Syncio Multi Store Sync
Sync inventory, products, orders, and payouts across stores
Rating
4.7
feedback
191
chart
#11
All reviews
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Jan. 13, 2021
I used this app to manage by stock levels between my multiple stores and it was great. Saved me from having any oversells during Cyber! Great support too!
Jan. 11, 2021
This app sucks! It add its own variants and changes products descriptions. It syncs orders but gives a lot of problems with sending confirmation emails to customers. Also the customer support sucks! They don't reply. I have been waiting for days after several emails! DON'T USE THIS APP. It saves you a lot of trouble
Sorry to hear about your experience. The team was investigating the confirmation emails and would love to get back to you on that if you were still interested? This problem has never happened to any of our other customers so we'd like to work with you to see what is causing it, especially since we only trigger an email push from the Shopify store, the email doesn't get sent by Syncio directly. In regards to adding its own variants and product descriptions, this is a setting in our custom sync module that needs to be applied by the customer. It essentially syncs the variants and product descriptions of the source store to the destination store product. Maybe there was a misunderstanding of how these features worked? We're sorry that your expectations were not met in regards to our customer support. We will learn from this and have already come up with ways to improve. Again, we'd love to work with you again.
Jan. 8, 2021
This app has made it so much easier for me to sync inventory across stores. Easy to use, does what it says it does, and updates inventory in real time. The customer service is also very responsive and helpful! Definitely worth the money as it saves me so many hours of work! Highly recommended!
Dec. 22, 2020
Excellent APP, synchronize products, orders, inventory, prices, everything you need for dropshippping or similar. In my case I needed to link 20k skus and it does not have such functionality.
Dec. 15, 2020
We are using Microsoft Navision and we could not sync our complete stock to all our shopify stores. Syncio helped us to sync all our stock from one shopify source store to all our shopify destination stores. The team is awesome and helps you with any question you might have.
Oct. 19, 2020
The only app that could do what this app does. The support team and live chat is amazing, one of the best I've ever experienced. Couldn't recommend more highly.
Oct. 15, 2020
My experience with Syncio has varied but ultimately been a very positive experience and critical to my businesses success. They are, in my opinion, the best app in their sector and once you are up and running which doesn't take very long to do, the app runs quite well. PROS: Easy to use dashboard for both the marketplace owners, and for their vendors. Constantly improving the product (and they seek feedback from their app users for improvement ideas). Responsive dashboard/API that seems to talk to Shopify quite well. Order forwarding to Vendors is spotless, this is where they specialize. Overall, GREAT. CONS: Hours of operation are a bit off from North America's so sometimes support request emails take a bit to hear back on (they are based in Australia so the time change is noticeable sometimes, especially going into the weekends. HOWEVER, I know they are actively working on fixing that and have even noticed an improvement in just the 2 months I've been with them). Sometimes buggy syncs results in a few items needing to be synced twice (again, I've noticed these issues largely drop off in the last 2 months, a testament to their constant improvement). Other than that there are no real downsides you could hold them accountable for. They add to the feature set consistently with more things in the pipeline. REVIEW: 4/5 stars - will be a full 5 once they implement a way for Marketplace owners to automatically split revenue as this is the final piece to create an all-in-one solution.
Sept. 14, 2020
Syncio has been just what we needed for our wholesale business. The customer service is absolutely outstanding. Keep it up team!
Sept. 9, 2020
Tried a few apps that try to do what this app does. This one does it better than the others, support is responsive, and new features being released frequently.
Aug. 24, 2020
Syncio is great. It's saved us countless hours adding products and maintaining stock levels across stores. The platform has an intuitive UI and great support, highly recommend.
Aug. 19, 2020
We use the Syncio-app to synchronize products from two shops at one place (in one of this two shops). It works very well. With the app you also get a great support where you can get help quickly.
Aug. 19, 2020
We have a sister brand that we used to duplicate and sync inventory to our main store. I though we need to spend hours replicating the listings to our main store, but Syncio got it done with just one click! We are super happy with how the inventory get sync, and we can also add in other new suppliers' product listing easily. This helps us to sell a much bigger range in a lot less time, highly recommended this app!
Aug. 18, 2020
We are a marketplace business and use this app to connect to our suppliers. It helps us automate the business tremendously and the support is really amazing: super fast and ready to go the extra mile to solve even very specific-to-you problems.
Aug. 14, 2020
Finally, I got a good support and my problem with syncing 2 products was resolved through shared screen
Aug. 14, 2020
We are using this app for our three stores to sync inventory between each other. It basically works as it is advised. The app is really helping us a lot scaling our business up to different regions. The support team is really great. They are always there to help when you need them.
Aug. 11, 2020
Of the apps there that sync stores, this is one of the more solid ones out there. We also had them do some custom development and they were very reasonable on pricing and timeline. Overall great!
Aug. 6, 2020
I purchased this app to help manage my product stock on both my Canadian and American Sites. The first test I did went very well and I was so happy with how it managed my inventory. Today I did a huge restock and the app allowed SOLD OUT ITEMS to be sold (i'm not dumb they were set to not allow purchasing after being sold out). All my items were going to -1 and -2. I'm so beyond frustrated as I have had to remove all my inventory to ensure no more out of stock items were sold. This has created a plethora of problems for me and has really damaged my reputation to my customers. I would recommend trying a different app.
Thanks so much for the feedback and we apologise for the experience you've had with Syncio. Our customer success team has reached out to you so we look forward to hearing back and resolving the issue that you encountered. Kind regards, Jimmy
July 20, 2020
Great app for drop shipping. Also customer service is incredible, very detailed and fast via chat. Loved this app
July 10, 2020
Highly recommend Syncio Multi Store Sync. We use it quite frequently for our business and have been very satisfied! Excellent customer service!
June 17, 2020
Syncio has helped KOOKAÏ maximise sales by managing product and inventory across multiple regions. As a vertically integrated fashion retailer with new products dropping weekly, we have a large volume of SKUs which require constant changes to our stock file. Syncio has saved our team hours of work per week by updating our product in real time and providing us with the information we need to make prompt and informed business decisions. The Founder, Jimmy, is extremely helpful, quick to respond and involves us in shaping the direction of future releases of the app by asking for our feedback and input. Thanks Jimmy and the team!