Swym Wishlist Plus
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Amazing customer service with quick responses. They helped me customize a like count on my collection page, perfectly suiting my needs. This app is amazing and has helped me reduce abandoned carts significantly. Since we mostly run preorders, we really rely on the data from the Wishlist to guide us on what to order. Strongly recommend!
Works well, easy to install, and when I ran into an issue support was quick and helpful. Would recommend!
I chose to test their plans for the website plugin, but no matter what I did, I couldn't click any buttons on the 'Welcome to Wishlist Plus' page. It took me half an hour, and I'm really disappointed.
Thank you for taking the time to share your valuable feedback. Your input is truly appreciated, and we regret to hear that your experience with our app did not meet your expectations. Upon investigating the issue, we found that clicking on the "Go to theme editor" button did not redirect to the theme customizer as expected. This typically occurs when a browser has a popup blocker configuration enabled and we suspect that this could have been the issue on your end as well. That said, we have checked our app setup on your store now and can confirm that it is functioning as expected. If you need further assistance or have any questions, please don't hesitate to reach out to us via email at your convenience and we will be happy to help.We are committed to providing a seamless experience with the app onboarding and setup, and your feedback helps us to continuously improve.
Great support from this app! Needed some style tweaks and they were prompt & did even more than we asked. Thanks!
The app is great for managing wishlist and most importantly. the support team is responsive and very helpful!
Outstanding service, developer went the extra mile. Great addition to my website.
Great app and excellent support
A very interesting tool and its support team is fast and collaborative.
Amazing customer support and a great app, highly recommend! Their team reached got back to me within 2 minutes or so and added the small change I wanted in the visuals and were extremely helpful and friendly
The team was so fast at fixing my issues and helped me with everything I needed. Really stellar customer service!
I had an issue with adding a website icon to my Shopify store and reached out to customer service for help. They responded promptly and guided me through the steps to resolve the problem smoothly. Their instructions were clear, and they were patient throughout the process. I really appreciate the quick resolution and professionalism of the support team. Highly recommend this app for both functionality and excellent customer service!
Amazing customer service. Staff helped me customise. Very happy with the app and service.
This app is very easy to use, and the support team, especially Kshitija, has been incredibly professional and patient. They gave us plenty of flexibility to customize the buttons and interface exactly how we wanted. We're very grateful for their help. Highly recommend!
I have rarely used an app with such outstanding customer service as Wishlist. From the moment I had a question, I was quickly and kindly assisted. What really stood out was the personal approach. The support team seemed genuinely interested in my issue and did their best to resolve it as quickly as possible.
Support provides good assistance - though hopefully in the future there will be more user-enabled changes versus having to have support write in code for updates. Still great that they're able to address what we've needed thus far. Rating 5 as there's no half point system (would rate 4.5 at the moment if possible)
Our plan was changed unilaterally and we had to pay more. Be aware. The plan quota was NOT announced anywhere when we installed this app. This was a sudden change and we literally were forced to pay more to use the app. Something totally unexpected and not disclosed during the initial negotiations.
Thank you for taking the time to share your feedback. Your input is truly appreciated, and we are sorry to hear that your experience with our app did not meet your expectations. On checking why you received the upgrade emails we noticed that you had reached the app usage quota for your plan. We send out alerts when you’ve used up 80% of your quota so that you can upgrade the app on time, and to avoid any disruptions to your customers. The plan quotas and site session traffic limits are, in fact, published on our Pricing page, so I am sorry this came as a surprise to you and that you felt you were being forced to upgrade. We were merely enforcing the plan limits/rules that are clearly documented. In any event, we tried reaching out to you via email so we can get this resolved for you, and are waiting to hear back. We value your experience with our app, and we would love the opportunity to discuss this further with you. Please don't hesitate to contact us at your convenience via email.
The customer support is fantastic! We wanted to create a customized user experience for our customers and they were able to achieve all of the details we were looking for. I highly recommend scheduling a call with a staff member for a tutorial of the App. and how it can better serve your business.
Responsive support and a good set of features. They have been helpful as we explore different wishlist ideas.
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