Lootquake LLC review for Syncee Premium AI Dropshipping
Oct. 27, 2025
Horrifying customer service. Their customer service does not exist. We were having an issue with an order "Fulfilled by Syncee", and we needed to contact their support team to help resolve the issue. There was no support team, and they left a message that says "Back in one week" ONE WEEK? WE ARE IN Q4! I would suggest all inexperienced merchants to avoid Syncee at all costs. It is not worth your money. The team behind this app do not care about your business.
Hi there, We are sorry to hear about your experience. We have a 24/7 free support and our team always aims to help merchants quickly and provide reliable support. There was a slight misunderstanding on our chat about our availablity as we recently had a national holiday in our HQ's country for two days and we had limited support. Please note that we have live support on all weekdays and our team is always happy to help you. We have already reached out to you to help you with your order but if you have any questions please feel free to contact us anytime via our in-app chat or at [email protected]. We are here for you!
Deleted on Shopify: Nov. 5, 2025, 5:12 a.m.