Fabric of the Universe review for Swym Wishlist Plus
May 27, 2025
We tried Wishlist Plus for 2 months and it was seemingly ok for the first month, but during the second month of the Pro plan with 10K action limits, we hit this limit and the app just completely shut down disappearing from our website, surprising a lot of our customers who were just starting to use the app. They wanted me to get on a video meeting call just to get the next tier of pricing and when I did (after 1 week of waiting), the offer was to upgrade to the Enterprise plan at $299 a month. What an annoying bait tactic. I do not recommend this app to anyone who does not want to pay $299 just to get a wishlist function on your store. 10K actions is not enough for even mid-level traffic stores like ours. We have moved to Swish, which is only $49 a month and has unlimited wishlist actions each month.
Thanks for sharing your feedback — we're really sorry for the disruption and frustration this caused. Our pricing plans are based on usage and value we deliver, and the quota limits for our plans are published clearly on our app listing. We do alert merchants ahead of any quota breaches to avoid issues like this so we can work with them to find a mutually acceptable solution, and we are sorry that the process was unduly delayed in this case. Our goal was to have a more tailored conversation to ensure the app's value was being fully realized, not to create friction. We are committed to being a merchant-first company, and we recognize that didn’t come through in your interaction with us. We hear your feedback loud and clear, and will address the issues you flagged swiftly to ensure we get back to the high standards we hold ourselves to. Thank you again for your candid feedback, we appreciate you giving us a try and are taking this seriously as we improve how we support growing brands.
