Syncio Multi Store Sync
Sync inventory, products, orders, and payouts across stores
Rating
4.7
feedback
191
chart
#11
All reviews
Rating Breakdown
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Nov. 11, 2024
App works great, customer service also. Just the price is X 2 (once for source and once for the destination) = too steep
Oct. 22, 2024
Isaac was great with an issue with my source store. We figured it out on a call and all was well. Thanks
Oct. 3, 2024
So Far, Love It!!
And we Love your review! Thanks so much. If there is anything else we can help with, please let us know! Kind regards, Jimmy
Sept. 27, 2024
Great app, it's helping us efficiently manage our wholesale and retail store inventory. It's been pretty seamless to use thus far. The customer service team is extremely helpful and attentive. They've responded to all of our inquiries. I highly recommend.
Thanks for your wonderful feedback! I've let the customer support team know, and your feedback has made their day! Cheers, Jimmy
Sept. 14, 2024
Syncio has been an absolute game-changer for our business. We’ve worked hard to create partnerships with other organizations to offer a mutual product-sharing and bundling strategy, and Syncio has been central to making this collaboration seamless. It enables us to offer enhanced bundled discounts and shared product listings, providing customers with a much broader range of options while driving increased sales for everyone involved. The app is easy to set up and makes syncing inventory across different stores effortless and incredibly efficient, saving us countless hours of manual updates while keeping our stock levels accurate and in real-time. Customer support has been top-notch, with quick responses and helpful guidance whenever we’ve had questions. A special shout-out to Claudia, who has always been quick to assist us—her dedication to customer satisfaction really stands out. It’s clear the Syncio team is focused on making a positive impact, and that resonates with us. If you're managing multiple Shopify stores or collaborating with other businesses, Syncio is a must-have for seamless product syncing, increased sales, and stronger partnerships. Highly recommend!
Thanks so much for your thoughtful review! This is the type of validation that provides so much motivation for us. I know that Claudia has worked tirelessly and to hear your shoutout means the world to her and us! Cheers, Jimmy
Aug. 23, 2024
Simple to use, easy to integrate with partner stores, and really smooth. I run an online marketplace but we don't make our own clothes, so we needed a really simple way to integrate (I'm also not technical). Syncio was really easy and exactly what we needed.
Thanks so much for your kind review - this means everything to us! Looking forward to making Syncio even better for you and your partner stores! Cheers, Jimmy
Aug. 14, 2024
very easy to connect new stores
Thank you so much for your kind feedback! Cheers, Jimmy
Aug. 7, 2024
Syncio Multi Store Sync app does exactly what I need it to. This is great for people who have multiple stores that need to sync inventory, product changes, prices, etc. Support is very responsive. Great app!
Thank you for the great feedback! Looking forward to building more great features for your business. Cheers, Jimmy
Aug. 1, 2024
My experience so far has been so good! The Customer Service is extremely helpful and very responsive. I've used other apps that take forever to respond to Customer Service inquiries. Syncio is prompt and in-depth.
June 18, 2024
Great product to sync your products to other stores, works perfectly. Been using this app for over 5 years.
June 14, 2024
I did a lot of research into syncing between stores and Syncio has been by far the best solution for me as a destination store. The onboarding of source stores/vendors is very simple thanks to Syncio's invitation function. The team has also been incredibly responsive and helpful.
May 17, 2024
I used this app to sync inventory and product updates between my b2c and b2b store. It works seamlessly. It is very easy to use.
May 16, 2024
We have been using Syncio for a number of years to sync inventory and data between stores; it couldn't be easier to set up and it saves us so much time!
May 2, 2024
Una app che mi ha svoltato la vita. Il servizio clienti è ottimo, hanno risposto ed effettuato modifiche custom in base alle mie richieste.
April 3, 2024
We have installed the app and found that the app will hackjack the inventory sync even if you didn't turn it on. We had turned on the product sync only but it keeps updating our store inventory. We used another multistore app for inventory sync and it makes double count. Then we have disconnected and realised that the ALL inventory has been removed after disconnection. And our live website keeps hidden our products, we missed lots of sales. Then we tried to uninstall it, the removing inventory tasks won't STOP. And we tried to contact them with email only during the Australia business hours (This company is Melbourne based and we are Sydney based). And there is no one replied us back for more than 2 hours as this critical period. They have removed 600+ SKU and keeps removing the inventory. We even tried to contacted their CEO and founder in LinkedIn but no response still.
Thanks for your review, we are really sorry about your experience with Syncio, we got into business to help great businesses such as Sage and Paige, not cause problems, so this one has been disappointing for us too. We do want to clarify a few points in the review so that hopefully this helps align our shared understanding of the experience better, but also to help others who may be considering using Syncio in the future: 1. Syncio is an inventory syncing app so by default inventory sync will be turned on, not off. If you want inventory sync to be off, you can do this by requesting with our customer support team to turn this off. 2. Syncio can zero out stock in the Destination Store when you disconnect the Source Store (either by disconnecting via Syncio or uninstalling Syncio). This is to prevent oversell as the Destination Store inventory will no longer be updated. In your case, this was obviously not the preferred approach as you had another multistore app that was syncing inventory for you already. In this situation, we can do better to understand your setup and better inform you of the consequences of using two multistore inventory apps at the same time. You can also disconnect a Source Store without zeroing stock in Syncio as well - again, we will look into better educating our users around this option in our UX and help guides. 3. There was contact made to the CEO and founder on Linkedin, and there was a response within an hour, despite Linkedin being an out-of-app channel. We take the feedback on to try and reply as soon as we can. It was unfortunate that this time around we were unable to respond as fast as we normally could.
March 7, 2024