Tax Exempt Manager
Make your international sales legally compliant
Rating
3.4
feedback
32
chart
#3,184
All reviews
Rating Breakdown
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March 21, 2024
Best support team! Thank you very much!
Hi, Thank you for your review. We really appreciate you choosing our app. Please feel free to contact us at any time. Kind regards, Tax Exempt Manager Customer Support
Jan. 31, 2024
Real great support from Marija (thanks !). The app does the job perfectly !
Hello, Thank you so much for this review. We really appreciate that you have chosen our app. We are here for you at any time. Kind regards, Tax Exempt Manager Customer Support
June 21, 2023
Works great - and if there is an issue, the customer service is excellent and will solve the problem.
Hello, We really appreciate you taking the time to leave us a review! That keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Kind regards, Tax Exempt Manager Customer Support
Sept. 7, 2021
Wir haben die APP im Einsatz, benötigten noch eine Übersetzung des englischen textes. Wurde schnell ohne Probleme gelöst.
July 27, 2021
App is working properly and fast responding/good support by Samah from customer service.............
July 6, 2021
The app does what it says and the support team is really helpful. Tried other similar apps, but I would recommend the Tax Exempt Manager app.
June 23, 2021
Super-quick response from the support team and a great performance of the app. Thank you very much for the improvement made to my website.
May 19, 2021
Xuan Yen from the support team was very, very helpful. As soon as I had sent the email with small adjustment wishes, I already got feedback from the support team. They've been very kind and could help us out even with small design adjustments within a few minutes. Thanks a lot! I wish you could get this great support anywhere. Awesome! Thanks again.
April 15, 2021
Solved our problem, and support was fast and helpful, we had some issues with the standard text, which their support solved for us in no time.
Feb. 19, 2021
Great app for our european neighbour B2B customers. Easy install, great and fast support. Thanks a lot for that app.
Feb. 10, 2021
This app is what we need to correctly deduct VAT for our EU shop. Xuan Yen was really helpful and they responded really fast.
Jan. 19, 2021
This app fixed the problem we had with international orders. VAT number can be entered and the shoppingcard price is corrected for international clients. The support team even helped me out ajusting with the font. Thank you!
Nov. 6, 2020
Even though the app in the end did not do what we need, customer support is on point. They helped immediately to remove the code from site when it was not working well with our theme.
Nov. 2, 2020
This app means I no longer need to manually adjust invoices or refund VAT for overseas trade / wholesale buyers who are VAT-registered. It's all done automatically. And Luigi helped me incorporate their VAT numbers into our standard invoices on Order Printer Pro, he was very helpful.
Sept. 19, 2020
The app works as described. Easy to install, and you can modify text and styles easily with a little coding. Our prices are displayed excl VAT., where VAT is added at checkout. With the app, the VAT is not added if you provide a valid VAT-id before going to checkout. Highly recommended if this above described suits your demands.
Aug. 19, 2020
Very happy with the app, it behavies as expected and the support is very fast. Easy to install and configure.
May 20, 2020
Works as expected and quick and excellent technical support. Please keep up the good work, looking forward to the new function which can also exclude the VAT for individuals outside the EU.
Dec. 19, 2019
Works perfect, solves a big problem and has increased our sales. We sell a lot into EU and customers can now process ex VAT without asking us to manually quote each time. Would highly recommend.
Aug. 1, 2019
Great App. Fixes one of the big Shopify problems of not handling VAT for the EU business purchases. Very simple and saves a lot of time having to manually register customers as tax exempt. If you are selling to companies in the EU then you need to add this to your store. The providers are very helpful and responsive as well.
April 3, 2019
I used the app for my B2C store where I wanted to show the item price + tax so the customer would see a different price depending on which shipping country they chose. My objective was to show a price without tax to customers outside EU (e.g. Norway where tax should not be included in the total price) and I wanted to show the total price incl tax to EU customers. The app worked really well showing the customer the correct price depending on which shipping country they chose. I did choose to uninstall the app because prices were uneven (e.g. €100.20) which I thought would make my site a bit untrustworthy. But this has nothing to do with the app because it worked the way it should. Furthermore I was really satisfied with the support. It was excellent, serviceminded, fast and helpful.