%
  • Less than a year
    37%
  • More than a year
    16%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and technical support provided by the team. Users highlighted the quick response times, helpfulness, and efficiency of the support staff in resolving issues and customizing the app to fit their store's needs. The app itself was commended for its seamless integration, user-friendly features, and ability to enhance the overall customer experience. However, there were a few negative reviews mentioning issues with bugs, slow support responses, and difficulties in customization.

Highlights

Excellent customer service and technical support
Seamless integration and user-friendly features
Efficient issue resolution and customization
Negative feedback on bugs and slow support responses
Enhancement of customer experience and store functionality

Rating Breakdown

  • 5
    92% (1,313 ratings)
  • 4
    4% (58 ratings)
  • 3
    1% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    3% (36 ratings)

Reviews with Text

  • 97% (1,382)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 23, 2026

They were a great help getting this set up for us.

Using app

11 days

Total reviews

4

Average rating

5.0

4 / 5 Share

March 19, 2026

At first, the customization is very limited for this app, so you won't get all the elements to truly match your store's style. But, if you are willing to send CS tickets, they can steadily implement changes for you that go beyond what is initially available.

Using app

Almost 5 years

Total reviews

11

Average rating

4.7

5 / 5 Share

March 19, 2026

Really great cutomer service! Got help to customise my wishlist and icon to fit my preferences completely! Highly recommend!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

バグがあり、連絡をしたところ迅速にご対応いただき助かりました。

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2026

Great app. We’ve had it for a couple of years, and the support has always been excellent. Shoutout to Eshan, who helped us promptly and kindly.

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

All reviews

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