Rating

4.1

feedback

516

Reviews

chart

#1,851

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    6%
  • Less than a month
    27%
  • Less than a year
    39%
  • More than a year
    8%

Reviews Summary

The reviews for the Syncee Premium AI Dropshipping app on Shopify are mixed, with both positive and negative feedback. Positive aspects include the helpful and responsive customer support, the wide variety of products and suppliers, and the ease of importing products into Shopify. Users appreciate the convenience and automation the app provides, especially for dropshipping beginners. However, negative feedback revolves around issues with duplicate imports, malfunctioning features, inadequate support, and billing problems. Some users have experienced difficulties with product synchronization, unfulfilled orders, and lack of transparency in billing practices.

Highlights

Helpful and responsive customer support, wide variety of products and suppliers, ease of importing products
Convenience and automation for dropshipping beginners
Issues with duplicate imports, malfunctioning features, inadequate support, billing problems
Difficulties with product synchronization, unfulfilled orders, lack of transparency in billing practices

Rating Breakdown

  • 5
    75% (388 ratings)
  • 4
    9% (46 ratings)
  • 3
    3% (17 ratings)
  • 2
    2% (10 ratings)
  • 1
    11% (55 ratings)

Reviews with Text

  • 82% (424)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 25, 2026

I have unsubscribed this app, yet they are still charging me monthly. This app must not be allowed by Shopify to take advantage of our bank information.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We are sorry to read your review and understand how frustrating unexpected charges can be. Our colleague has already reached out to you regarding this matter, and we kindly ask you to reply to the message so we can review everything together. Based on our records, the Syncee app and the related subscription were canceled on May 25, when the app was uninstalled from your store. The latest charge we can see was for the billing cycle running from Apr 28, 2026 to May 28, 2026, which had already started before the app was removed. If there is anything unclear or if you have additional details you would like to share with us, please feel free to reply to our colleague’s message. We are happy to help and take a closer look at the situation together with you.

3 / 5 Share

May 24, 2026

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, Thank you for choosing Syncee. We would like to better understand your rating, however, we could not find any previous communication from you regarding this matter. One of our colleagues has already reached out to you, please feel free to reply there so we can help further. You can also contact us anytime via our in-app chat or at [email protected]. Our team is always here and happy to help.

5 / 5 Share

May 21, 2026

Store

SIMEGAT

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2026

This app has been a dream to work with so far and is assisting us with growing our product offering outside of our physical locations. The team is wonderful to work with and provides top notch support very efficiently.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for such a positive review! We are glad to hear that Syncee is helping you expand your product offering and that you are satisfied with our support team. If you need any assistance in the future, please do not hesitate to contact us via our in-app chat. Happy selling!

1 / 5 Share

May 20, 2026

VERY BAD..... CANCELLED SUBSCRIPTION AND THEY CONTINUE TO CHARGE ME.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We are sorry to read your review. After checking, we could not find any previous communication from you regarding this matter. One of our colleagues has already tried to reach out to you so we can better understand the situation. Please note that Syncee works with a subscription model, similarly to most Shopify applications, and our support team is available anytime via both email and in-app chat if any questions or concerns come up. Please feel free to reply to our email so we can assist you further. Thank you!

All reviews

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