Swym Wishlist Plus
All reviews
Review RSS feed
DO NOT INSTALL! it is like a cancer to your store! you will NEVER get rid of their code. the code is planted in several sections of the theme and even if you uninstall it , it stays behind and will mess up any OTHER WISH LIST app that you try to install after that! Their customer support is in india and after 3 months of messing up my store I had to hire a developer and pay to get rid of them!
Thank you for taking the time to leave us a review. We noticed that you had installed the Wishlist plus app in August of 2021 and also looks like the code to add the wishlist icon to the header was manually added to your theme files, which means that it will need to be manually removed. We have since automated this via a tool, but given this was done back in 2021, the process was manual. We take the responsibility of modifying a merchant’s site code very seriously, and have a documented process in place to remove any manual changes that have been added for our app, when the app is uninstalled. Given we lose access to the site as soon as the app is uninstalled, we can only do this when we have an explicit request from the merchant and the requisite permissions to remove the code we added. For your store, we do some remnant code from the Header changes that were added. They are easy and straightforward to remove and we’ll be happy to take care of that for you, but need you to give us access to do so. We’ve written to you in this context so we can assist but haven't heard back. Please reply to our email and let us know if we can take care of this for you. Thanks again!
Overpriced rubbish. $100 USD = $150 AUD for such a small feature worth no more that $10-15 max per month for something completely and utterly underwhelming. Customers don't actually use this feature like they claim.
Hello, Thank you for taking the time to leave us a review. The default wishlist app functionality is designed to set up automatically on your store and helps generate user actions and revenue. We took a detailed look at your Wishlist implementation and noticed that you had used a custom implementation using our Javascript APIs. We also found certain gaps in the way the implementation is handled, due to which the customers might not have been able to make full use of the app. We tried calling you and writing to you to help with the optimization so that you could make the most of our app but unfortunately we were unable to reach you. If you are still looking for a solution please do reach out to us at [email protected] and we will be more than happy to help you make the best use of our app.
Not so great customer service! Developer started ignoring our email during the set up. I have found a pay plan for $2 a month that doing exactly the same thing.
Thank you for taking the time to leave us your review. Upon reviewing your support ticket, we noticed that our team had responded to your requests. We had also enabled the customizations that you had requested. Hope you were receiving our emails. We also tried to reach you via phone and an email earlier today, but couldn't connect. You can respond to our email or drop a note to [email protected] - one of us would be more than happy to help! We are glad another app worked out well for you and we wish you the best with your store. Good luck and Take Care!
What "Non-English support" means from a very helpful CS: "Sorry about that. Our dashbaord is still configured to support just english" I was baited to install this app and my precious time was gone configuring it.
Wishlist Plus doesn't work in my store. I have sent an email before few days and asked for collaborator access and I grated immediately. and it been a few days and no one logged in my store to check the issue.
Cancelled the app and the developer is still taking payments from our card, initially responded to a query about it but now no responses or update or our money back.
The app doesn't allow overseas stores to translate it without paying (it's basically a "tax" on foreign stores). Also, after you remove the app, the floating button remains in your store... apparently you need to remove it manually from your theme code. Waste of time. Update: developer replied that the translation that you could make yourself is disclosed in the pricing plans. Yes, I know that, and I find that an abusive policy. I had already removed the button from the theme manually myself, it wasn't a cached version. Unfortunately people are going to have problems with these leftovers. Here's the thing: I'm not against paying for apps, I do it all the time. But your company should seriously consider an equal treatment of store owners. Just because your store is in another country whose main language is not English doesn't mean you should pay JUST so you can translate the app yourself, that's, honestly, ridiculous. I would rather pay for another app (even more) that allows me to AT LEAST TRY IT DURING A TRIAL PERIOD IN MY OWN LANGUAGE. How am I going to even try the app if I have to pay to translate the app myself? Seriously, it's ridiculous, it's the applefication of ecommerce.
Thank you for trying out our app and for your review. I am sorry to hear that we wasted your time but we do document clearly that translation support is only available on our paid plans in our pricing plans. As for removing the app, the floating button does get removed but the browser was likely rendering a cached version of the page. We lose access the moment you uninstall the app and that prevents us from cleaning up all our files - am sorry about that but its unfortunately a limitation that we can't do much about. We've documented the steps to remove any remnants in this detailed blog post(https://swym.it/how-do-i-clean-up-my-store-after-i-uninstall-wishlist-plus/) but our support team will help you with the removal as well if you like.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.