Swym Wishlist Plus
Increase your store conversions with a full featured wishlist
Rating
4.7
feedback
1,427
chart
#417
All reviews
Review RSS Feed
April 13, 2026
Honestly this application is pure rubbish as well as the support provided. The wishlist button lags behind a good couple of seconds which looks terrible in a store and I have been exchanging mails for the past two weeks to hardcode the button to go around the issue. The instructions are not clear and not even with help of AI we were able to make it work properly. Feature like the auto saving come enabled by default so that the "likes" are consumed fast so that you need to purchase a higher tier. All put together a bad experience and a waste of time.
Thank you for taking the time to share your feedback, your experience matters to us and we'd love the chance to make it right. Our app works seamlessly with most Shopify themes out of the box, however for certain themes, small adjustments are needed to ensure the button integrates well, which was the case here. Our team has since made those changes and the button should now work as expected. Your feedback on our implementation instructions is well noted, and we're continuously working to make our documentation clearer and easier to follow. Regarding the Smart Save feature, this is designed to help capture high-intent shoppers and is not intended to consume credits unfairly. It can absolutely be turned off, and we're working on making that clearer upfront for all our merchants. Please don't hesitate to reach out if you still have any concerns and we will personally work with you every step of the way.
April 9, 2026
The custom implementation is difficult and creates additional technical issues instead of solving them. Support does not have live chat, which makes troubleshooting slow and frustrating. Also, the integration with customer notification emails does not work properly. Overall, too much complexity and not enough reliability.
Hello, We'd love to understand more about the custom implementation you were trying to achieve so we can help you get there.Our team has helped many merchants work through intricate implementations and we want to make sure you're not navigating that alone. Regarding live chat, we hear you. This is currently available on higher-tier plans, but your feedback is noted and we're actively working to make it more accessible. In the meantime, we're committed to making our email support as responsive as possible. As for the customer notification email integration, we'd love to dig into this with you directly to identify what's going wrong and get it working as it should. We have already reached out to you via email, and we would be happy to personally work with you every step of the way, from setup to resolving the integration issues. Please get back to us via email and give us an opportunity to work on this with you.
April 1, 2026
This app is a scam. It automatically adds items to your wishlist simply by browsing a product event, even if you don’t want to. This means you use up credits on wishlists that no one has set up.
We're sorry for the confusion this has caused. That's definitely not the experience we want for you! What you encountered is our "Smart Save" feature, which automatically adds products to a shopper's wishlist when they visit the same product page multiple times. It's designed to help capture high-intent shoppers, but we completely understand that it can be surprising if you weren't expecting it and that it led to wishlist credits being used up faster than anticipated. The good news is that Smart Save can be easily customized or turned off entirely, and we'd love the chance to make this right. If you're open to giving Wishlist Plus another try, please reinstall the app and reach out to us directly. We'll personally walk you through the setup, make sure the configuration fits your needs, and ensure you're on the right plan. We appreciate your honest feedback — it helps us communicate our features more clearly. We hope to have the chance to earn back your trust!
Feb. 23, 2026
Jan. 27, 2026
Update: Tons of bugs. Literally left and right. And upon reporting them their team asks for videos as if my explanations aren’t sufficient. Their live chat isn’t live. They barely ever respond. Sometimes with days delays sometimes (if you’re lucky) hours and very likely with a weak response. Our experience is going from terrible to worst. We're finding out problems and bugs and their live-chat support is either non responsive or replies limited not addressing issues we've reported. Very frustrating. If their support and tech issues do not get resolved, we'll likely uninstall and move on to a better wishlist solution.
Oct. 24, 2025
help is very slow
Hello, Thank you for trying the Wishlist Plus App. We checked the Wishlist Plus setup on your store, and it looks like all the elements of the app are working as expected. We received your email regarding the app not working as expected and sent a reply within 10 minutes, along with screenshots showing how the features work. We also sent follow-up emails to see how we could help, but we did not hear back from you. The app is up and running on your store. Please feel free to reach out to us via email if you need any assistance, and we will be happy to help!
Oct. 15, 2025
I tried making this app work after installing it in July. It didn't, so I uninstalled it. Thought I'd have another go........still the same now in October. It's so sad. It simply does not show on my store.
Thank you for taking the time to try out our Wishlist Plus app once again. We appreciate it. However, we are sorry to see that it is not showing up in your store. Wishlist Plus is designed to work on all Shopify themes and so it should work by default on your store as well. If you are still looking for a solution, please can you install the app once again and let us know? We will be happy to check the setup and make sure it works as expected on the theme that you are using. Please let us know if you are available for a call as well. We would be happy to get this resolved as soon as possible.
Sept. 5, 2025
Aug. 27, 2025
The app might look good, but their support is an absolute nightmare. Getting any real help takes forever (probably because of the time difference), and every time it’s a different person who clearly hasn’t read the previous messages. Tickets get raised and then just sit there with zero updates. Instead of an actual solution, you just get bombarded with useless automated replies. It’s infuriating.
June 7, 2025
I'm using Symmetry, which is the third most popular Shopify theme, but it doesn’t function properly. It works on the first page of the collection, but NOT on the second page. It does NOT work in the "You may also like" section below the product detail page. When you select options like "New to Old" or "Best Seller" in the collection page filters, it does NOT work. On collection and product pages, the favorite/like count appears only after 5–10 seconds. I’m tired of opening a new ticket every day for a different issue. I'm now considering alternatives. These are just the bugs I’ve personally found — who knows how many other parts of the site are affected? The support team is trying to help, but I'm spending so much time reporting bugs and waiting for fixes that I can't focus on my actual business. Additionally, we’re on the Pro plan at $59 per month because the lower plan automatically shuts off once a specific limit is reached.
Using app
10 months
Total reviews
12
Average rating
4.0
June 3, 2025
I was not happy. Much too complicated, thousands of options I dont need and what I set up in the app was not working so the support had to code all. After 2 days of trying I was so unhappy I deinstalled it. Also no beautiful layout on wishlist page :-( If you only want hearts on products and one wishlist page, your are wrong here!
Thank you for sharing your feedback. We're sorry to learn that your experience with our app fell short of your expectations. We strive to offer a powerful and flexible wishlist solution, which comes with a wide range of customization options. However, we understand that for some users looking for a simple plug-and-play tool, it can feel overwhelming, and we assure you that we are working on our product improvements frequently to make sure it suits your needs, and we will incorporate your feedback when we make the next set of changes. While our support team is always happy to assist with custom setups, we understand that needing extra help isn’t ideal when you're looking for something simple and fast. However, if you are still looking for the Wishlist Plus solution, we will be more than happy to help you set up the basic functions with ease.
May 27, 2025
We tried Wishlist Plus for 2 months and it was seemingly ok for the first month, but during the second month of the Pro plan with 10K action limits, we hit this limit and the app just completely shut down disappearing from our website, surprising a lot of our customers who were just starting to use the app. They wanted me to get on a video meeting call just to get the next tier of pricing and when I did (after 1 week of waiting), the offer was to upgrade to the Enterprise plan at $299 a month. What an annoying bait tactic. I do not recommend this app to anyone who does not want to pay $299 just to get a wishlist function on your store. 10K actions is not enough for even mid-level traffic stores like ours. We have moved to Swish, which is only $49 a month and has unlimited wishlist actions each month.
Thanks for sharing your feedback — we're really sorry for the disruption and frustration this caused. Our pricing plans are based on usage and value we deliver, and the quota limits for our plans are published clearly on our app listing. We do alert merchants ahead of any quota breaches to avoid issues like this so we can work with them to find a mutually acceptable solution, and we are sorry that the process was unduly delayed in this case. Our goal was to have a more tailored conversation to ensure the app's value was being fully realized, not to create friction. We are committed to being a merchant-first company, and we recognize that didn’t come through in your interaction with us. We hear your feedback loud and clear, and will address the issues you flagged swiftly to ensure we get back to the high standards we hold ourselves to. Thank you again for your candid feedback, we appreciate you giving us a try and are taking this seriously as we improve how we support growing brands.
Oct. 20, 2025
Upd 20.10.25. It was a great app, until it changed name. Now support is dead, app discount disappeared despite words of operator that it given forever. It doesn't worth it price Great idea, many functions. App doesn't bring so many sales as it can: there are issues with translation, sometimes app admin pages response error 500. support answers fast, but works only 8/5 - not enough while boarding. Price is to high, but now it has a deal, because of it we still trying to implement.
Jan. 6, 2025
Don't recommend this app because of lack of transparency and unethical selling methods.
Dec. 20, 2024
It gets more and more expensive as you grow traffic even if you do not use most of the features.
Nov. 17, 2024
Impossible remove the icon, its not working.... its not useful.... please remove it from my store please....
Thank you for taking the time to leave a review. Upon reviewing your store, we noticed that the app setup is not yet complete. As a result, none of our app scripts have been injected into your store yet, and thus the wishlist-related icons currently displayed appear to belong to different apps, and not from Wishlist Plus. We tried reaching out to you to clarify this, but we did not hear back from you. We would love the opportunity to assist you in setting up our app and resolving any concerns you may have. If you are still looking for a solution, please reply to our email. We’ll be happy to help you resolve any issues with the existing icons and set our app up as well.