All reviews

Rating Breakdown

  • 5
    88% (241 ratings)
  • 4
    8% (23 ratings)
  • 3
    2% (5 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)
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4 / 5 Share

Oct. 8, 2024

Effortless Syncing and Seamless Bookkeeping! Synder has been an absolute game-changer for our business! We use it to sync Shopify sales, fees, taxes, inventory, and customers with Xero Online, and it works like a charm. The setup was super easy and took less than 15 minutes. Synder supports multiple platforms, and its auto-sync feature has saved us so much time, especially with daily reconciliations. The flexibility of syncing daily summarized entries or each individual sale gives us complete control, and the ability to import years of historical transactions with duplicate protection is an incredible feature. Highly recommended for Shopify merchants or anyone needing a seamless integration with Xero. The only downside is the pricing. Hopefully they consider repricing for importing historical records.

Using app

5 days

Total reviews

4

Average rating

4.8

4 / 5 Share

April 23, 2024

Synder works pretty well. Sally's service was good. Synder has an amazing support team.

Using app

5 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 13, 2023

Synder makes integration between Quickbooks and Shopify a no brainer. So stoked to use this powerful program within my E-commerce Art Business.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 5, 2023

So far so good, still learning the features and functions but the app appears to be exactly what we were looking for.

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 17, 2023

I am a QBO user. Today was my 1st day using Synder. I chatted with Andrew today who was very patient while helping navigate through Synder. He was very helpful. I have a lot to learn, but if the customer service continues to be this good, I am sure I will learn a lot.

Using app

4 months

Total reviews

4

Average rating

4.5

4 / 5 Share

Aug. 17, 2023

Four stars for now just for their service team, but I anticipate this going to five once I've got my setup fully complete. I am still in the setup and testing process with Synder but I have been getting great service from the chat team. Andrew, in particular, has been super helpful in getting me on the right path. The team is quick to respond, knowledgeable and follow up appropriately without me having to initiate. They stand by their product.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 16, 2023

A great app to help import sales transactions from various payment platforms. Also supports currency conversion as we have sales in two different currencies.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

June 14, 2023

Lizzie with Synder was absolutely phenomenal to work with! She took time to answer all my questions and made the transition easy,

Using app

19 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 11, 2023

It would be 5 stars but we have had some minor teething troubles which could well be down to our set up anyway. This app is saving a load of time with Invoicing. And their customer service is fast and extremely helpful. We still need to go deeper into what the app can do but we are so happy with it so far.

Using app

About 2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 2, 2022

This app has had its up and downs (mostly user getting used to how it functions), the team at synder has always been quick to help and the app has only gotten better since using it. The integration between multiple platforms is a huge benefit.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 7, 2022

The service from the customer support time is great. Keith especially has been an amazing help! As for the app, processing times are quite long and quite pricey for high transaction businesses. Also, some key functionality is blocked until you have spoken to their onboarding them which adds further delays if you are trying to get it set up quickly.

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 27, 2022

Customer service response time is very good. Andrey was very helpful with addressing my questions and helped me resolve my issues quickly.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 30, 2022

Pretty happy with the app so far, it cleanly reconciles my transactions and all fees through shopify payments and paypal. There was a bit of a set up and if you're not familiar with bookeeping, you might need to make sure you set it up correctly. Only drawback so far is that it doesn't sync klarna payments.

Using app

9 months

Total reviews

3

Average rating

4.7

4 / 5 Share

July 8, 2022

I trial it with Etsy and Shopify, I can tell the integration is mazing works well. I moved only because it is able to track Shopify payout fees that keeps my records correct and I am not required to enter it myself. I wish this app would be cheaper, there is a limit on synchronisation and is very limited for small sellers. This would be something good to offer a better plan for small (home) business.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

June 21, 2022

Once you get it figured out it works pretty well.. now and then there will be an issue with syncing but their help team works out alright.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

April 24, 2022

Not only does this app sync my transactions from other marketplaces like Amazon and other payment systems like Paypal it also allows me to sync my Shopify Manual Orders with Quickbooks which saved me hours of reconciliation each month.

Using app

12 months

Total reviews

4

Average rating

4.8

4 / 5 Share

April 13, 2022

Synder is great. What makes it great is the customer service. Syncing transactions across platforms is a bit of a daunting task, but Tina made it easy for me and my company. The only downside of the app is that it does not allow for push data from QBO to my marketplace apps (such as shopify). When you are trying to manage a large complex inventory you need to be able have QBO speak to the marketplace when new inventory has been purchased so it knows to restock. We actually solved this using another app that was free. But unlike other apps like A2X this app allows me to utilize QBO's built in inventory product costing which allows us to get accurate cost of goods sold reporting. Other apps like A2X require that you manually update the cost of goods sold in their system. When you are managing an inventory of hundreds of parts that change all the time this is a non-starter. Synder is the only product we have found that is reliable and has excellent customer service.

Using app

About 2 months

Total reviews

3

Average rating

4.3

4 / 5 Share

Jan. 15, 2022

Works well and has a small but simple learning curve. Highly recommended to sync with Shopify. Although slightly more expensive than some other apps, this one is well worth the extra cost. It has helped make our accounting more simple.

Using app

4 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 10, 2022

The app works well to sync all transactions from the different platforms into Quickbooks. PROS: Allows to pretty much fully automate accounting. CONS: Monthly transactions included in your package do not roll over to the next month. Also the setup time can be quite demanding depending on the number of platforms you need to sync inc.

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 16, 2021

Using this app to sync our E-Commerce stores with QBO. The customer support has been very very helpful. So far very pleased with the app.

Using app

4 months

Total reviews

1

Average rating

4.0