All reviews

Rating Breakdown

  • 5
    93% (175 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    4% (7 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 7, 2021

This is such a stupid app. It is not useful for anyone trying to dropship and I was recommended to it by a friend that said it was free. Nothing is free about it - they are money hungry just like every other dev on shopify. No one wants to spend money every month on your app. All these reviews are fake.

Using app

1 day

Total reviews

13

Average rating

1.3

Developer Reply

Hi, We're sorry to hear about your experience. Our appstore listing and website clearly state our pricing - for destination stores, after the 14 days free trial will be on a paid plan. Our source stores use Syncio for free. Please let us know if there is something missing here? I also strongly dispute your last comment that all of our reviews are fake - all of our reviews come from real customers that have gotten real value from Syncio. We have a team that work very hard to make this happen - they also need to get paid to support their living which comes from the money that our customers are more than happy to pay for. We work really hard to ensure that Syncio provides much more value to our customers than it costs them - if not, we are happy to refund them.

5 / 5 Share

Dec. 22, 2020

Excellent APP, synchronize products, orders, inventory, prices, everything you need for dropshippping or similar. In my case I needed to link 20k skus and it does not have such functionality.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

We are using Microsoft Navision and we could not sync our complete stock to all our shopify stores. Syncio helped us to sync all our stock from one shopify source store to all our shopify destination stores. The team is awesome and helps you with any question you might have.

Store

AIM'N

Using app

1 minute

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2020

The only app that could do what this app does. The support team and live chat is amazing, one of the best I've ever experienced. Couldn't recommend more highly.

Using app

9 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 15, 2020

My experience with Syncio has varied but ultimately been a very positive experience and critical to my businesses success. They are, in my opinion, the best app in their sector and once you are up and running which doesn't take very long to do, the app runs quite well. PROS: Easy to use dashboard for both the marketplace owners, and for their vendors. Constantly improving the product (and they seek feedback from their app users for improvement ideas). Responsive dashboard/API that seems to talk to Shopify quite well. Order forwarding to Vendors is spotless, this is where they specialize. Overall, GREAT. CONS: Hours of operation are a bit off from North America's so sometimes support request emails take a bit to hear back on (they are based in Australia so the time change is noticeable sometimes, especially going into the weekends. HOWEVER, I know they are actively working on fixing that and have even noticed an improvement in just the 2 months I've been with them). Sometimes buggy syncs results in a few items needing to be synced twice (again, I've noticed these issues largely drop off in the last 2 months, a testament to their constant improvement). Other than that there are no real downsides you could hold them accountable for. They add to the feature set consistently with more things in the pipeline. REVIEW: 4/5 stars - will be a full 5 once they implement a way for Marketplace owners to automatically split revenue as this is the final piece to create an all-in-one solution.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 14, 2020

Syncio has been just what we needed for our wholesale business. The customer service is absolutely outstanding. Keep it up team!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

Tried a few apps that try to do what this app does. This one does it better than the others, support is responsive, and new features being released frequently.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

Syncio is great. It's saved us countless hours adding products and maintaining stock levels across stores. The platform has an intuitive UI and great support, highly recommend.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

We use the Syncio-app to synchronize products from two shops at one place (in one of this two shops). It works very well. With the app you also get a great support where you can get help quickly.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

We have a sister brand that we used to duplicate and sync inventory to our main store. I though we need to spend hours replicating the listings to our main store, but Syncio got it done with just one click! We are super happy with how the inventory get sync, and we can also add in other new suppliers' product listing easily. This helps us to sell a much bigger range in a lot less time, highly recommended this app!

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

We are a marketplace business and use this app to connect to our suppliers. It helps us automate the business tremendously and the support is really amazing: super fast and ready to go the extra mile to solve even very specific-to-you problems.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

Finally, I got a good support and my problem with syncing 2 products was resolved through shared screen

Using app

About 2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 14, 2020

We are using this app for our three stores to sync inventory between each other. It basically works as it is advised. The app is really helping us a lot scaling our business up to different regions. The support team is really great. They are always there to help when you need them.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

Of the apps there that sync stores, this is one of the more solid ones out there. We also had them do some custom development and they were very reasonable on pricing and timeline. Overall great!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

1 / 5 Share

Aug. 6, 2020

I purchased this app to help manage my product stock on both my Canadian and American Sites. The first test I did went very well and I was so happy with how it managed my inventory. Today I did a huge restock and the app allowed SOLD OUT ITEMS to be sold (i'm not dumb they were set to not allow purchasing after being sold out). All my items were going to -1 and -2. I'm so beyond frustrated as I have had to remove all my inventory to ensure no more out of stock items were sold. This has created a plethora of problems for me and has really damaged my reputation to my customers. I would recommend trying a different app.

Using app

12 days

Total reviews

2

Average rating

3.0

Developer Reply

Thanks so much for the feedback and we apologise for the experience you've had with Syncio. Our customer success team has reached out to you so we look forward to hearing back and resolving the issue that you encountered. Kind regards, Jimmy

5 / 5 Share

July 20, 2020

Great app for drop shipping. Also customer service is incredible, very detailed and fast via chat. Loved this app

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2020

Highly recommend Syncio Multi Store Sync. We use it quite frequently for our business and have been very satisfied! Excellent customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2020

Syncio has helped KOOKAÏ maximise sales by managing product and inventory across multiple regions. As a vertically integrated fashion retailer with new products dropping weekly, we have a large volume of SKUs which require constant changes to our stock file. Syncio has saved our team hours of work per week by updating our product in real time and providing us with the information we need to make prompt and informed business decisions. The Founder, Jimmy, is extremely helpful, quick to respond and involves us in shaping the direction of future releases of the app by asking for our feedback and input. Thanks Jimmy and the team!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2020

Syncio has helped KOOKAÏ maximise sales by managing product and inventory across multiple regions. As a vertically integrated fashion retailer with new products dropping weekly, we have a large volume of SKUs which require constant changes to our stock file. Syncio has saved our team hours of work per week by updating our product in real time and providing us with the information we need to make prompt and informed business decisions. The Founder, Jimmy, is extremely helpful, quick to respond and involves us in shaping the direction of future releases of the app by asking for our feedback and input. Thanks Jimmy and the team!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2020

Syncio has helped KOOKAÏ maximise sales by managing product and inventory across multiple regions. As a vertically integrated fashion retailer with new products dropping weekly, we have a large volume of SKUs which require constant changes to our stock file. Syncio has saved our team hours of work per week by updating our product in real time and providing us with the information we need to make prompt and informed business decisions. The Founder, Jimmy, is extremely helpful, quick to respond and involves us in shaping the direction of future releases of the app by asking for our feedback and input. Thanks Jimmy and the team!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0