All reviews

Rating Breakdown

  • 5
    85% (71 ratings)
  • 4
    2% (2 ratings)
  • 3
    5% (4 ratings)
  • 2
    2% (2 ratings)
  • 1
    6% (5 ratings)
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5 / 5 Share

Jan. 17, 2022

Very effective/useful app, and super helpful/responsive customer service. Would definitely recommend this app!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

I initially had issues with setup up bc of an app I already had running. I reached out to customer service one evening via email about 10 pm and I woke up to a response with an answer. Their customer service is fantastic!!!! 10 out of 10!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 3, 2021

Great app. Perfect if you need livestock from two or more Shopify Stores. Very helpful Customer Service. Thanks

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

This App has saved us lots of time in updating the inventory between two stores. It is reliable and sufficient. Most importantly the support we have got until we have completed the job was outstanding. Honestly, the questions were being answered quickly and the challenges related to our scenario were handled professionally. Great attitude from the highest level of support to the basic support specialist.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2021

The app is great, is running perfectly and it has all the important settings in order to match your requirements. The support is very professional and super helpful. I really suggest to install it! I use it to sync the inventory between 4 shops and i didn't ever income in any oversell.

Store

PS Love

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the positive review. Reviews like this keep us motivated to keep making SyncLogic better for all our customers.

5 / 5 Share

March 31, 2021

We use it to synchronize our items between two stores - it's intuitive and easy and SyncLogic offers great support if you have questions or concerns.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the review. Glad we can help your business thrive.

5 / 5 Share

March 22, 2021

This app has really helped my business out! I love that they continue to listen to their customers and improve the app. This app has grown a lot in the last year and I am excited to see the changes going forward!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind review. It means the world to us. We're working hard to improve SyncLogic. We appreciate that you noticed.

5 / 5 Share

March 3, 2021

Simply fantastic. Does exactly what it says on the tin, no bugs, amazing support. Strongly recommend to anyone who needs to sync between stores.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Awesome. Glad to hear that SyncLogic is serving you well.

5 / 5 Share

June 8, 2022

I do enjoy using this app., my biggest issue so far is not having directions for how to connect some of the suppliers to SyncLogic. 5 stars because this is such a simple and professional app., I still very much recommend SyncLogic, you won't find anything better than this. Thank you.

Using app

About 2 months

Total reviews

83

Average rating

4.9

Developer Reply

Hi. Thanks for the feedback. We offer our free trials for new customers only, so the software recognized that you'd already had a free trial. Otherwise some shops would abuse the system and uninstall / reinstall frequently to get another free trial. Unfortunately there are limits on the App Store listing that make it hard to be explicit and clear on that fact. But if a customer reaches out to us who hasn't been with us for a while and wants to give it another try, we're happy to reset the trial period. You can send a request to [email protected] or reach out to us through the help button in app and we can consider resetting the trial period or providing a refund if a new month has already been paid. In your case, I see that you were installed twice previously, once for 5 days and another time for just 1. You would have been charged for that 1 day installation because Shopify doesn't pro-rate on uninstall unfortunately. Taking all that into consideration I've processed a refund of your first month charge that you will see on your Shopify bill as "SyncLogic 30 day credit". That's as much as Shopify allows us to do from our end, but I will also reach out to Shopify billing to request an additional refund for your previous charge from the time you were installed for just 1 day.

5 / 5 Share

Aug. 14, 2020

Synclogic has been a game changer for our business. When Covid hit, we slowed down dramatically. Since using it, our sales have gone up. We are so happy with Synclogic :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2020

I wouldn’t not be able to run my business without Synclogic. Bc of covid I went from having 3 employees to just me. Synclogic is enabling me to use dropshipping with real-time quantity updates. Now I’m able to sell products and have the dropshippers ship for me. It’s all automated and has made my life so much easier! On top of that the customer service is truly amazing. Shane goes above and beyond to help with any issues!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2019

We use SyncLogic to sync items from multiple shops. My business literally wouldn't run without it. The staff is quick to respond and always helpful and friendly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2019

App has been so helpful since starting to add drop ship to our business. It makes everything so much easily. Excited for all the new features.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 12, 2019

So easy to use and it makes syncing between Two shops seamless. Excited for future developments. Great service!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2019

I haven't had any issues with this app at all. it really saves a lot of time for me when syncing across stores and everything runs seamlessly. would definitely recommend.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2019

As a drop ship company, SyncLogic is the heartbeat of our company. Without this app we would spend hours sending spreadsheets of inventory to our customers for them to manually update. This app has transformed the way we do business, with real time inventory syncs to amazing customer service...we would be lost without them. HIGHLY RECOMMEND to anyone that needs to share inventory amongst multiple stores.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2019

This app is genius! The ability to sync my parent warehouse inventory to mine and show quantities available in real time is amazing! I would recommend this app to others!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2019

This app is amazing ... it has completely changed the way I am able to do business as an online boutique owner to have this available to you is a game changer. I would highly recommend this app to any online boutique.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2021

I was pleasantly surprised with the level of service I received from Synclogics in the last few hours. I've had synclogics for over 1 1/2 years and never had a need for help until now. They got back to me with resolve immediately and it's so appreciated. Love this App! Game changing for my biz.

Using app

Almost 2 years

Total reviews

13

Average rating

4.7

5 / 5 Share

Oct. 11, 2019

This app is amazing - it has completely changed the way I am able to do business as an online boutique owner. To have product information sync directly from my partner warehouse, including real time inventory, is a game-changer!

Using app

Over 2 years

Total reviews

4

Average rating

5.0