Sock Panda review for Syncee for Suppliers
Jan. 31, 2024
I dropped the 3-star review to 1-star after the misleading and dishonest response to my review. ----- Very average. Many better options. After signing up, zero support, but they did upsell me. Asked for customer service once and received a completely inadequate response. I uninstalled the app and was provided that same upselling garbage, but no attempt to understand their poor customer service.
Hi there, We appreciate your feedback and apologize for any inconvenience you may have experienced. We would like to highlight that you reached out to our support team as a one-time occasion, and we did our best to address your inquiries. We regret that the way of collaboration you sought isn't within our supplier framework. After your uninstallation, we offered insights into potential collaboration, but unfortunately, received no response. If you have any further questions or concerns, please feel free to reach out to our support team. We are here to assist you.
