All reviews

Rating Breakdown

  • 5
    92% (144 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 95% (148)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2026

Quick to reply and very helpful

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2026

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2026

Rayman was superhelpfull and guide me through everything I needed to syncronize the prices between stores!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2026

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2026

Works perfectly. We can easily sync our product data and stock with our dropshipping partners and our B2B Store. The back-end is clear and intuitive, the help center and support are informative and fast. The product + inventory sync works seamless for us!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

1 / 5 Share

Feb. 27, 2026

It's a consistently problematic app. Prices, stocks, and product statuses are absolutely never updated. We've received many complaints. Customer service is terrible; they blame the Shopify APIs. Problems are constant. Try alternatives. We're also canceling our subscription. We're paying for it, but not receiving the service.

Using app

Over 1 year

Total reviews

26

Average rating

3.5

Developer Reply

Dear NowShopFun team, Thank you for the honest feedback. We have sent a reply to your latest message and issued a refund for the trouble. We have found unusual bulk update spikes which could have delayed the syncing of product attributes. Also if the latest issue is also related to availability (active or draft) statuses, we can take another look. It is possible we missed something specific, since some of your source store partners are not on the latest Syncio version yet. When we mentioned that some of the problems were related to changes in the Shopify API, our intention was not to close the book on this case. Regardless, if you decide to switch to another syncing app, we would love to do a final check to ensure the transfer is smooth and issue-free. Given that some of the issues are related to API limits being reached it is possible this is universal information that can help with a future syncing integration. If you see our message please send a quick reply or email: [email protected] and we'll assist with haste. Warm regards, Rayman Syncio team

5 / 5 Share

Jan. 28, 2026

Syncio integrates well into our shopify and has been really easy to use. We reached out to their support for questions we had, and they responded within 15 minutes. They were super kind and answered all of our questions.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Really good customer service. They helped work out the kinks when setting up the products between the stores and worked with us through the test purchases to make sure it all went smoothly. Highly recommend syncio.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Store

TALOONS

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

We’ve had an excellent experience with Syncio! At one point, we ran into some issues after changing our product codes, but the support team was absolutely outstanding. They responded super quickly, even scheduled a call with us over the weekend, and walked us through every step to fix the problem. They were incredibly kind, professional, and clear in their explanations. Everything was resolved smoothly, and we couldn’t be happier. I’m very impressed with both the app and the support, and I highly recommend Syncio to anyone looking for a reliable product syncing solution!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

I love Syncio! We took our store in a different direction due to the tariff situation. However, I was always able to rely on Syncio as a reliable and trusted app partner. If you're looking to collaborate with other online retailers as a source or destination store, Syncio is the way to go!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

Excellent customer service. Rayman detailed every step to help me fully understand the platform and offered to demonstrate and conduct a test with me. At this moment, I cannot comment extensively on the platform's effectiveness. Nevertheless, the customer service is outstanding.

Using app

1 day

Total reviews

27

Average rating

4.6

5 / 5 Share

Aug. 7, 2025

This is the best app that I have found to sync products between stores. It also has the most helpful staff- I am not tech savvy and they always help me figure out my issue. Rayman is the most helpful and has been able to solve any issue I encounter. Highly recommend them.

Store

Nanaka

Using app

8 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Great app for sync multiples stores, with great support really efficient and kind ! I truly recommand ! Many thanks :)

Using app

2 months

Total reviews

13

Average rating

5.0

5 / 5 Share

July 24, 2025

In short: the best app for syncing products between shopify stores. Tried almost all of them, but this one was the best for us. - great support - fair pricing - logical way of doing things - good syncing Thank you Syncio

Using app

About 3 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

July 9, 2025

Claudia was amazing! Took the time to truly listen to what I was trying to accomplish and helped me step by step!

Using app

27 days

Total reviews

2

Average rating

5.0

2 / 5 Share

July 8, 2025

What a terrible app. Just does not work properly and support is so slow. Syncing inventory works properly but everything else is a mess. Payouts are giving totally rubbish numbers. For example an order for $129 is showing on Payouts as $15,000 and $2,000 commission when it should be $129 and $10. Complained about this one month and they fixed it. Next month all the payouts are messed up again. Can't even sort out showing the correct currency symbol everything labelled in $ regardless of the actual currency. If you look on there system for work they are doing, things have been on there for months and years but nothing ever appears on the actual app. They expect the destination store to set all the commission rates... Errr hello thats for the source store to do surely. Not created by people that have actually tried to use it themselves There is clearly ZERO actual development going on. What you get is a very pretty interface with very little substance and just a load of headaches. Has the potential to be a fantastic app but it is NOT fit for purpose. I've only stuck with it so long because I can't find any alternative... But after a couple of years i've decided enough is enough. Update after reply from Syncio You say it's fixed but my June 2025 payouts are still all wrong with massive numbers??? I get that you created the app for your own needs, but as you are charging for it thats no excuse for not making it work. You have expected us to pay for it. I reiterate that things have been on your "working on log" for years without seeing changes on the app. I don't think my review is harsh - I'm just trying to put an honest review out there. I would love to discuss it with you if you want to make the effort to discuss. I've asked for a call or on-line meeting before and been ignored.

Using app

About 1 year

Total reviews

3

Average rating

4.0

Developer Reply

Hi, Tough feedback, but we appreciate it, as that's how we get better. What you experienced with the wrong numbers is not good enough - it seemed to be an isolated experience for your store, but nonetheless it shouldn't happen, and it shouldn't have happened again. That's totally fair. For some of the other points you made, I just want to give our side - I built Syncio initially to help a marketplace that we used to run - all the features that you see in Syncio today came from what we needed in our marketplace - that includes Payouts. From the marketplace days, it was us (the destination store) that set the commission rates, so thats why it is designed as it is. Of course, that is not how every business likes to run it, but I just wanted to clarify that - Syncio was created by Shopify merchants - we are not just app developers. The other thing I want to add is that it is not accurate that we do not improve Syncio - our universal store release, marketplace, upgraded order syncing to handle paid and unpaid orders, have all been recent upgrades. Those aren't excuses, just another side. In terms of the incorrect numbers that you encountered with Payouts - we are truly sorry about that, and need to improve on how we handle these types of issues, and get better on that. If you ever consider having a look at Syncio again, please reach out to me directly (the support team will connect you with me) and I will run through Syncio and the features and improvements that we're working on, and see if it's a fit for you. Kind regards, Jimmy