Syncio Inventory Sync
Keep products and stock synced across multiple stores
Rating
4.7
feedback
156
chart
#4
All reviews
Review RSS Feed
June 2, 2025
May 12, 2025
We installed Syncio a long time ago to sync with another store. But we always had issues with inventory being out of sync. Along the way, through trial and error, we discovered the reasons for inventory being out of sync depended on a range of things including the ways stock were entered back into inventory, how exchanges were processed etc at both the source and destination stores. It would drive our staff insane having to notify customers that we were in fact out of stock of an item. We put up with these things for a long time, but then when they changed their plans to include billing for source stores that was the final straw. The 'free threshold' is extremely low. They also charged us twice during the same period. We only noticed it because we were looking at the costs of Syncio vs other apps at the time. We reached out and they confirmed this and have applied a credit, but had we not have noticed we wouldn't have received anything. We have since switched to another app which does what we need it to do and is much cheaper.
Hi, Thanks for the feedback, it's greatly appreciated. We've supported your stores through the years, and despite the issues that you've encountered, we hope that overall, Syncio has played a small role in the tremendous growth you've had in this period. The double charge is absolutely a mistake on our end - that's a huge apology on us and we have credited you back. As for our price update - we had to do this in order to stay sustainable and keep improving Syncio. Amongst many price pressures, we are also based in Australia like you. I'm happy that you have found another app - if that turns out to not work out as you have expected, please give Syncio consideration - we'd love to help your business again. Kind regards, Jimmy
March 31, 2025
Great product. It saves so much time, and you are always confident that you don't sell anything your supplier does not have by accident. All it needs is a connection to Apple pay so you can pay your suppliers while on the move via you phone.
March 25, 2025
Isaac was super helpful. Im operating 2 stores and needed more detail on how to properly connect ... very thorough and knowledgable with assisting the process. Thank you so much, I look forward to using this app!
March 25, 2025
App works very well. Very helpful customer service when you run into issues
Feb. 28, 2025
We compared several inventory-syncing apps, and Syncio was the only one app that met the niche-specific requirement. The customer support team is exceptional and the responses were very fast. They even set up some customizations for us. Highly recommended!
Feb. 21, 2025
Disgusting app! It literally deleted all the product pages from the store and even tampered with the inventory of the source store, which was not supposed to be affected. Please never use this app!
Hi, We're sorry to hear about your experience. We'd love to get in contact with you to get more information as there are a couple things about Syncio in regards to your review: 1. Syncio can delete products on the destination store, one-way is when you disconnect your source store, you get a prompt to 'disconnect and delete' products from the destination store. 2. Syncio cannot change the inventory of the source store unless it came from an order from a destination store. From our records, it would seem unlikely this happened due to your stores being test stores at the moment. Our contact is [email protected]. We'd love to speak to you to see what happened but also importantly get your stores connected correctly. We have 10K+ Shopify merchants, including thousands of Shopify Plus merchants that are happy with Syncio. We're confident that you can too. Kind regards, Jimmy
Jan. 24, 2025
Everything super easy to setup with your supplier. Claudia always making sure i have a quick and efficient support every time i had questions. Highly recommend
Dec. 18, 2024
Syncio is the perfect app for seamless integration between stores. We have used Syncio for years now with our drop shipping retailers and it's always been super easy to use, with great customer service if we've ever needed any assistance. Would highly recommend!
Dec. 13, 2024
It works
Hi, Thanks for your kind words. Once set up properly Syncio is a set and forget app. If you have any questions or would like help. Don't hesitate to reach out to our friendly support team in-app. Many thanks, Syncio team
Dec. 2, 2024
Great app, and very easy to use. The best part is to track orders and inventory with our collaborating partners.
Hi, We appreciate your ongoing support. This means a lot for our team. We hope to contribute your business' success for many years to come. If you have any questions or requests, please don't hesitate to send our friendly staff a message in-app. Warm regards, Syncio team
Nov. 29, 2024
Highly recommended App. It works smoothly, and the support staff is very helpful and responsive.
Hi, Thank you for taking the time to leave us a message. We hope to push our app to the next level to surpass your expectations and ambitions. As always, if you have any questions. We will be here to help. - Rayman
Nov. 29, 2024
Recently installed Syncio seems easy to use and packed with features, hoping to go fully live soon. Rayman from support is an absolute legend! He goes above and beyond to help you get everything set up and running smoothly.
Hi, Thank you for the awesome words, and for considering Syncio as your syncing technology partner. We will do our best to ensure our features and support will continue to bring value to your business. Leave your repetitive work and tasks to Syncio! As always, if you have any questions or requests. We will be here to help! - Rayman
Nov. 28, 2024
Good use of the app so far. Rayman one of the developers was really helpful and supportive.
Hi, Thank you for your kind words, we are delighted to help streamline Aztec Diamond's product management. It was a great hearing about your current processes to see where we can fit in. As always, if you have any questions. We will be here to help. - Rayman
Nov. 13, 2024
Hi there - there wasn't any feedback left aside from the rating but we were able to find the last correspondence via customer support. The issue you noted was that it appeared that Syncio was adding stock instead of reducing stock for your secondary stock. We responded but unfortunately did not hear back from you so hopefully you find this message - we'd still love to reconnect to better understand your situation and potentially help your business again, especially as the nature of 'adding stock' is very unusual.