All reviews

Rating Breakdown

  • 5
    88% (241 ratings)
  • 4
    8% (23 ratings)
  • 3
    2% (5 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)
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4 / 5 Share

April 23, 2024

Synder works pretty well. Sally's service was good. Synder has an amazing support team.

Using app

5 days

Total reviews

1

Average rating

4.0

5 / 5 Share

April 22, 2024

The perfect solution to sync Shopify sales into QB Online as a UK-based business. Excellent customer service. Sally took the time to assist me in setting up unique tax codes for varying products in our shop. She was patient, knowledgeable and took the time to ensure I understood each step required to implement the solution.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

Extremely convenient app for all e-commerce business owners.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

April 8, 2024

We tried using this app in our Shopify store for over a year but could not get it to sync properly and it has been a nightmare reconciling our books. After many attempts with their tech support, we were forced to find an alternative solution, which is much less expensive and has been working like a charm from the minute we installed it. To add insult to injury, Synder will not reimburse us for the 11 months this year we will not be using their app. What a waste of time and money.

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your feedback with us. We are sorry to hear about your experience. At Synder, we are deeply committed to providing our users with a seamless experience and dedicated support. Depending on the plan, we offer support through various channels such as email, chat, phone or Zoom, along with a comprehensive knowledge base to assist you every step of the way. Our app is designed to be user-friendly for both setup and ongoing synchronization. We noticed that you were with us for several years, and whenever you had any questions, our team was quick to respond and assist you promptly. If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to ensure that everything runs smoothly for you.

5 / 5 Share

March 26, 2024

Amazing Experience, the App functionality is beyond expectation and they got a very helpful support team specially my experience with Andrew went exceptionally well

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

My company recently started using Synder to sync our transactions from Shopify to QBO. I encountered some issues along the way while I was getting started, but Synder support has been excellent. James Plummer was a great help and patiently showed me how to get everything syncing properly and running smoothly. I feel very confident using this App now and knowing that help is just a click away.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

Syncing with Synder is a game changer and makes it a breeze of it automatically doing all the work for you, which saves you alot more time. They offer great support too which Andrew from their team was able sort out an issue in no time. Would recommend this to anyone who runs an ecommerce business.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2024

Great and speedy customer service!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Great app that does everything it should. Fantastic, quick support from James and George.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Working with Kay Reel has been a pleasure as well as a great learning experience. He is patient and professional and friendly; I was able to get my issues resolved because of him. Shoutout to Lana, she is also amazing. Thanks Synder !!!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Absolutely loving Synder for integrating our Shopify sales into QuickBooks Online (QBO)! The customization level this SAAS software offers is mind-blowing. You can tweak just about anything to ensure your sales data syncs just the way you need it to. And those smart rules? Game-changer. They allow for such precision in how transactions are handled, ensuring everything lines up perfectly in our accounting. The interface is another highlight. It's super intuitive, making navigation a breeze, even for someone who might not be tech-savvy. Yes, I won't lie, the initial setup does require a bit of time and patience. But trust me, it's an investment that pays off massively in the long run. It streamlines everything so smoothly that you'll wonder how you managed your accounts without it. For folks who like to keep a hands-on approach (like me!), the manual sync option is a blessing. It gives you that extra bit of control whenever you feel the need to double-check or adjust things on the fly. And let's talk about the customer service. Fast, efficient, and genuinely helpful. A big shout out to Clarissa, who was an absolute star in guiding us through the setup process and answering every question with such patience and expertise. It's not just about having a great product; the support behind it makes a world of difference, and Synder truly excels in this. If you're on the fence about choosing a syncing solution for your sales and accounting needs, I can't recommend Synder enough. It's transformed how we handle our finances, making everything more organized and significantly less stressful.

Store

Plntd

Using app

8 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Syncing information into Qbks Online is a game changer with Synder. Highly recommend.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

We've been using Synder for a couple of years now and find it extremely beneficial for our QBO accounting system. We recently had an issue where our synchronizations stopped working after an update and Marko with Customer Support was able to give me the resolution quickly. Overall, satisfied with the product and the support. George gave us excellent support.

Using app

Over 1 year

Total reviews

5

Average rating

4.0

5 / 5 Share

Jan. 2, 2024

Works great for keeping everything copacetic between Shopify and QuickBooks. Worth the money!

Using app

11 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Dec. 28, 2023

Found this app through the app store. Does the job well and as described. Only complaint is the inability to accept multiple currencies with the smaller plan. We sell in both the U.S. and Canadian markets, but don't have enough sales to justify paying the larger monthly fees.

Using app

Almost 4 years

Total reviews

2

Average rating

3.5

Developer Reply

Hello, thank you for choosing Synder and leaving your review. We are glad our app serves your needs. All our plans are tailored based on client feedback to align more closely with diverse business requirements, ensuring that you are not paying for the features you do not use. Our Medium tier, which offers the multicurrency feature, is not only about larger transaction volumes, it is also about valuable tools like instant sync and smart reconciliation that you use everyday to handle your transaction data, as per our records. Recognizing different business scales, we provide not only a yearly discount but also a progressive discount for the annual plan subscribers, which can go up to 10%. For personalized assistance or to discuss the right plan to meet all your needs, please contact us at [email protected]. Our team is eager to find the best solution for you.

5 / 5 Share

Dec. 28, 2023

Best if you're importing from multiple channels and syncing data by each transaction. Pricing may seem high, but assuming you're on multiple channels, it's not bad 'cause other apps charge by each channel, while Synder charge by the total number of transactions.

Using app

3 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 13, 2023

Synder makes integration between Quickbooks and Shopify a no brainer. So stoked to use this powerful program within my E-commerce Art Business.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 8, 2023

I wanted to say thanks for the support George have given me over past weeks until Synder was properly setup to be integrated to Quickbooks Online. I highly recommend them to anyone looking for quality product and excellent service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 5, 2023

So far so good, still learning the features and functions but the app appears to be exactly what we were looking for.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 27, 2023

Sophie was really helpful with helping us with any issues we encountered and customizations we needed.

Using app

14 days

Total reviews

2

Average rating

5.0