Swym Wishlist Plus
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Easy to use, but fast and helpful support if you need it.
The app performs its task flawlessly. But the customization service also deserves special mention. With such a prominent and visible feature in the store, precise customization to fit our shop is essential, and we received great support (from Karthik) in this regard—thank you!
I have been using this app for a few months now and it has really helps us to know our customer behaviours and product preferences. The support has been timely and so helpful. Highly recommend!
Customers are complaining they cannot delete products from their wishlists which ends in creating multiple lists.
The support I got was Amazing. Thank you again
Happy to work with the product and the support team. They are very responsive and helpful with solving problems we encounter. Comms are very good and the willingness to assist so that the product meets our expectations is brilliant. Very good app, configuration options and support.
Honestly this application is pure rubbish as well as the support provided. The wishlist button lags behind a good couple of seconds which looks terrible in a store and I have been exchanging mails for the past two weeks to hardcode the button to go around the issue. The instructions are not clear and not even with help of AI we were able to make it work properly. Feature like the auto saving come enabled by default so that the "likes" are consumed fast so that you need to purchase a higher tier. All put together a bad experience and a waste of time.
Thank you for taking the time to share your feedback, your experience matters to us and we'd love the chance to make it right. Our app works seamlessly with most Shopify themes out of the box, however for certain themes, small adjustments are needed to ensure the button integrates well, which was the case here. Our team has since made those changes and the button should now work as expected. Your feedback on our implementation instructions is well noted, and we're continuously working to make our documentation clearer and easier to follow. Regarding the Smart Save feature, this is designed to help capture high-intent shoppers and is not intended to consume credits unfairly. It can absolutely be turned off, and we're working on making that clearer upfront for all our merchants. Please don't hesitate to reach out if you still have any concerns and we will personally work with you every step of the way.
The custom implementation is difficult and creates additional technical issues instead of solving them. Support does not have live chat, which makes troubleshooting slow and frustrating. Also, the integration with customer notification emails does not work properly. Overall, too much complexity and not enough reliability.
Hello, We'd love to understand more about the custom implementation you were trying to achieve so we can help you get there.Our team has helped many merchants work through intricate implementations and we want to make sure you're not navigating that alone. Regarding live chat, we hear you. This is currently available on higher-tier plans, but your feedback is noted and we're actively working to make it more accessible. In the meantime, we're committed to making our email support as responsive as possible. As for the customer notification email integration, we'd love to dig into this with you directly to identify what's going wrong and get it working as it should. We have already reached out to you via email, and we would be happy to personally work with you every step of the way, from setup to resolving the integration issues. Please get back to us via email and give us an opportunity to work on this with you.
Best app of all support will help you with everything you wanted 11/10 app thank you Tejeswar
We've had a great experience with the Swym Wishlist app. Their team is always very responsive and helpful, and the tool itself is a key revenue driver for our website.
This app is a scam. It automatically adds items to your wishlist simply by browsing a product event, even if you don’t want to. This means you use up credits on wishlists that no one has set up.
We're sorry for the confusion this has caused. That's definitely not the experience we want for you! What you encountered is our "Smart Save" feature, which automatically adds products to a shopper's wishlist when they visit the same product page multiple times. It's designed to help capture high-intent shoppers, but we completely understand that it can be surprising if you weren't expecting it and that it led to wishlist credits being used up faster than anticipated. The good news is that Smart Save can be easily customized or turned off entirely, and we'd love the chance to make this right. If you're open to giving Wishlist Plus another try, please reinstall the app and reach out to us directly. We'll personally walk you through the setup, make sure the configuration fits your needs, and ensure you're on the right plan. We appreciate your honest feedback — it helps us communicate our features more clearly. We hope to have the chance to earn back your trust!
The team provided very careful and attentive support throughout the process. Their assistance was reliable and much appreciated.
At first, the customization is very limited for this app, so you won't get all the elements to truly match your store's style. But, if you are willing to send CS tickets, they can steadily implement changes for you that go beyond what is initially available.
Really great cutomer service! Got help to customise my wishlist and icon to fit my preferences completely! Highly recommend!
バグがあり、連絡をしたところ迅速にご対応いただき助かりました。
Great app. We’ve had it for a couple of years, and the support has always been excellent. Shoutout to Eshan, who helped us promptly and kindly.
Very helpful with customization for a specific masonry collection page. Very happy with the result.
An amazing team! They supported us at every step during the setup process and helped with the customizations we requested. Thank you again.
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