All reviews

Rating Breakdown

  • 5
    88% (190 ratings)
  • 4
    7% (16 ratings)
  • 3
    2% (5 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 100% (215)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 13, 2023

We have struggled in the past with the manual burden of syncing the Shopify transactions into QBO. This application definitely decreases the manual burden and helps to reconcile our books. There is a learning curve if your QBO needs to be set up a particular way to integrate properly. Still working through why certain transactions get "skipped" in the syncing process.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

We've been using Synder for a couple of years now and find it extremely beneficial for our QBO accounting system. We recently had an issue where our synchronizations stopped working after an update and Marko with Customer Support was able to give me the resolution quickly. Overall, satisfied with the product and the support.

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

I couldn't be more impressed with the support during set up. Nothing was too much trouble for Andrew and he provided first class assistance to get everything up and running. Extremely pleased to have found this company!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

This app is highly beneficial and can significantly reduce manual work. Their support team is exceptional, always ready to help, and resolves any issue within seconds.A special shout out to Kay and Felix who were extremely helpful during the setup processes

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

There's a lot of Xero to Shopify apps, lots of them with limited or overly expensive functionality. Synder are stand out so far especially with regards to their customer service. I got Andrew on a chat and rather than direct me to 'help articles' - he carefully explained and problem solved all of the technical issues I was facing. This is the difference that will get me to subscribe to a service that actually solves my challenges. Fantastic so far. Highly recommend.

Using app

4 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Aug. 26, 2023

The support team was very helpful to get me where I needed to go. It is a little pricey to get my own data, but in the end it saved me a huge headache.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

I had been looking for a streamlined solution on how to import all my transactions from the various eCommerce platforms my business uses and Synder has proven to be the one! George provided excellent customer service and has helped me step by step in setting everything up successfully.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2023

best program ever easy to use, the tech support is worldclass!!!. The ability to trace and track all the entries in Xero has made the whole reconciliation process so much easier

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2023

So far so good! Works great with QBO. It has so many features! Love it. So glad I finally found this app, wish I had it sooner.

Using app

10 days

Total reviews

3

Average rating

4.7

5 / 5 Share

June 29, 2023

Andrew helped resolve me issue in a matter of minutes. He was very thorough by providing the steps I needed to correct the issues. Hats off to Snyder and the team for employing a talented person!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2023

Synder is user super friendly. I love working with this app. And when issues appeared I always was able to reach out support team and resolve all of my issues. Kay, Andrew and Vita are super professional in their approach of fixing problems! Truly Recommend!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2023

George was an extreme help when it came to getting our account setup with all the right details ensuring a smooth process.

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 30, 2023

This has been a super helpful app for our company. Vilena on their customer service team has been excellent and super responsive. Very grateful for her support!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Fantastic support team, both Renata and George were a huge help in getting the integration between shopify and our Quick Books Desktop to connect.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2023

We shopped around looking for a better way to import our transactions into QBD. We have a complex Shopify store and our QB is hosted on Right Networks. After some tries and fails, we found Synder. We have had tremendous support from their support department! They are quick to respond and even if a solution is not readily available, they never give up and keep trying until they can, or they send it to the development team to see if it is something that can do in the future. Great folks, great products!

Store

Senergy

Using app

About 2 months

Total reviews

6

Average rating

4.7

5 / 5 Share

May 8, 2023

Synder has worked really well for my business! The syncing has made it SO much easier to manage sales tax and the various payment streams (Paypal and Shopify). Customer support is AMAZING; George and Vita have been super helpful and attentive. I have no experience with accounting and they have been really patient and explained everything in a way I can understand. Highly recommend!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2023

Synder has been a great solution to importing our Shopify data in to Quickbooks. I was having an issue syncing some data and Andrew at Synder quickly solved my problem, and even restored my syncs without question!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2023

I've tried a few integration apps before and so far Synder has worked best for me. Felix has been a great help in assisting me with some issues I was facing. I would recommend for easy & smooth integration process.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2023

I'm not what other options there even are to be honest - I've used this since day 1 and wouldn't consider any other software for this. Works seamlessly with Quickbooks and our accountants love using it too.

Store

OVUM

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

Synder works great to pull detail of transactions from Shopify into QBO- saves so much manual time and provides appropriate transaction information to able to correctly allocate both spending and income.

Using app

11 minutes

Total reviews

1

Average rating

5.0