All reviews

Rating Breakdown

  • 5
    92% (1,312 ratings)
  • 4
    4% (58 ratings)
  • 3
    1% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    3% (39 ratings)

Reviews with Text

  • 97% (1,384)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 9, 2021

We couldn't be happier! The support is superb and they always reply to our inquires in minutes. We needed some custom fields and they happily fulfilled our needs. If you are looking for some great app for your site, stop looking around and add this one, you won't regret it! Thank you so much for all your care and support, Swym team! We love it! 100+++

Using app

2 months

Total reviews

17

Average rating

5.0

5 / 5 Share

June 9, 2021

This app works great! Support staff is very responsive, and even helped us create a color customization.

Store

ÉTERNE

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 9, 2021

This app looks amazing on the webshop. Works really well, and super quick and friendly customer service. Can definitely recommend it!

Store

Sarosi

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2021

This APP is awesome and I strongly recommend other new ecommerce users to install this app which brings best customer experience. The customer support team is amazing!

Using app

18 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 6, 2021

I'm using the app for our ecommerce website and it's run correctly. I have received a very good and quick support too, to set up the app on my store. Thank you guys.

Store

Dakire

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2021

Great app, and the best customer service I've ever experienced! They are polite and even made little changes of the app specific to my needs. What a excellent service! :-)

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2021

Very pleased with this app and the support. I was in the process of finalizing the theme for my website and I kept updating the theme version prior to launching and the Swym team was always quick to respond to my request to update the code each time I updated my theme with no questions asked.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2021

It's perfect. The developers were also extremely helpful and quick to respond. I asked them if they could put the icon in the header bar FOR ME, even though I do not have a paid subscription; they did it for me in a bat of an eye, and it's exactly what I wanted. You'll be pleased.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2021

We just downloaded the app and installed after a review was published asking for our site to offer this feature. It was then backed up by 98% Yes rating in an IG poll. The team made set up easy and helped install the functionality for us quickly. So far we're seeing customers using it and we're continuing to learn about all of the customer retention features offered!

Using app

Over 1 year

Total reviews

13

Average rating

4.2

5 / 5 Share

May 27, 2021

So far I think this app is great. I wanted to create a wishlist for the store. But what is the best is the team. I had some issues setting it up re the code and they were wonderful. They installed it for me which was an immense help. Thank you again. I will not hesitate to contact them again.

Using app

8 days

Total reviews

8

Average rating

4.8

5 / 5 Share

May 27, 2021

Customer support was quick to respond to my request and helped me out with everything I needed help with.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2021

This app works for me & the customer support team is helpful. I needed help to set things up and it only take them a day to do so.

Using app

2 days

Total reviews

1

Average rating

5.0

3 / 5 Share

June 7, 2021

The app has a lot of great features. For us the big things are: - Tracking conversions from the wishlist - Klaviyo integration to automate emails - Multiple lists If you're happy with how the app looks and functions out of the box then you'll be happy with it. However, if you want to customise and bring your own experience to the app then you'll have some trouble. The documentation is very fragmented and a lot of things are just missing altogether. The JS SDK for example has a lot of features but the variable names are poorly labelled and there's barely any documentation that explains the built-in event system.

Using app

Almost 3 years

Total reviews

1

Average rating

3.0

Developer Reply

Hello Mark, Thank you for​ taking the time and leaving a review. I am sorry that you had a difficult time reaching out to our support team. Our support staffs are available round the clock on weekdays on emails and chat. Also, we are available to attend to any priority issues over the weekend. Like we mentioned in our chat conversation, it appears that we were responding to your support requests but your email responses didn't make it to our mailbox. We will surely investigate further to see why your emails are not getting delivered at our end. To make sure your open issues are addressed, our support team executives have reached out to you via a different channel. Looking forward to assisting you further.

5 / 5 Share

May 12, 2021

We just started our trial of Wishlist and needed support to get the set up right on desktop and mobile. The developers at Swyn have been very helpful in this regard and have implemented what we required with no development required on our side. We have not yet been able to assess the effectiveness of the app but in terms of implementation ease and support, a definite 5 star performance.

Using app

23 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 5, 2021

This wishlist app works really well for us. Had some little technical issues integrating into our theme properly, but customer support was fabulous and Anshu sorted us out very quickly.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2021

Excellent response time and very helpful. They customized the look for my site. I am very happy with it.

Store

ABCD.SE

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2021

Easy to setup. Great app to have for a basic wishlist option for your customers or browsing guests..

Using app

9 days

Total reviews

4

Average rating

4.8

5 / 5 Share

April 22, 2021

Gopinath was very helpful and fast to reply with help! The app is very easy to use and customers seem to enjoy the interface.

Using app

Almost 3 years

Total reviews

12

Average rating

4.9

5 / 5 Share

April 22, 2021

Using the app to assist customers with organizing projects. So far the app is running well. Also, the customer service is great!

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

April 21, 2021

Works well and customisable. Good support. Got what I needed done pretty quickly. The only thing looks smart

Store

Koin-uk

Using app

About 1 month

Total reviews

1

Average rating

5.0