Syncio Multi Store Sync
Keep products and stock synced across multiple stores
Rating
4.7
feedback
154
chart
#2
All reviews
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Oct. 27, 2025
Really good customer service. They helped work out the kinks when setting up the products between the stores and worked with us through the test purchases to make sure it all went smoothly. Highly recommend syncio.
Sept. 20, 2025
We’ve had an excellent experience with Syncio! At one point, we ran into some issues after changing our product codes, but the support team was absolutely outstanding. They responded super quickly, even scheduled a call with us over the weekend, and walked us through every step to fix the problem. They were incredibly kind, professional, and clear in their explanations. Everything was resolved smoothly, and we couldn’t be happier. I’m very impressed with both the app and the support, and I highly recommend Syncio to anyone looking for a reliable product syncing solution!
Sept. 19, 2025
Sept. 3, 2025
Sept. 3, 2025
I love Syncio! We took our store in a different direction due to the tariff situation. However, I was always able to rely on Syncio as a reliable and trusted app partner. If you're looking to collaborate with other online retailers as a source or destination store, Syncio is the way to go!
Aug. 8, 2025
Excellent customer service. Rayman detailed every step to help me fully understand the platform and offered to demonstrate and conduct a test with me. At this moment, I cannot comment extensively on the platform's effectiveness. Nevertheless, the customer service is outstanding.
Aug. 7, 2025
This is the best app that I have found to sync products between stores. It also has the most helpful staff- I am not tech savvy and they always help me figure out my issue. Rayman is the most helpful and has been able to solve any issue I encounter. Highly recommend them.
Aug. 6, 2025
Great app for sync multiples stores, with great support really efficient and kind ! I truly recommand ! Many thanks :)
July 24, 2025
In short: the best app for syncing products between shopify stores. Tried almost all of them, but this one was the best for us. - great support - fair pricing - logical way of doing things - good syncing Thank you Syncio
July 9, 2025
Claudia was amazing! Took the time to truly listen to what I was trying to accomplish and helped me step by step!
July 8, 2025
What a terrible app. Just does not work properly and support is so slow. Syncing inventory works properly but everything else is a mess. Payouts are giving totally rubbish numbers. For example an order for $129 is showing on Payouts as $15,000 and $2,000 commission when it should be $129 and $10. Complained about this one month and they fixed it. Next month all the payouts are messed up again. Can't even sort out showing the correct currency symbol everything labelled in $ regardless of the actual currency. If you look on there system for work they are doing, things have been on there for months and years but nothing ever appears on the actual app. They expect the destination store to set all the commission rates... Errr hello thats for the source store to do surely. Not created by people that have actually tried to use it themselves There is clearly ZERO actual development going on. What you get is a very pretty interface with very little substance and just a load of headaches. Has the potential to be a fantastic app but it is NOT fit for purpose. I've only stuck with it so long because I can't find any alternative... But after a couple of years i've decided enough is enough. Update after reply from Syncio You say it's fixed but my June 2025 payouts are still all wrong with massive numbers??? I get that you created the app for your own needs, but as you are charging for it thats no excuse for not making it work. You have expected us to pay for it. I reiterate that things have been on your "working on log" for years without seeing changes on the app. I don't think my review is harsh - I'm just trying to put an honest review out there. I would love to discuss it with you if you want to make the effort to discuss. I've asked for a call or on-line meeting before and been ignored.
Hi, Tough feedback, but we appreciate it, as that's how we get better. What you experienced with the wrong numbers is not good enough - it seemed to be an isolated experience for your store, but nonetheless it shouldn't happen, and it shouldn't have happened again. That's totally fair. For some of the other points you made, I just want to give our side - I built Syncio initially to help a marketplace that we used to run - all the features that you see in Syncio today came from what we needed in our marketplace - that includes Payouts. From the marketplace days, it was us (the destination store) that set the commission rates, so thats why it is designed as it is. Of course, that is not how every business likes to run it, but I just wanted to clarify that - Syncio was created by Shopify merchants - we are not just app developers. The other thing I want to add is that it is not accurate that we do not improve Syncio - our universal store release, marketplace, upgraded order syncing to handle paid and unpaid orders, have all been recent upgrades. Those aren't excuses, just another side. In terms of the incorrect numbers that you encountered with Payouts - we are truly sorry about that, and need to improve on how we handle these types of issues, and get better on that. If you ever consider having a look at Syncio again, please reach out to me directly (the support team will connect you with me) and I will run through Syncio and the features and improvements that we're working on, and see if it's a fit for you. Kind regards, Jimmy
June 2, 2025
May 12, 2025
We installed Syncio a long time ago to sync with another store. But we always had issues with inventory being out of sync. Along the way, through trial and error, we discovered the reasons for inventory being out of sync depended on a range of things including the ways stock were entered back into inventory, how exchanges were processed etc at both the source and destination stores. It would drive our staff insane having to notify customers that we were in fact out of stock of an item. We put up with these things for a long time, but then when they changed their plans to include billing for source stores that was the final straw. The 'free threshold' is extremely low. They also charged us twice during the same period. We only noticed it because we were looking at the costs of Syncio vs other apps at the time. We reached out and they confirmed this and have applied a credit, but had we not have noticed we wouldn't have received anything. We have since switched to another app which does what we need it to do and is much cheaper.
Hi, Thanks for the feedback, it's greatly appreciated. We've supported your stores through the years, and despite the issues that you've encountered, we hope that overall, Syncio has played a small role in the tremendous growth you've had in this period. The double charge is absolutely a mistake on our end - that's a huge apology on us and we have credited you back. As for our price update - we had to do this in order to stay sustainable and keep improving Syncio. Amongst many price pressures, we are also based in Australia like you. I'm happy that you have found another app - if that turns out to not work out as you have expected, please give Syncio consideration - we'd love to help your business again. Kind regards, Jimmy
March 31, 2025
Great product. It saves so much time, and you are always confident that you don't sell anything your supplier does not have by accident. All it needs is a connection to Apple pay so you can pay your suppliers while on the move via you phone.
March 25, 2025
Isaac was super helpful. Im operating 2 stores and needed more detail on how to properly connect ... very thorough and knowledgable with assisting the process. Thank you so much, I look forward to using this app!