County Sprout review for Syncee Collective Dropshipping
Sept. 3, 2024
tl/dr: 100% DO *NOT* RECOMMEND The Syncee website catalog is slow and often unresponsive, and the search function is.... well, dysfunctional. With regard to my situation (searching for vendors who ship from the US to my US customers), a majority of the wholesale vendors I found charge completely unreasonable shipping fees, and many sell the same products on their own consumer-facing websites at better prices for product and shipping. I could go on and on, but save yourself some heartache and 6 hours by looking for a legitimate drop shipping partner.
We’re sorry to hear that your experience didn’t meet your expectations. Our goal is to provide a seamless selling experience for all our customers. We saw that you only used our app less than 1 hour, but sure we understand that it may take some time to familiarize yourself with Syncee's features and functionality. We've recently implemented significant performance updates to our catalog and search functions to address your concerns, it's important to note that the platform's effectiveness can be greatly enhanced with continued use. Regarding shipping fees and product pricing, please note that Syncee works with a diverse range of suppliers, each with their own pricing and shipping policies. We encourage users to explore and compare different suppliers to find the best fit for their business. While some suppliers offer competitive rates, shipping costs can vary based on factors like product weight, size, and distance. We also strive to offer a broad product selection. We hope to have the opportunity to improve your perception of Syncee and look forward to serving you better in the future. We encourage you to give Syncee another chance and explore its features more thoroughly. Please also note, our support is free, so you can chat with our support team and they can suggest supplier or help you about our features too.
