Rating

4.8

feedback

1,444

Reviews

chart

#317

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    7%
  • Less than a month
    41%
  • Less than a year
    36%
  • More than a year
    14%

Reviews Summary

The Swym Wishlist app has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its functionality, ease of use, and seamless integration with their online stores. The standout feature of the app is the exceptional customer service and support provided by the Swym team. Customers appreciate the quick response times, helpfulness, and willingness of the support team to assist with customizations and specific store needs. The app is lauded for boosting customer engagement, repeat visits, and overall store performance. However, there are a few negative reviews highlighting issues such as pricing plans, action limits, and language barriers for non-English users.

Highlights

Positive reviews highlight the functionality, ease of use, and seamless integration of the app with online stores. Customers appreciate the boost in customer engagement and repeat visits, as well as the overall positive impact on store performance.
Exceptional customer service and support provided by the Swym team, with quick response times, helpfulness, and willingness to assist with customizations and specific store needs.
Negative reviews mention issues such as pricing plans, action limits, and language barriers for non-English users.

Rating Breakdown

  • 5
    93% (1,336 ratings)
  • 4
    5% (66 ratings)
  • 3
    1% (9 ratings)
  • 2
    0% (6 ratings)
  • 1
    2% (27 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 10, 2025

Support is amazing, we are still in testing phase but any time I have tried to reach support the have solved all my questions and beyond. App is integrating well for the purpose we need :)!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

Very supportive and friendly team.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

Such a responsive team! Excellent assistance with some small customisations and really happy with how the App is working so far.

Store

My Nook

Using app

--

Total reviews

5

Average rating

5.0

1 / 5 Share

June 7, 2025

I'm using Symmetry, which is the third most popular Shopify theme, but it doesn’t function properly. It works on the first page of the collection, but NOT on the second page. It does NOT work in the "You may also like" section below the product detail page. When you select options like "New to Old" or "Best Seller" in the collection page filters, it does NOT work. On collection and product pages, the favorite/like count appears only after 5–10 seconds. I’m tired of opening a new ticket every day for a different issue. I'm now considering alternatives. These are just the bugs I’ve personally found — who knows how many other parts of the site are affected? The support team is trying to help, but I'm spending so much time reporting bugs and waiting for fixes that I can't focus on my actual business. Additionally, we’re on the Pro plan at $59 per month because the lower plan automatically shuts off once a specific limit is reached.

Using app

--

Total reviews

11

Average rating

4.3

5 / 5 Share

June 3, 2025

Great Customer service! Highly recommend this app for any store.

Using app

5 months

Total reviews

2

Average rating

5.0

All reviews

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