encyStore review for Syncee Collective Dropshipping
Jan. 11, 2024
Terrible Customer Service ! They just provides their platform only..... AND I am in trouble.....frustrating from their supplier. Too much of delay in shipping. I NEVER accept 2 weeks of delay for my USA customers in shipping. This supplier is in USA. I give you delayed order numbers in Syncee, at this time - 267999-567163 267999-567077 267999-567038 267999-567125 267999-567026 267999-566923 267999-566857
Hi there, We are sorry to read your review. We understand your frustration and we are sorry about any inconvenience you've experienced. Please note, that Syncee is an application helping retailers and suppliers connect, and we help with the product data uploads and updates to your online store. It is the supplier who is responsible for any shipping-related questions and issues, and that is why we recommend reaching out directly to the supplier regarding your orders. We would also like to highligh that during the holiday season, shipping times may vary. We value your business and were always here for you anytime you needed assistance, and we will also always be there to help you with any questions arises. If you need further assistance or have additional concerns, please don't hesitate to contact us. We strive to provide the best service possible and appreciate your understanding.
