Syncee Premium AI Dropshipping
Syncee AI Drop Shipping has received a mix of positive and negative reviews from users. On the positive side, many users appreciate the ease of use and efficiency of the app. They find it helpful for finding products, importing them into their Shopify store, and managing suppliers. The customer service is also highlighted as responsive and supportive, with specific mentions of helpful interactions with team members like Benjamin. Users also praise the app for its automation features, which save time and streamline dropshipping processes. However, on the negative side, some users have reported issues with billing, including being charged after unsubscribing, as well as technical problems such as stock level synchronization and order fulfillment issues. There are also complaints about the lack of transparency in billing practices and difficulties in resolving issues with the app's support team.
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Highly convenient and easily manageable.
Hi there, Thank you so much for your positive review. We are happy that you are satisfied with how Syncee works. In case of any questions, our support team is always there for you. Happy selling!
ogni volta che devo evadere un ordine mi fa impsazire se io pago il fornitore con il vostro canale perche voi non fate evadere questi ordini io non capisco per farmi perdere tempo e la facia davanti ai clienti ,a voi non interesa visto che avete preso soldi in anticipo per un ano ,ma arriva anche ano prosimo come m9i avete voi tratato coci rinuopvo anche io con voi e vi consiglio anche ai miei amici poi di avere clienti come voi fate perdere a me la facia e i clienti non meritate ne anche quela stela che vi ho dato ma non si poteva mandare senza nesuna stela grazie ancora per farmi tribulre e perdere i clienti
Ciao, Ci dispiace sinceramente leggere della tua esperienza e comprendiamo la frustrazione che hai descritto. Vorremmo chiarire che gli ordini non possono essere evasi automaticamente finché il pagamento al fornitore non viene completato. Questa informazione è indicata anche nella pagina dell'ordine Shopify. Tuttavia, tutto ciò che devi fare è pagare l'ordine direttamente al tuo fornitore tramite Syncee: non è necessario inserire indirizzi, aggiungere prodotti manualmente o ricreare l'ordine. L'ordine è già pronto e, una volta completato il pagamento, il fornitore inizierà l'evasione. Non sono richieste ulteriori azioni né su Shopify né altrove. Syncee non gestisce il denaro dei tuoi clienti. I commercianti pagano direttamente i fornitori e, di conseguenza, il pagamento al fornitore richiede la conferma del commerciante. Syncee non raccoglie né trattiene questi fondi. Abbiamo visto che il nostro team di supporto ti ha già assistito e spiegato il funzionamento del processo. Comprendiamo che preferiresti una soluzione completamente automatica e stiamo continuamente lavorando per rendere la gestione degli ordini ancora più semplice. Ti ringraziamo per il feedback e restiamo sempre a disposizione tramite chat o email qualora avessi bisogno di assistenza.
syncee ai drop shipping is one of the best choices to start
Hi there, Thank you so much for your positive review! We are glad to hear that you see Syncee as a great choice for starting with dropshipping. If you need any assistance in the future, please do not hesitate to contact us via our in-app chat. Happy selling!
I have unsubscribed this app, yet they are still charging me monthly. This app must not be allowed by Shopify to take advantage of our bank information.
Hi there, We are sorry to read your review and understand how frustrating unexpected charges can be. Our colleague has already reached out to you regarding this matter, and we kindly ask you to reply to the message so we can review everything together. Based on our records, the Syncee app and the related subscription were canceled on May 25, when the app was uninstalled from your store. The latest charge we can see was for the billing cycle running from Apr 28, 2026 to May 28, 2026, which had already started before the app was removed. If there is anything unclear or if you have additional details you would like to share with us, please feel free to reply to our colleague’s message. We are happy to help and take a closer look at the situation together with you.
Hi there, Thank you for choosing Syncee. We would like to better understand your rating, however, we could not find any previous communication from you regarding this matter. One of our colleagues has already reached out to you, please feel free to reply there so we can help further. You can also contact us anytime via our in-app chat or at [email protected]. Our team is always here and happy to help.
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