Tax Rex ‑ Sales Tax Automation for Shopify

Tax Rex ‑ Sales Tax Automation

US State sales tax registration, reports & Automated filing

Rating

4.9

feedback

108

Reviews

chart

#989

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    22%
  • Less than a year
    58%
  • More than a year
    19%

Reviews Summary

Tax Rex is highly praised for its ease of use, efficient customer service, and time-saving automation of tax filings. Users appreciate the app's ability to handle complex tax issues, such as economic nexus laws, with clear reports and affordable pricing. The customer support team is described as responsive, knowledgeable, and proactive in resolving any issues that arise. Many users highlight the peace of mind and convenience that Tax Rex brings to their tax compliance process, allowing them to focus on other aspects of their business.

Highlights

Efficient customer service and support
Ease of use and automation
Clear and detailed reports
Affordable pricing
Peace of mind and convenience

Rating Breakdown

  • 5
    97% (105 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)

Reviews with Text

  • 98% (106)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 11, 2026

Very responsive team and easy to work with. This app has helped manage and simplify our monthly sales tax requirements immensely.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

March 9, 2026

Unprofessional, does not reply to emails, support is nonexistent and they gave us wrong credentials yet can't communicate to fix the issue they created. Do not recommend.

Store

AMEKANA

Using app

21 days

Total reviews

3

Average rating

1.0

Developer Reply

Hello, We’re sorry to hear about your experience and appreciate you bringing this to our attention. For Louisiana registration, the state requires the business owner to log in to the Louisiana tax portal and submit a one-time verification (OTP) as part of the final step of the registration process. Unfortunately, this step must be completed directly by the business through the state portal, and we are unable to complete it on your behalf. From our records, the credentials provided by us in the email are the same credentials that you had entered in our app during the registration process which we used to register with the state. If there is any difficulty logging in, we are happy to help troubleshoot the issue and work with you to get access restored so the registration can be completed. We take support very seriously and would like to resolve this for you as quickly as possible. We have replied to past emails as well. Please reach out to us again at [email protected], and we will prioritize helping you complete the process. Thank you. TaxRex Team

5 / 5 Share

Feb. 13, 2026

I don't know why I was trying to do it on my own. We operate in a single state (California) and their tax filings are horrible. Shopify tax was difficult to manually process, and their automated filings worked but wouldn't allow for companies that have to remit monthly tax filings. Tax Rex to the rescue! We are new with them, but communication is great and looks like we are good to go. What was a 1/2 day process trying to sort through reports is now automatic. Thank You!

Using app

14 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

Tax Rex has been a huge help for our Shopify store. The app itself works exactly as needed, but what really stands out is the customer service. Their team is incredibly patient, responsive, and thorough. Every question we’ve had — even the small, technical ones — has been handled quickly and clearly. They take the time to explain things in a way that actually makes sense, which is rare when dealing with tax-related tools. It’s clear they care about getting it right, not just closing tickets. Highly recommend if you’re looking for a reliable solution backed by a truly supportive team.

Using app

About 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Jan. 23, 2026

Easy to use and great customer service. Taxes are efffin hard and they are making this so easy for my small biz. Love it!

Store

CruzHim

Using app

3 days

Total reviews

3

Average rating

5.0

All reviews

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