All reviews

Rating Breakdown

  • 5
    98% (209 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 3, 2021

Great App, helps us in many ways, especially for additional categories based on Tags that gets created based on specific requirements. Besides that, the support is excellent, too. We recommend Auto-Tags

Using app

About 2 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Nov. 19, 2021

App works perfectly and the founder also helped build a custom setting for us. Highly recommend this app!

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

We had a specific request that the support team helped us out with within 48 hours! Great service, great app!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Tried a few tagging apps and chose this one. Covers simple and very complex use cases. Customer support is stellar too!

Store

T8

Using app

5 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 11, 2021

Customer service is amazing. Thank you for your service Amir! I used the app and the app is working as intended.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

App works as described and i am very happy that i have went with this choice. Aamir was extremely helpful and sorted my query out in a timely manner, Thanks again Aamir :)

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

A great addition to your shopify store indeed! Automated the tagging process which saves a lotttt of your time. Their prompt customer support team is a bonus point. They are extremely professional and always up to share easy solutions to all your woes! MUST-HAVE APPLICATION.

Store

Soloto

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

This App is really what I needed, they are many possibilities for tagging customers, orders, products. the support is very responsive and helped me to create the workflows I needed for existing customers. Thank you

Using app

4 months

Total reviews

24

Average rating

4.8

5 / 5 Share

Oct. 20, 2021

Best app purchase we've made for Flag Bikes' online store. Really happy with Shopify's OS 2.0 and the Empire Theme but LeapSoft's app takes things to another level. It gives us the extra flexibility we need to create the customer experience we want to provide. Top marks to Aamir and his team for top-notch, responsive support and suggestions as we get used to the power of the app. Many thanks Aamir. John Hamlen Managing Director - Flag Bikes

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Perfect customer service, had an issue and was solved within a day without me lifting a finger. Keep up the good work!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

A very powerful and effective app for organizing orders and products. I’m sure it works well for customer organization as well, but have not used that yet. Customer support is quick and helpful — I’ve had to contact them a few times but all issues were down to me using something incorrectly and were quickly and easily resolved.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

I used this app to automate tags so we can track and communicate to segments of our clients based on their behavior and preferences. This app saved me from paying for extra services. We love it!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Setting up price filters and availability filters with automated tags is very easy with this wonderful app! Support is VERY responsive and will quickly help you with any questions you might have. Great app and great support. Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

We use this to automatically tag archived products and products that are on sale. Customer support is really quick.

Using app

1 day

Total reviews

18

Average rating

4.6

5 / 5 Share

Oct. 4, 2021

Both this app and the developer have been amazingly helpful to our business. I was looking for an app that could automatically tag our products based on a price range so that our filter by price function would work on our website without having to manually tag each item and remember to edit the tags if the prices changed. I wasn't able to get it to function as I had hoped so I reached out to the developer and he quickly got back to me with an explanation on how to do what I wanted. He even set up an example for me in my account. When we realized it still wouldn't work 100% perfectly with the specific way our store was set up, he wrote in functionality in the app so that it would work perfectly for us within just a couple days. I highly recommend this app.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

This app works great for all our needs..............................................................

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 29, 2021

They have been very helpful with some custom request we had. Still using it today and planning to use it for a long time ahead. Thanks!

Using app

2 months

Total reviews

10

Average rating

4.7

5 / 5 Share

Sept. 27, 2021

Love this app! We have been able to automate a lot of things and it has helped with tagging customers.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

3 / 5 Share

Sept. 26, 2021

Nice app, mediocre support. We asked whether we could display customer tags in storefront dashboard, got a no after waiting for almost a week and some chasing. We planned to pay someone else to do it so we tried to look at Google to see how we could express ourselves accurately so we could get an accurate pricing on this. After spending a couple of hours on Google, we discovered that what we actually need is - TAADAA!! 3 lines of codes!! Nothing custom, 100% available in Shopify's official dev documents. Copy and paste, done. Didn't expect it to be that easy as we got rejected from them. So...the app 100% does what it says, but please do not expect anything extra from the support like what other apps did. - Update: So...the app developer get back with a thousand-word explaining their thoughts but chose not to get you a 3-line coding available in official dev document, saying that they are solo devs, have no time, but got time to write such a long, meaningless article. What we asked is a very simple and sensible feature - if we use customer tag to tag customer who is VIP, they should have ways to know and at the end it is us, spending time to improve this app! Caveat Emptor, we are going to switch for another app with better support experience.

Using app

12 days

Total reviews

6

Average rating

3.5

Developer Reply

Founder of the app here. I think this is an unfair review and let me explain why. It is very clear from the app listing and if you try to use the app that it only offers the functionality to update the tags based on various rules. The app doesn't do any theme changes and I'm not sure why you thought otherwise. Had you requested a custom condition to tag your orders, customers, or product e.g, the ability to tag based on the XYZ field, I'd be more than happy to add support for it in the app and have done that numerous times for other customers in the past as you see from other reviews of the app. But your request was asking us to do theme changes for your shop that is not what the app does or advertises. I guess your expectation is incorrect primarily because most apps on the app store actually do theme edits and for them, doing small customization for your store is probably not a big deal but I'm not a theme developer and it's just unfair to ask me to edit your theme. I didn't say no to your request because it was more than "3 lines of code" nor I said that it was not covered in Shopify official dev documentation. I said no to your request because it has nothing to do with app functionality. I also want to point out that I'm a solo developer, building and managing the app. I do take feature requests all the time and go out of my way to build custom workflows, add support for conditions that other tagging apps don't support to make customers successful. But by "do not expect anything extra from the support", you are expecting me to do theme edits, I want to be categorically clear that this app or the support team (me) doesn't offer it.

5 / 5 Share

Sept. 23, 2021

This app is amazing! If you wanted to get more out of your data then I highly recommend that you install this app so you segregate your data and analyze it. One of my workflows is for Auto Tags to tag first-time orders. This gives me a quick view as to what percentage are new customers who decided to order for the very first time - it gives me a chance to personally offer a custom discount for the customer's next order. I also know if the order came from Google because one of my workflows is for Auto Tags to tag all orders that came from Google. If I wanted to drill down and find out if it was from organic search results or from my paid Google Ads then I just go into the order and open the conversion summary to see the details. Besides the flawless functionality of this app, you also get great customer service which, let's be honest, is missing on a lot of other apps out there. Aamir is very professional and is very helpful. I highly highly recommend this app.

Using app

Over 2 years

Total reviews

6

Average rating

5.0