Rating

4.7

feedback

176

Reviews

chart

#447

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    20%
  • Less than a month
    45%
  • Less than a year
    19%
  • More than a year
    4%

Reviews Summary

The reviews for the Syncee app on Shopify are overwhelmingly positive, with users praising the platform for its user-friendly interface, powerful features, and excellent customer support. Many users highlighted the seamless integration with Shopify, easy setup process, and the efficiency of managing products and integrations. The customer support team, especially individuals like Judit and Fruzsina, received high praise for their responsiveness, professionalism, and helpfulness in guiding users through the onboarding process and resolving any issues. Users also appreciated the automation features that helped them streamline tasks like inventory management and order processing. However, there were a few negative reviews mentioning issues with the quality of retailers on the platform and difficulties in communication.

Highlights

Positive user experience with user-friendly interface and powerful features
Excellent customer support with responsive and helpful team members like Judit and Fruzsina
Seamless integration with Shopify and easy setup process
Efficient product management and automation features
Some negative reviews mentioning issues with retailer quality and communication problems

Rating Breakdown

  • 5
    94% (166 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (7 ratings)

Reviews with Text

  • 85% (150)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 29, 2026

Using app

5 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, For any questions or issues, please feel free to reach out to our support team. We are available via the in-app chat and will be happy to assist you.

5 / 5 Share

Jan. 24, 2026

All good thanks! Nothing more at this time.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for the positive review! We’re happy to hear everything is going well. If you have any questions in the future, feel free to reach out to us anytime via in-app chat!

5 / 5 Share

Jan. 23, 2026

I had a great experience with Syncee and especially with the support manager Judit Lep who assisted me throughout the process. The manager was very responsive, professional, and genuinely helpful. All my questions were answered clearly and promptly, and I really appreciated the patience and attention to detail. It felt like real, human support - not just generic replies. As for the app itself, Syncee is a powerful and well-structured platform for connecting with retailers and partners. The interface is intuitive, the features are useful, and tools like finding and managing partners make the whole process much easier and more efficient. Overall, I’m very satisfied with both the app and the level of customer support. Highly recommend Syncee to anyone looking to grow their Shopify business and build strong partnerships.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for the positive review. We’re very happy to hear that you had a great experience with Syncee and that our support team could assist you effectively. It’s wonderful to know that the app has helped make managing partners and your workflow smoother and more efficient. We truly appreciate your feedback and recommendation! If you have any questions or need assistance in the future, please feel free to reach out to us anytime via in-app chat!

1 / 5 Share

Jan. 14, 2026

Using app

3 days

Total reviews

5

Average rating

2.0

Developer Reply

Hi there, Thank you for taking the time to leave a rating. While we are sorry to see your experience reflected this way, we would like to provide some context for transparency. Becoming a listed supplier on Syncee involves a thorough evaluation process. We review each application based on predefined criteria, including product originality, inventory ownership, and overall suitability for our Marketplace. To maintain quality and avoid duplication, we do not approve suppliers whose product range overlaps with Syncee-sourced listings or who do not meet our inventory and listing requirements. Approval decisions are made carefully and consistently to ensure a positive experience for both suppliers and retailers, and we reserve the right to approve or reject applications based on our internal evaluation process. If you believe there has been a misunderstanding or would like guidance on our supplier requirements, our support team is always happy to help. Thank you for your understanding.

5 / 5 Share

Jan. 13, 2026

Très satisfait pour le moment! Merci à Judit pour son aide précieuse pour bien débuter!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Bonjour ! Merci pour votre avis positif ! Nous sommes ravis d’apprendre que notre équipe support a pu vous aider à bien démarrer. Si vous avez des questions concernant Syncee, n’hésitez pas à nous contacter à tout moment via le chat intégré à l’application !

All reviews

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