Syncee for Suppliers
Syncee for Suppliers
Rating
4.8
feedback
165
chart
#420
All reviews
Nov. 25, 2025
impossible de discuter avec quelqu'un et de résoudre mon problème. [email protected]
Bonjour, Nous sommes désolés d'apprendre votre avis. Tout d'abord, nous tenons à préciser que vous avez utilisé une autre application de notre marque. Ensuite, nous tenons à vous rassurer : notre équipe est toujours disponible par chat et par e-mail, et nous avons répondu à tous vos messages, tant par e-mail que par chat intégré à l'application, chaque fois que vous nous avez contactés. Après avoir pris connaissance de votre avis, nous vous avons contacté. N'hésitez pas à nous recontacter afin que nous puissions répondre à vos questions. Nous vous remercions pour vos commentaires.
Nov. 25, 2025
Nov. 11, 2025
Oct. 22, 2025
still setting up. will write another review after a month or so, so far its pretty good. super excited to see what it'll do for me and my business
Hi there, Thank you for leaving us a review and for using our services. We are happy to hear that you are excited about working with us! If you need help with setting up or have any questions, feel free to contact us via our in-app chat.
Oct. 21, 2025
What AMAZING hands on customer service with Judit Lep!! Great, quick communication and Judit helped walk me through the whole process. As a 20+ year skin care developer and brand owner, I have joined various platforms but this one stands out for its attentiveness to new platform members. Thank you for making this seamless and I look forward to building new business connections, here. Shelly Maguire, Ice Elements Skin Care
Hi there, Thank you so much for your kind words, it means a lot to us. We are more than happy that your experience with Syncee and our customer service is outstanding. If anytime in the future you have any questions, we are always here for you and happy to help.
Oct. 20, 2025
Oct. 6, 2025
The retailers in this app are extremely poor quality. I wouldn't want my products listed on any of them. Avoid.
Hi there, We are sorry to hear about your experience, and we would love to look into it together. We haven't received any message from you regarding this question, so please reach out to us directly so we can help. Please note that, as Shopify is a global community, many new retailers are joining every day, so it is natural that some of them are still at the beginning of their journey. However, there is a built-in solution for this in our app. Syncee offers an approval feature that allows suppliers to check and approve retailers before they can start selling your products. This means that retailers must first send an approval request, and you can choose which ones you want to work with. There are different types of retailers in our system. Some already have an established online store and are looking for new products to expand their catalog. Others are in the process of building their store and are currently browsing for products. And there are also new store owners who have just started exploring dropshipping opportunities. Syncee is a marketplace where any online store - new or existing - can find and sell products from various suppliers. Because of this, both beginner and experienced retailers are present in the app. We would really appreciate the chance to discuss your experience further and help you make the most out of the platform. Please don't hesitate to contact us directly via [email protected], we are here and happy to help.
Oct. 1, 2025
The Syncee team has been absolutely amazing! Their support is fast, professional, and incredibly helpful. Judit guided me step by step to ensure my catalog was set up correctly, and thanks to their assistance my products are now visible to retailers worldwide. I truly appreciate their dedication and highly recommend Syncee to any supplier who wants to grow and connect with retailers.
Hi there, Thank you so much for your review. We are delighted to see you are satisfied with our support and with the solutions our app offers. Welcome to our community!
Sept. 24, 2025
No solution provided. I reached out for support multiple times, but my issue was never resolved. The service team kept repeating the same responses without offering any real help. Very frustrating and disappointing experience.
Hi there, We are sorry to hear about your disappointment. We would like to clarify that your application was not rejected because of an unresolved issue or lack of support, but rather because your store did not meet our supplier approval requirements. Our supplier application review process follows strict criteria to ensure compliance across our marketplace. You can find the detailed guideline in our Help Center. We truly appreciate the time you took to apply and understand your concerns. While we were unable to approve your application on this occasion, we wish you the best in your business journey.
Sept. 18, 2025
Brilliant, very easy setup with shopify, simple and easy to use. I tried syncee a few years ago but I must say this system has moved on so much. Judit was amazing and so fast. I would definately recommend. : )
Hi there, Thank you for your review. Your words truly mean a lot to us. We are happy to see you back in our community. Thank you for your trust in Syncee and happy selling!
Sept. 17, 2025
They were very helpful in their assisting with a quick and complete onboarding.
Hi there, Thank you for your review. We are always happy to help you! Happy selling and thank you for choosing Syncee!