All reviews

Rating Breakdown

  • 5
    93% (2,027 ratings)
  • 4
    5% (108 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (28 ratings)
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5 / 5 Share

March 1, 2022

Wishlist Plus is a fantastic, simple to use tool to drive more business. Installation was a breeze and their support team was very engaging and amazingly fast with customizations to match our overall site look and feel. We are very happy and 100% recommend it!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

decided to use this app over the others on a free trial basis and so far it has been great! Quick and friendly service!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

Two main reasons to use this particular wishlist app: 1. The guest interface is very easy to use. It's clean and does what it's supposed to, and it's never buggy. 2. Swym's customer support is on point. When I reached out for assistance linking the app to my store, they were quick to respond. They went ahead and fixed the problem for me, but they also succinctly explained why it was occurring, providing a link on what I need to do next time. No judgy tone, just being informative. (Basically, I needed to validate my code files after updating my theme.) I value that kind of efficiency.

Using app

About 3 years

Total reviews

4

Average rating

4.3

5 / 5 Share

Feb. 25, 2022

Great ap[p, far better than others we have tried! the team is responsive to tweaks and is quick to do so. Early days but we are are sure the app will perform as good as we expect.

Using app

2 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Excellent wishlist app with great support. We are using it a little differently than most stores, and the support has been very helpful in helping to configure the app for our needs.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

Great app and the support team is spot on. What else to ask for from them and a lot of clients are using it.

Using app

Over 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 22, 2022

This app is very powerful. If you have any questions or want to do something, support will kindly respond to you. It is recommended!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

Customer support is superb, the problem I reported was taken care of within an hour and the support tech was extremely helpful and kind. Thanks for the superb service!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Quelques difficultés d'installation au départ mais le service client a été au top ! Je suis satisfaite de cette application gratuite pour le moment.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Nice app, great and efficient support even if you need an small customization. We love the fact that you can filter and get a sublist report of the wishlist.

Using app

11 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Feb. 15, 2022

It easy to set up and seems to work well for beginners.. It is, however, very frustrating that we have minimal customization abilities. We had to upgrade to $100 a month just to get the button color changed on the notification emails - but I had to be in contact with their support to do that, there's no CSS or anything. They are willing to customize them for you, but that's not too great for well-established businesses who want and need those capabilities without having to get customer service to do everything. Also, can't change who the tests get sent to, so if you work on the site/app but aren't the "owner," you don't have access to that. While our customer service person was nice and professional and did what he could to help (which is appreciated!), something that could have taken me 2-3 hours took me weeks of back and forth. We, unfortunately, won't be using this app much longer since giving our customers robust wishlist capabilities is a big feature we wanted for our site.

Store

ShopGPS

Using app

6 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for taking the time to leave us a review. We are happy to hear that the initial setup and the experience with our support person were positive but we are also disappointed that you are uninstalling the app because it won’t work for you. We agree it’s frustrating to have to rely on our support team to make the seemingly simple customization changes that you were looking to make. We provide some basic customization options today but we can clearly do more. And we are making that a priority. Over the next few releases, we are working on a plan to launch multiple enhancements that’ll give you more control over the UI experience that the app supports and enable you to customize the app as you see fit. If you wouldn’t mind, we would be grateful for the opportunity to jump on a call and understand the gaps that are prompting you to move to a different app. The level of visibility into the app metrics and engagement data that we provide is something that many of the 20,000+ merchants that currently use our app give us very favorable feedback on, including some very large Shopify Plus brands. If we could get some time with you to understand your requirements better and see how we can help, we would really appreciate that. Our team has already reached out to you to set up the discussion, and we look forward to hearing from you.

5 / 5 Share

Feb. 9, 2022

Requested help from support and they were super quick to answer my questions and help me out. Great service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

The app developers are very helpful and quick to turn around requests. Great app for enabling customers to create wishlists.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

With the help of the excellent support we managed to find and use a wishlist app that meets all of our requirements. Excellent app for a developer to use on bespoke store themes. Highly recommend.

Store

Mer-Sea

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

Great app and amazing customer service! If you are not familiar with coding, don't be afraid- customer service will help you.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2022

we are very happy with the installation of Wishlist +. Customer service was very quick and efficient!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

Great support and effective tool i would definitely recommend for any ecommerce. Good analytics feature.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

We appreciate the effort and enthusiasm of the Team Support They responded to us quickly when we had problems Pretty good apps and many features for my website

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Very good app, inutitive and support is very reactive and helps out with every problem. I would recommend using the app

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

so easy to use and integrate! love it and customer support replies very fast if needed, would definitely recommend

Using app

Over 1 year

Total reviews

3

Average rating

5.0