Rating

4.8

feedback

172

Reviews

chart

#1,408

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    11%
  • Less than a month
    32%
  • Less than a year
    38%
  • More than a year
    14%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by team members like Fruzsina, Judit, and others. Customers appreciate the quick responses, helpful guidance during onboarding, and efficient problem-solving. The platform is described as user-friendly, easy to set up, and offers seamless integration with Shopify. Users also highlight the flexibility of the app, the absence of sales commissions, and the large pool of retailers and dropshippers available. However, there are a few negative reviews mentioning issues with account approval delays, restrictions on certain products like CBD, and dissatisfaction with customer support in some cases.

Highlights

Positive customer service experience and quick responses
User-friendly platform and easy setup process
Flexibility, absence of sales commissions, and large retailer pool
Issues with account approval delays and product restrictions
Mixed feedback on customer support quality

Rating Breakdown

  • 5
    95% (163 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 5, 2024

Fruzsina and Syncee are amazing. Thanks so much!!! :)

Store

BIJ'OR

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

Fruzsina was so helpful and spend a lot of time with me setting up my store. I am now ready to go, so we will see how this works. Thank you so much for helping me.

Using app

About 23 hours

Total reviews

4

Average rating

3.0

Developer Reply

Hi there, Thank you for your wonderful feedback! We’re so glad to hear that Fruzsina was helpful and dedicated her time to assist you in setting up your store. If you need any more help, we're always here for you.

5 / 5 Share

Oct. 11, 2024

Judit is very smart, friendly and know what to do . You do a good job!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words! We're thrilled to hear that Judit made such a positive impression with her knowledge and friendliness. We'll make sure to pass along your compliment—she'll be delighted!

5 / 5 Share

Oct. 10, 2024

Ottimo e servizio clienti competente e gentile.

Using app

About 20 hours

Total reviews

7

Average rating

5.0

Developer Reply

Grazie mille per la tua recensione a 5 stelle! Siamo felici di sapere che hai trovato il nostro servizio eccellente e il nostro supporto clienti competente e gentile. Siamo sempre qui per aiutarti!

5 / 5 Share

Sept. 30, 2024

Really helpful customer service that gets things sorted QUICK!

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for your kind review! We're happy to hear that our customer service could assist you quickly and efficiently. Thank you for choosing Syncee.

All reviews

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