Swym Wishlist Plus
All reviews
Had some issues / bugs with installing the app. Support was very helpful and even phoned me to make sure I got it installed correctly. Everything is working smoothly now and we'll see how it goes! Thanks
Thanks for taking the time to leave a review. Sorry to hear that you had a difficult time installing our application and reaching out to us. Usually, the initial setup wouldn't take much time and the app should get installed automatically once the basic configurations are selected. We have done a quick review of our app settings on your store and have ensured that the basic functionalities are working as expected now. We have also dropped a note to you with our observations and best practices to ensure the app is completely optimized in your store. We see that you were able to reach out to the support team a while ago and we have responded to your questions over a support ticket as well. In case if you would need any further assistance, please feel free to write back on the same email thread or write to us at [email protected] and we would be more than happy to help you.
This app is great, it lets my customers have multiple wish lists. It links nicely into the store through the top banner and product pages, you can also link into the footer. The menus and features work nicely, and you can change the look to fit your site. The support is 100% they are very helpful and give you comprehensive feedback and solutions. It would be good to have more configurable options in the app - you can change a lot of things but some colour scheme changes have to be made on request - but they will do this for you if you request. Great app and great support!
We couldn't be happier! The support is superb and they always reply to our inquires in minutes. We needed some custom fields and they happily fulfilled our needs. If you are looking for some great app for your site, stop looking around and add this one, you won't regret it! Thank you so much for all your care and support, Swym team! We love it! 100+++
This app works great! Support staff is very responsive, and even helped us create a color customization.
This app looks amazing on the webshop. Works really well, and super quick and friendly customer service. Can definitely recommend it!
This APP is awesome and I strongly recommend other new ecommerce users to install this app which brings best customer experience. The customer support team is amazing!
I'm using the app for our ecommerce website and it's run correctly. I have received a very good and quick support too, to set up the app on my store. Thank you guys.
Great app, and the best customer service I've ever experienced! They are polite and even made little changes of the app specific to my needs. What a excellent service! :-)
Very pleased with this app and the support. I was in the process of finalizing the theme for my website and I kept updating the theme version prior to launching and the Swym team was always quick to respond to my request to update the code each time I updated my theme with no questions asked.
It's perfect. The developers were also extremely helpful and quick to respond. I asked them if they could put the icon in the header bar FOR ME, even though I do not have a paid subscription; they did it for me in a bat of an eye, and it's exactly what I wanted. You'll be pleased.
We just downloaded the app and installed after a review was published asking for our site to offer this feature. It was then backed up by 98% Yes rating in an IG poll. The team made set up easy and helped install the functionality for us quickly. So far we're seeing customers using it and we're continuing to learn about all of the customer retention features offered!
So far I think this app is great. I wanted to create a wishlist for the store. But what is the best is the team. I had some issues setting it up re the code and they were wonderful. They installed it for me which was an immense help. Thank you again. I will not hesitate to contact them again.
Customer support was quick to respond to my request and helped me out with everything I needed help with.
This app works for me & the customer support team is helpful. I needed help to set things up and it only take them a day to do so.
The app has a lot of great features. For us the big things are: - Tracking conversions from the wishlist - Klaviyo integration to automate emails - Multiple lists If you're happy with how the app looks and functions out of the box then you'll be happy with it. However, if you want to customise and bring your own experience to the app then you'll have some trouble. The documentation is very fragmented and a lot of things are just missing altogether. The JS SDK for example has a lot of features but the variable names are poorly labelled and there's barely any documentation that explains the built-in event system.
Hello Mark, Thank you for taking the time and leaving a review. I am sorry that you had a difficult time reaching out to our support team. Our support staffs are available round the clock on weekdays on emails and chat. Also, we are available to attend to any priority issues over the weekend. Like we mentioned in our chat conversation, it appears that we were responding to your support requests but your email responses didn't make it to our mailbox. We will surely investigate further to see why your emails are not getting delivered at our end. To make sure your open issues are addressed, our support team executives have reached out to you via a different channel. Looking forward to assisting you further.
We just started our trial of Wishlist and needed support to get the set up right on desktop and mobile. The developers at Swyn have been very helpful in this regard and have implemented what we required with no development required on our side. We have not yet been able to assess the effectiveness of the app but in terms of implementation ease and support, a definite 5 star performance.
This wishlist app works really well for us. Had some little technical issues integrating into our theme properly, but customer support was fabulous and Anshu sorted us out very quickly.
Excellent response time and very helpful. They customized the look for my site. I am very happy with it.
Easy to setup. Great app to have for a basic wishlist option for your customers or browsing guests..
Gopinath was very helpful and fast to reply with help! The app is very easy to use and customers seem to enjoy the interface.
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