Tangent: Skin Quiz & Analysis
The reviews are overwhelmingly positive, with merchants consistently praising the app’s ability to create engaging, personalized quizzes that improve customer experience, engagement, and in some cases conversions and sales. Many reviewers highlight the app’s customization options, AI/selfie-based features, analytics, and how well it integrates with their store and broader tech stack. A major strength mentioned repeatedly is the Tangent team’s support: users describe them as responsive, proactive, patient, knowledgeable, and highly collaborative, often going above and beyond to help with setup, customization, and troubleshooting. Several reviewers also note that the app is easy to use or that the implementation was smooth and seamless, especially when supported by the team. The main negative feedback is limited, but there are a few signs of friction during setup for some users. One reviewer found the setup frustrating and difficult to understand, and another mentioned that building a more detailed quiz took a long time, especially on the free plan. A few comments also note that customization or design options are limited in the free version, which suggests some features may be more fully available only on paid plans. Overall, though, the negative feedback is minor compared with the strong praise for the product and support team.
We just went live with the upgraded kwiz on the store. The Tangent team helped set the kwiz up seamlessly from start to finish. Thank you!
Nous venons de lancer, en collaboration avec Tangent, notre quiz skincare personnalisé sur notre boutique française. L'équipe a été très proactive et disponible durant tout le processus ; ils ont géré les retours et toutes nos demandes très rapidement. Nous sommes ravis du résultat final et de l'expérience globale. Nous avons hâte de lancer le quiz sur tous nos autres marchés !
Fantastic app, incredibly easy to use and well connected to our tech stack. Mayank, Sushil and the team at Tangent have been immensely helpful throughout - taking us all the way from concept to go live. We've thrown a lot of requests and specific needs at them but nothing has been too difficult and everything happened quickly!
What a fantastic team! Efficient, communicative, kind and so on top of everything. Very impressed with our new quiz and integration on our skincare site. VERY impressed!
A great advanced solution to an in-depth customer quiz. Start to go-live, the team are excellent communicators and assisted greatly with building out the right quiz for the brand's needs, answering any questions I had in a prompt and timely manner. Really excited now it's live!
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