All reviews

Rating Breakdown

  • 5
    92% (144 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 95% (148)
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5 / 5 Share

Aug. 31, 2023

We have been using Syncio for a number of years and it has worked consistently well. Easy to troubleshoot and decent customer support.

Store

GROOM

Using app

About 4 years

Total reviews

5

Average rating

4.6

5 / 5 Share

Aug. 25, 2023

This app does everything we need - syncs inventory across multiple websites from the parent website wwww.justjits.com. We've required assistance with a few things along the way, and the App Support is great! Thanks team!

Using app

8 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for the warm feedback. Let us know if there is anything else we can help you with!

5 / 5 Share

April 19, 2023

We are using this app to - you guessed it - sync inventory between 2 Shopify sites. We realized an issue with inventory not syncing for orders placed but pending payment. Reached out to Syncio, and they responded quickly, and enabled these "Pending Payment" orders to also sync inventory (not a default feature, but something they can "turn on" if needed). Now this app meets our needs perfectly. We are still early on in our use, but I've completed several tests, and the app seems to update inventory just as it should, without any crazy unexplained inventory changes that we experienced with another syncing app. Thanks Syncio!

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind feedback!

5 / 5 Share

April 18, 2023

Needed some help syncing barcodes & Rayman was a legend sorting it out straight away & checking back in afterwards. Thank you! :)

Using app

Over 2 years

Total reviews

2

Average rating

4.5

2 / 5 Share

Feb. 3, 2023

Not useful at all for large stores. We have 5000 products in our source store and want to sync about 3000 of them to our destination store. There's no way to auto-sync by collections; you more or less have to do it all manually. It's also a bit overpriced.

Using app

About 1 hour

Total reviews

1

Average rating

2.0

Developer Reply

Hi, Thank you for your feedback, and for giving Syncio a try! Syncio has a feature to bulk sync products via a tag. If you type in any Shopify tag that is associated with your collection, you'll be able to select all of your products with a couple of clicks. In most cases this is faster than Shopify's own CSV export/ import functionality. Since Syncio does the product copying for you, we save on average 2-3 minutes of manual work per product. Also, once your products are synced up, on average, we save 30 seconds auto syncing stock whenever an orders or manual adjustments are made on your store. Think of Syncio as an additional team member who works 24/7. Feel free to reach out to our sync specialists via [email protected] we have a very hands on team to help get set up in no time! Syncio Team

5 / 5 Share

Nov. 26, 2022

I've been using Syncio for years, and it works very well, in different context. And their support is fast, and very good, which is very rare, nowadays!

Using app

About 3 years

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 2, 2022

Problems: 1. It adds tax to the second store when sending the order, but tax is already included in the sale price of the first store 2. It deletes skus from both stores when you delete it from one store. But not all the time, so you have absolutley no consistency in the synchronisation or non synchronisation of deleting products. 3. The stock levles have started to no sync even though in the app it says all is successfully synced. 4. When you try to solve it they can take 24 hours to answer your question, then another 24 hours ot answer your follow-up question. And so it goes on. It's the most expensive app I have and the least robust and with the poorest support. So we are weening off it from January next year. It woud have been different if the support was live chat All problems could be resolved timely. But they are not.

Store

GS Moto

Using app

8 months

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your feedback and sorry about the experience that you've had so far. Quick points to the problems you outlined but expect us to reach out to you to resolve these ASAP: 1. This is a bug which we've been working on and have the bug fix ready for implementation this week. 2. Sounds like a misunderstanding here, will get in touch with you to clear up. 3. Will also get in touch with you on this - we really want to make sure that everything is all set up properly. 4. This is pretty disappointing for us to hear, we've relayed this to the team to see how we can do better. Again will chat to you in more detail about this.

5 / 5 Share

July 26, 2022

Absolutely saved my dropshipping business. The support is awesome and very helpful. If you are a dropshipping store that needs inventory reported from several brands or other websites, this is the way to go. It's not cheap, but I can understand why, with their servers having to constantly check all product inventory numbers, and the fact that there's no other service out ther like this.

Using app

6 months

Total reviews

5

Average rating

5.0

4 / 5 Share

July 1, 2022

We are using Syncio to enable drop-ship sales from one Shopify store (A) to another Shopify store (B). This functionality works exactly as we would like it to. Unfortunately, they cannot currently sync sales back the opposite way (a different product from store B to store A). I'm told this is on the road map. In the meantime, we are stuck searching for another app that does the exact same thing so that we can enable drop-ship sales in the other direction.

Store

Rachio

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

July 4, 2022

I do not recommend this app for stores that need inventory sync from multiple inventory location from source shopify store to destination store. The app just dumps all inventory count from multiple locations from source store to one inventory location in destination store. There is no solutions to this according to their support. If not, great app to use. The support team have reached out to me and they have updated that the issues I am having will be fixed in a couple of months.

Store

Prior

Using app

About 1 year

Total reviews

9

Average rating

4.6

Developer Reply

Hi, sorry to hear about your experience and appreciate your feedback. From what you have said, it sounds like the multi-location syncing settings may not have been set up right. Would love to catch you on a call to help you set it up and help revert things back. Really sorry again for the experience, but confident that we can turn that around!

5 / 5 Share

Feb. 23, 2022

Does exactly what we need it to, but more importantly, when problems arise (and they do occasionally), the support staff is responsive, helpful, and thorough.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

fantastic service loved how easy to implement. Very happy with this app. Highly reccomend. Thanks so much!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Works like a charm. We use the app to sync our main store to three other stores with different pricing and languages. The detailed settings allows us to sync just the right information. Quick and helpful customer service as well!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

We have been using this app for over 18 months and its been such a game changer. The support is awesome, every email has been responded to in less than 24 hrs and when I've made errors, the team have helped me fix them with no hesitation. Thank you for helping us seamlessly manage the inventory on our 2 shopify stores!! Team Piyama

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

We use this app on all the wholesale accounts we work with, and it is awesome! The customer service is quick and super helpful! Definitely recommend!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2021

We use this app to sync inventory between a wholesale and retail store. We have high volume flash sales on our retail store that other inventory sync apps were not able to keep up with. Syncio has worked great and they have been with their customer service. Anytime we have had questions or needed help with properly setting things up, Syncio has been overly responsive.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2025

Such a great app! Syncio is the lifeblood our our coffee business, Common Sense Coffee. Using Syncio allows us to partner with new merchants, and increase the tide for everyone. The support team is great as well. Always quick to respond, and eager to help!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

This app works very fine. We use it to synchronize 6 web stores Syncio Team is great & reactive. I recommend

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

This app is amazing and the Syncio staff are always lovely and willing to help. Thank you for your help Rayman! Would recommend this app to everyone.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

We use Syncio to link our B2B and B2C Shopifys, and it works like a dream! We never have to be concerned about inventory not carrying over. We also use the orders module to push all orders from one Shopify into our main Shopify, so that we have all information in one place.

Store

MINNA

Using app

Almost 2 years

Total reviews

1

Average rating

5.0