SyncLogic
Boost sales with seamless product sync
Rating
4.7
feedback
89
chart
#1,450
All reviews
Rating Breakdown
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Oct. 4, 2022
Absolutely amazing app! the products sync and upload very fast and it works just perfectly. The support is very quick and helpful and answered all of my complicated questions and also solved them. I wish I could give this app more than 5 stars!!
Aug. 10, 2022
Great app and equally as great support. They have fail-safes in order to prevent deleted products from being lost if the parent connection hasn't deleted it. The ability to disable sync settings so you can change title's, descriptions and etc.. This app will set you up for success, granted you put in as much effort as they have!
July 18, 2022
Great App, easy to use & if you're not sure support will help you every step of the way and product videos and instructions on what you need to do!
May 26, 2022
Excellent customer service. I was in a bind in regard to sync issue and they helped me resolve the same day. I have dealt with a lot of software companies and this one has some of the best customer support. Thank you.
It was a real pleasure working with you on this, and I'm glad we were able to find a workflow that can work for your unique needs. - Shane
Feb. 5, 2022
Had issues with sales prices staying in sync to my vendor. Contacted Synclogic & in 20 min received a response. Great customer service! Issue was resolved quickly! Thank you again!
Thank you for your patience and letting us resolve your issue!
Jan. 17, 2022
Very effective/useful app, and super helpful/responsive customer service. Would definitely recommend this app!
Jan. 4, 2022
I initially had issues with setup up bc of an app I already had running. I reached out to customer service one evening via email about 10 pm and I woke up to a response with an answer. Their customer service is fantastic!!!! 10 out of 10!
Oct. 3, 2021
Great app. Perfect if you need livestock from two or more Shopify Stores. Very helpful Customer Service. Thanks
Sept. 28, 2021
This App has saved us lots of time in updating the inventory between two stores. It is reliable and sufficient. Most importantly the support we have got until we have completed the job was outstanding. Honestly, the questions were being answered quickly and the challenges related to our scenario were handled professionally. Great attitude from the highest level of support to the basic support specialist.
April 22, 2021
The app is great, is running perfectly and it has all the important settings in order to match your requirements. The support is very professional and super helpful. I really suggest to install it! I use it to sync the inventory between 4 shops and i didn't ever income in any oversell.
Thanks for the positive review. Reviews like this keep us motivated to keep making SyncLogic better for all our customers.
March 31, 2021
We use it to synchronize our items between two stores - it's intuitive and easy and SyncLogic offers great support if you have questions or concerns.
Thanks so much for the review. Glad we can help your business thrive.
March 22, 2021
This app has really helped my business out! I love that they continue to listen to their customers and improve the app. This app has grown a lot in the last year and I am excited to see the changes going forward!
Thanks so much for the kind review. It means the world to us. We're working hard to improve SyncLogic. We appreciate that you noticed.
March 3, 2021
Simply fantastic. Does exactly what it says on the tin, no bugs, amazing support. Strongly recommend to anyone who needs to sync between stores.
Awesome. Glad to hear that SyncLogic is serving you well.
June 8, 2022
I do enjoy using this app., my biggest issue so far is not having directions for how to connect some of the suppliers to SyncLogic. 5 stars because this is such a simple and professional app., I still very much recommend SyncLogic, you won't find anything better than this. Thank you.
Hi. Thanks for the feedback. We offer our free trials for new customers only, so the software recognized that you'd already had a free trial. Otherwise some shops would abuse the system and uninstall / reinstall frequently to get another free trial. Unfortunately there are limits on the App Store listing that make it hard to be explicit and clear on that fact. But if a customer reaches out to us who hasn't been with us for a while and wants to give it another try, we're happy to reset the trial period. You can send a request to [email protected] or reach out to us through the help button in app and we can consider resetting the trial period or providing a refund if a new month has already been paid. In your case, I see that you were installed twice previously, once for 5 days and another time for just 1. You would have been charged for that 1 day installation because Shopify doesn't pro-rate on uninstall unfortunately. Taking all that into consideration I've processed a refund of your first month charge that you will see on your Shopify bill as "SyncLogic 30 day credit". That's as much as Shopify allows us to do from our end, but I will also reach out to Shopify billing to request an additional refund for your previous charge from the time you were installed for just 1 day.
Aug. 14, 2020
Synclogic has been a game changer for our business. When Covid hit, we slowed down dramatically. Since using it, our sales have gone up. We are so happy with Synclogic :)
July 30, 2020
I wouldn’t not be able to run my business without Synclogic. Bc of covid I went from having 3 employees to just me. Synclogic is enabling me to use dropshipping with real-time quantity updates. Now I’m able to sell products and have the dropshippers ship for me. It’s all automated and has made my life so much easier! On top of that the customer service is truly amazing. Shane goes above and beyond to help with any issues!
Oct. 21, 2019
We use SyncLogic to sync items from multiple shops. My business literally wouldn't run without it. The staff is quick to respond and always helpful and friendly.
Oct. 12, 2019
App has been so helpful since starting to add drop ship to our business. It makes everything so much easily. Excited for all the new features.
Oct. 12, 2019
So easy to use and it makes syncing between Two shops seamless. Excited for future developments. Great service!
Oct. 12, 2019
I haven't had any issues with this app at all. it really saves a lot of time for me when syncing across stores and everything runs seamlessly. would definitely recommend.