Syncio Multi Store Sync
Sync inventory, products, orders, and payouts across stores
Rating
4.8
feedback
189
chart
#11
All reviews
Rating Breakdown
Review RSS Feed
Nov. 8, 2021
We have been using this app for over 18 months and its been such a game changer. The support is awesome, every email has been responded to in less than 24 hrs and when I've made errors, the team have helped me fix them with no hesitation. Thank you for helping us seamlessly manage the inventory on our 2 shopify stores!! Team Piyama
Nov. 8, 2021
We use this app on all the wholesale accounts we work with, and it is awesome! The customer service is quick and super helpful! Definitely recommend!
Oct. 26, 2021
The support team from Syncio spares no efforts to help us with anything we need and is always there with a quick reply. Congrats to you all for a great functional app and the most friendly team. Wish you all the best.
Oct. 4, 2021
Best support of any app we've ever used for Shopify - did a custom integration for us in under 12 hours, amazing!
Aug. 26, 2021
Always ready and willing to help me anytime I needed it. Highly recommend using this app for linking your source store and destination store. Helps out perfectly.
July 29, 2021
La aplicación es muy buena, práctica, la gente ayuda mucho!! Sería bueno que den más disponibilidad de productos en el plan Starter, pero igualmente es muy buena!
July 26, 2021
We use this app to sync inventory between a wholesale and retail store. We have high volume flash sales on our retail store that other inventory sync apps were not able to keep up with. Syncio has worked great and they have been with their customer service. Anytime we have had questions or needed help with properly setting things up, Syncio has been overly responsive.
July 14, 2021
The app is expensive so you kind of expect some support when you need it. However, they are useless. They provide Zero support! I opened a ticket 2 weeks ago and have followed up with other emails chasing an answer and no one has got back to me. So now my store is left in limbo. Looking for a different app.
Hi, sorry for your experience. We do our very best to respond as fast as possible, and looking back at our inbox, we did respond to you on the same day, but didn't receive any response. That was the only email we could find from you unfortunately. Regardless, we would like to support your business as much as we can - we will try to contact you again!
May 6, 2021
Such a great app! Syncio is the lifeblood our our coffee business, Common Sense Coffee. Using Syncio allows us to partner with new merchants, and increase the tide for everyone. The support team is great as well. Always quick to respond, and eager to help! ☕
May 5, 2021
This app works very fine. We use it to synchronize 6 web stores Syncio Team is great & reactive. I recommend
April 17, 2021
I love this app. Only ever had one issue, and was fixed no problem, and follow-up was soon after. Customer service is amazing. I wish more source stores were using this app. It is so easy to use and products synced instantly. It would be great to have a directory of source stores.
Nov. 15, 2021
This app is amazing and the Syncio staff are always lovely and willing to help. Thank you for your help Rayman! Would recommend this app to everyone.
Feb. 22, 2021
We use Syncio to link our B2B and B2C Shopifys, and it works like a dream! We never have to be concerned about inventory not carrying over. We also use the orders module to push all orders from one Shopify into our main Shopify, so that we have all information in one place.
Feb. 18, 2021
Good Concept - but I cannot expect my Destination stores to bear a $40 per month cost (base fee plus order sync) you have got this the wrong way round., As a source store- i would happily pay the extra fees, but no way am i going to ask people to pay that much to sync my products!! I wish you the best of luck
I'm sorry our available plans didn't work out for your needs. We have seen a couple of requests from Source stores asking to take on the cost for the Destination stores that are syncing and selling their products. Some Source stores have resolved this by arranging special rates or reimbursements for their Destination stores. We are definitely open to exploring this as an option for pricing as we continue to grow our core app without compromising our current level of service. I would be happy to find some time to discuss your use case and perhaps get you and a Destination store on an extended trial to see if Syncio might be a good fit. Reach out anytime ([email protected]).
Feb. 18, 2021
This team is incredible. So helpful and very willing to answer any questions we have. They get startups. Amazing communication and the app itself works great. Great work!
Feb. 5, 2021
Simple.Fast. Easy to use. This app allowed me to connect with new suppliers very very easily. It helps me to save a lot of time. Adding product with this app is so easy. I definitely recommend it.
Jan. 20, 2021
Syncio is currently saving me a ridiculous amount of time with order processing and fulfillment, and is overall allowing me to scale without worry of backend logistics. Highly recommend for collaborative suppliers and retailers!
Jan. 13, 2021
I used this app to manage by stock levels between my multiple stores and it was great. Saved me from having any oversells during Cyber! Great support too!
Jan. 11, 2021
This app sucks! It add its own variants and changes products descriptions. It syncs orders but gives a lot of problems with sending confirmation emails to customers. Also the customer support sucks! They don't reply. I have been waiting for days after several emails! DON'T USE THIS APP. It saves you a lot of trouble
Sorry to hear about your experience. The team was investigating the confirmation emails and would love to get back to you on that if you were still interested? This problem has never happened to any of our other customers so we'd like to work with you to see what is causing it, especially since we only trigger an email push from the Shopify store, the email doesn't get sent by Syncio directly. In regards to adding its own variants and product descriptions, this is a setting in our custom sync module that needs to be applied by the customer. It essentially syncs the variants and product descriptions of the source store to the destination store product. Maybe there was a misunderstanding of how these features worked? We're sorry that your expectations were not met in regards to our customer support. We will learn from this and have already come up with ways to improve. Again, we'd love to work with you again.
Jan. 8, 2021
This app has made it so much easier for me to sync inventory across stores. Easy to use, does what it says it does, and updates inventory in real time. The customer service is also very responsive and helpful! Definitely worth the money as it saves me so many hours of work! Highly recommended!