Swym Wishlist Plus
The reviews for the Shopify App are overwhelmingly positive, with users praising the app's functionality and the exceptional customer service provided by the team. Customers appreciate the quick responses, helpful support, and willingness of the team to go above and beyond to resolve any issues. The app is described as easy to use, with features that are effective and beneficial for online stores. However, there are a few negative reviews mentioning issues with automatic features consuming credits, difficulty in customization, and translation problems. Overall, the app is highly recommended for its performance and the outstanding support provided by the team.
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Great app and terrific service :)
This has been a really useful addition for giving customers an easy way to save products they’re interested in and come back to them later. The wishlist experience is simple for shoppers, while the automated reminders, price-drop updates, and back-in-stock alerts help keep products top of mind without adding extra manual work. I also like the sharing options and the insights into shopper behavior, which make it easier to understand product demand and improve our follow-up marketing. Overall, it’s a practical tool for increasing engagement and encouraging customers to return and complete their purchases.
Fairly new to the app, but set up was seamless and customization is very easy. Their support is also great and they were able to implement something I was wanting almost immediately(thank you, Divya!)
I have been having constant issues with this app. I will watch the activity banner show constant updates on an item, view the report and it will not reflect the wishlisting activity that I am seeing. The wishlist takes hours, sometimes days to update and when I contact support they tell me everything is working fine on their end. I have contacted their support multiple times about the wishlisting button not showing on the product page and they keep telling me it's due to cookie settings. I can understand that, but I get numerous complaints from customers across different browsers and mobile that the heart is visible, but the wishlist button is not. I experience this on two different browsers with cookies enabled. I do not experience this on other stores that have a wishlist function. This apps only purpose is to help me figure out how to proceed with stock and it is not fulfilling it's purpose. I've also tried the app across two different themes and am experiencing the same issues.
The Wishlist Plus product has served us well and their customer service and support teams are super responsive with our developers and team members when needed. Highly recommend their app and service.
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