All reviews

Rating Breakdown

  • 5
    92% (165 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    4% (7 ratings)
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5 / 5 Share

July 26, 2022

Absolutely saved my dropshipping business. The support is awesome and very helpful. If you are a dropshipping store that needs inventory reported from several brands or other websites, this is the way to go. It's not cheap, but I can understand why, with their servers having to constantly check all product inventory numbers, and the fact that there's no other service out ther like this.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2022

The customer service is very fast and friendly. I launched a new affiliate ecommerce store and loading the products to my shopify was easy with Syncio. Their platform is very user-friendly. They were very sympathetic that I was slow in starting my store so they even gave me a credit!

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 1, 2022

We are using Syncio to enable drop-ship sales from one Shopify store (A) to another Shopify store (B). This functionality works exactly as we would like it to. Unfortunately, they cannot currently sync sales back the opposite way (a different product from store B to store A). I'm told this is on the road map. In the meantime, we are stuck searching for another app that does the exact same thing so that we can enable drop-ship sales in the other direction.

Store

Rachio

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

July 1, 2022

Once I was able to get a hold of customer service through chat, they guided me with the appropriate tools to fix my issue. Very good!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2022

I do not recommend this app for stores that need inventory sync from multiple inventory location from source shopify store to destination store. The app just dumps all inventory count from multiple locations from source store to one inventory location in destination store. There is no solutions to this according to their support. If not, great app to use. The support team have reached out to me and they have updated that the issues I am having will be fixed in a couple of months.

Store

Prior

Using app

About 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hi, sorry to hear about your experience and appreciate your feedback. From what you have said, it sounds like the multi-location syncing settings may not have been set up right. Would love to catch you on a call to help you set it up and help revert things back. Really sorry again for the experience, but confident that we can turn that around!

5 / 5 Share

April 22, 2022

Syncio did exactly what we needed it to do, and the support staff was always very helpful and responsive. Highly recommend.

Store

Anther

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Does exactly what we need it to, but more importantly, when problems arise (and they do occasionally), the support staff is responsive, helpful, and thorough.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

fantastic service loved how easy to implement. Very happy with this app. Highly reccomend. Thanks so much!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Works like a charm. We use the app to sync our main store to three other stores with different pricing and languages. The detailed settings allows us to sync just the right information. Quick and helpful customer service as well!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Great! Is quite rare to find an app which solves a problem this efficiently straight out of the box. Instrumental in helping us sync our multiple International stores - was quick to implement, and even easier to use.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

We have been using this app for over 18 months and its been such a game changer. The support is awesome, every email has been responded to in less than 24 hrs and when I've made errors, the team have helped me fix them with no hesitation. Thank you for helping us seamlessly manage the inventory on our 2 shopify stores!! Team Piyama

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

We use this app on all the wholesale accounts we work with, and it is awesome! The customer service is quick and super helpful! Definitely recommend!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

The support team from Syncio spares no efforts to help us with anything we need and is always there with a quick reply. Congrats to you all for a great functional app and the most friendly team. Wish you all the best.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

Best support of any app we've ever used for Shopify - did a custom integration for us in under 12 hours, amazing!

Store

Looma

Using app

1 day

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 26, 2021

Always ready and willing to help me anytime I needed it. Highly recommend using this app for linking your source store and destination store. Helps out perfectly.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

July 29, 2021

La aplicación es muy buena, práctica, la gente ayuda mucho!! Sería bueno que den más disponibilidad de productos en el plan Starter, pero igualmente es muy buena!

Using app

Over 1 year

Total reviews

2

Average rating

2.5

5 / 5 Share

July 26, 2021

We use this app to sync inventory between a wholesale and retail store. We have high volume flash sales on our retail store that other inventory sync apps were not able to keep up with. Syncio has worked great and they have been with their customer service. Anytime we have had questions or needed help with properly setting things up, Syncio has been overly responsive.

Using app

10 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 14, 2021

The app is expensive so you kind of expect some support when you need it. However, they are useless. They provide Zero support! I opened a ticket 2 weeks ago and have followed up with other emails chasing an answer and no one has got back to me. So now my store is left in limbo. Looking for a different app.

Using app

10 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, sorry for your experience. We do our very best to respond as fast as possible, and looking back at our inbox, we did respond to you on the same day, but didn't receive any response. That was the only email we could find from you unfortunately. Regardless, we would like to support your business as much as we can - we will try to contact you again!

5 / 5 Share

May 6, 2021

Such a great app! Syncio is the lifeblood our our coffee business, Common Sense Coffee. Using Syncio allows us to partner with new merchants, and increase the tide for everyone. The support team is great as well. Always quick to respond, and eager to help! ☕

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

This app works very fine. We use it to synchronize 6 web stores Syncio Team is great & reactive. I recommend

Using app

Almost 5 years

Total reviews

1

Average rating

5.0