All reviews

Rating Breakdown

  • 5
    75% (388 ratings)
  • 4
    9% (46 ratings)
  • 3
    3% (17 ratings)
  • 2
    2% (10 ratings)
  • 1
    11% (55 ratings)

Reviews with Text

  • 82% (424)
Review RSS Feed Review RSS Feed

1 / 5 Share

May 25, 2026

I have unsubscribed this app, yet they are still charging me monthly. This app must not be allowed by Shopify to take advantage of our bank information.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We are sorry to read your review and understand how frustrating unexpected charges can be. Our colleague has already reached out to you regarding this matter, and we kindly ask you to reply to the message so we can review everything together. Based on our records, the Syncee app and the related subscription were canceled on May 25, when the app was uninstalled from your store. The latest charge we can see was for the billing cycle running from Apr 28, 2026 to May 28, 2026, which had already started before the app was removed. If there is anything unclear or if you have additional details you would like to share with us, please feel free to reply to our colleague’s message. We are happy to help and take a closer look at the situation together with you.

3 / 5 Share

May 24, 2026

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, Thank you for choosing Syncee. We would like to better understand your rating, however, we could not find any previous communication from you regarding this matter. One of our colleagues has already reached out to you, please feel free to reply there so we can help further. You can also contact us anytime via our in-app chat or at [email protected]. Our team is always here and happy to help.

5 / 5 Share

May 21, 2026

Store

SIMEGAT

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2026

This app has been a dream to work with so far and is assisting us with growing our product offering outside of our physical locations. The team is wonderful to work with and provides top notch support very efficiently.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for such a positive review! We are glad to hear that Syncee is helping you expand your product offering and that you are satisfied with our support team. If you need any assistance in the future, please do not hesitate to contact us via our in-app chat. Happy selling!

1 / 5 Share

May 20, 2026

VERY BAD..... CANCELLED SUBSCRIPTION AND THEY CONTINUE TO CHARGE ME.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We are sorry to read your review. After checking, we could not find any previous communication from you regarding this matter. One of our colleagues has already tried to reach out to you so we can better understand the situation. Please note that Syncee works with a subscription model, similarly to most Shopify applications, and our support team is available anytime via both email and in-app chat if any questions or concerns come up. Please feel free to reply to our email so we can assist you further. Thank you!

5 / 5 Share

May 19, 2026

Benjamin from Syncee, provided for me excellent service, fast, reliable, really exceptional!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your positive review! We are glad to hear that you had such a good experience with our support and that our team could assist you quickly. If you need any assistance in the future, please do not hesitate to contact us via our in-app chat.

5 / 5 Share

May 18, 2026

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2026

Intuitive and easy to learn. Has good support.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your positive review! We are glad to hear that you find Syncee easy to use and that you had a good experience with our support team. If you need any assistance in the future, please do not hesitate to contact us via our in-app chat. Happy selling!

5 / 5 Share

May 11, 2026

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 9, 2026

Technical issues and complicated . 2 in 1 .

Store

Djolie

Using app

5 days

Total reviews

52

Average rating

1.4

Developer Reply

Hi there, We are sorry to read your review. After checking your account, we could not find any recent message from you. Please note that our support team is available for all users of Syncee, including those on the Free plan, and we are always happy to help with technical questions or setup difficulties. You can reach us anytime via our in-app chat or at [email protected], and our team will gladly assist you.

4 / 5 Share

May 8, 2026

Using app

15 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 5, 2026

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2026

Benjamin was very helpful and supportive. He responded professionally, explained things clearly, and made the support process feel smooth and reasurring. I really appreciate his help and friendly service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your positive review! We are glad to hear that our support team could assist you and that everything went smoothly. If you have any questions in the future, please do not hesitate to contact us via our in-app chat. Happy selling!

4 / 5 Share

April 28, 2026

I'm still working through the automated fulfillment setup and configuration - quarks along the way

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you for your positive review! We are glad to hear that you are exploring the features Syncee offers. If you need any assistance, please feel free to reach out to us via our in-app chat.

5 / 5 Share

April 28, 2026

Using app

5 months

Total reviews

2

Average rating

5.0

4 / 5 Share

April 24, 2026

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

April 24, 2026

Using app

9 months

Total reviews

4

Average rating

5.0

1 / 5 Share

April 21, 2026

terrible service and support

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We are sorry to read your review. We would really like to understand what may have caused this experience, however, we could not find any details or prior message from you regarding the issue, neither via email or chat. Our team has reached out to you via email to follow up, and we would appreciate it if you could reply there so we can better understand the situation and assist you.

5 / 5 Share

April 21, 2026

After talking to syncee about what had happened he was very kind in helping fix the issue. One thing I suggest for the import part is for there to be a setting to help stop duplicates due once pushing items to my store it automatically duplicates by accident. Other than that I’m pleased with how he had helped fix the issue.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your positive review. We are glad to hear that everything has been sorted out and that you are satisfied with the support you received. Thank you so much for your thoughts as well. If you need any help in the future or have any questions, please feel free to reach out to us via our in-app chat, we will be there to assist you.

5 / 5 Share

April 22, 2026

Syncee is an amazing app! It has a huge variety of products and suppliers, and the import process into Shopify is very smooth and easy. The customer support team is incredibly helpful and responsive — special thanks to Benjamin for the quick and clear assistance. Highly recommend it to any dropshipper looking to grow their store!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your positive review! We are glad to hear that Syncee works well for you and that our support team could help you. If you need any assistance in the future, please do not hesitate to contact us via our in-app chat. Happy selling!