aequem review for Syncee Premium AI Dropshipping
Nov. 30, 2020
This app used to work well, now the team does not care and they make huge mistakes, like changing you fullfillment centers when no one asked them because they don't know how to use their own software. They also DO NOT CARE about their customers and they don't take responsability for their mistakes. Their app has not worked really well for months now - we finally decided to stop using it and continue with MANUAL updates as it is less time than using these guys - DO NOT RECOMMEND unless you want Nightmares. They also refused to refund when their own members of staff made mistakes.
Dear Aequem, I apologize on behalf of everyone at Syncee. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. As you can see in other reviews, we are known for taking ownership and caring deeply about our users. We can’t fix the past, but you have my commitment to solving your issue. According to previous conversations, in Syncee, there are flexible setup options to update products’ specific fields. Although two of my colleagues asked you to provide the exact setups you wish to use, they never received any answer. We’d be more than glad to know how and what you want, and the support team would happily set it up for you. Don’t forget; we’re here for you. You may reach us anytime at [email protected] or via our in-app chat. Until then, please accept my sincerest apologies on behalf of everyone on the team. Best regards, The Syncee Team
Deleted on Shopify: May 29, 2025, 10:08 p.m.