KEONI HILLTOP review for Syncee Premium AI Dropshipping
July 17, 2020
I really think this app needs to make it more like dropshipping apps. Why do we have to pay the app plus wait for approvals that doesn’t get approved. Then the customer service will act as if they will help. Once you give that 5 start they don’t know what else to say more of didn’t I tell you it worked like that. I don’t think I will be moving forward with this app. App isn’t easy, but it takes so much questioning in order to understand. Update! 7/17/2020: PLEASE BE AWARE OF THIS APP!!! When talking to the customer service he will seem very nice but will force 5 star. Don’t worry about getting all your money back at all because he will make it hard even if you use the app for a few days and it haven’t even been a month. I had downgraded on this service and uninstalled and still got charged in my Shopify bill. I had to do all the reaching out and they don’t update their suppliers in time. Def-Shop was a supplier I really wanted to use and when I reached out def-shop said they didn’t know what was this app and don’t do dropshipping. I had to reach out to customer service to give them the heads up and customer service will act like that isn’t true but I have proof. Then that’s when the app developer wants to update their supplier. Too many suppliers don’t even respond and the ones that don’t respond is the high quality ones. The only excuse I get from the app developer is because your store is not open. There is a request form where you can put in you website password to give to supplier. So I don’t see how that is a difference anyways.
Thank you for your review. Please note, it is up to the suppliers, who are listed in our Marketplace, which retailers they accept to upload their products. Your online store is not open yet. For suppliers it can be key to see your online presence so they can check if they would like to approve you or not. We have suppliers in our system with quality products from all over the world. Moreover, not all suppliers in our system requires initial approval. You can also contact companies directly via email or phone if you would like to get a feedback in a shorter period of time.