All reviews

Rating Breakdown

  • 5
    93% (2,030 ratings)
  • 4
    5% (109 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (28 ratings)
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5 / 5 Share

Jan. 9, 2017

I received amazing customer support from Nisha. Team is very efficient and friendly. Highly recommend!

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 9, 2017

Awesome customer support from Nisha

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2017

Very helpful customer service whom spent over 2 weeks with me on a specific issue that I had (even though in the end I've come to learn that it was a mistake on my part). Other than that, from my honest opinion, from using the free version of this app, I'd say that I get a lot more out of it than I do using a majority of paid apps.

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 5, 2017

The app is fantastic, easy to use, and the support is fantastic. Really went in depth to investigate my problem, fix it and even make some placement requests I've had and no extra cost. Fantastic!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2017

Cool app and outstanding customer support! They customized the look and placement of "add to wishlist button" for us at no extra charge.

Using app

6 months

Total reviews

18

Average rating

5.0

5 / 5 Share

Dec. 29, 2016

I should say, the support team is superb! I got a small problem regarding the customizing the add to wishlist button (because the default template doesn't match with my theme style). I sent an email regarding that matter, and within 30 minutes one guy from Swym replied to my email and the next day the request has been delivered perfectly.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2016

Had a small issue with the install and reported it to their help via email, they responded and had the issue fixed within 15 minutes. Incredible service and the app is so powerful for its price point. Give this a try!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2016

I am writing this review after receiving incredible support from Nisha at Swym, I originally uninstalled the app after I couldn't figure out how to change the default look/feel of it. I wanted something pretty specific, and Nisha reached out to me after the uninstall and convinced me to try it again. I'm glad I did - they customized it EXACTLY how I wanted it, and made sure everything was working as it should. I haven't been using it enough to comment on how it helps, but I'm thoroughly impressed by the support. I can see the potential in this app and it's huge, I can't wait to see the results come in!

Using app

9 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 16, 2016

I am so great to see that you've made the customization for me, really appreciate, this is the first time that I received such great support so far with free app !! Fast respond and great support plus app very useful and look beautiful on screen!! I will definitely consider to upgrade in future when needed !

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2016

Great, fast customer service. Good app. Thank you.

Using app

10 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 12, 2016

Easiest and best app ever! I have many apps installed and this one is by far the easiest to create. I can't believe how simple this was and I struggle with most tech things. Thank you thank you thank you

Using app

5 months

Total reviews

3

Average rating

2.7

5 / 5 Share

Dec. 12, 2016

These guys are so helpful! I only really sent an enquiry and the app was on my store with customisable button with 24hrs. AMAZNG service and great app.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2016

This is a very excellent apps for online store. Their support is very helpful and responsive. I give 5 stars to this Apps. Can check the Apps in my store at www.venustjewelry.com

Using app

Over 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 5, 2016

10+++. It is very modern looking and will give your site an expensive look. It does so much. Also, it is super easy to install. No messing with code. I can't believe this is free. Thank you Swym! I look forward to additional features you will be adding. I wish I could keep this a secret, but the developers deserve credit. :)

Using app

6 days

Total reviews

18

Average rating

4.8

5 / 5 Share

Dec. 5, 2016

Wonderful app and great support!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2016

Love this ap! Works a treat and the support team were absolutely amazing when I wanted to make cosmetic changes. I can't believe its free. Wonderful work guys, thank you!!!!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2016

Great App! Super easy to install. Customer support is exceptional. They anticipated my websites individual needs without having to ask. Lovely personal experience, doesn't make you feel like another number in the queue. Highly recommended.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2016

Excellent app. Gives a very professional feel to my site! Had some teething problems but the support is exceptional, quick replies and keen to help me. First class

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2016

WOW - fantastic service from the Swym Team. I mentioned a couple of improvements and within a couple of hours one important one had been implemented for us. The other improvement is on their list already so we are happy to wait for it. I can't rate their service higher than five stars but a big thanks from us here at www.truetalon.com

Using app

Almost 3 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 23, 2016

First off - great customer support from Arvind. He replies to emails quickly and helps out the best he can. Even made a couple of improvements after we made a request. Works well and set-up is super easy. Thanks from The Gift and Gadget Guys (www.giftandgadgetguys.co.nz)

Using app

Over 2 years

Total reviews

5

Average rating

4.4