Rating
4.9
feedback
73
chart
#958
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
1%
-
Less than a month
21%
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Less than a year
66%
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More than a year
10%
Reviews Summary
The reviews for the Tax Rex Shopify App are overwhelmingly positive, with users praising the app for simplifying the sales tax tracking and remittance process. Customers appreciate the ease of use, time-saving features, and responsive customer service provided by Tax Rex. Many users highlight the seamless transition from other tax filing services and the relief of not having to worry about state tax filings anymore. The auto-file feature, reasonable pricing, and efficient communication from the support team are also mentioned as major benefits of using Tax Rex. However, there is one negative review that mentions dissatisfaction with the app's handling of California tax reports and the additional cost for the auto-file service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 11, 2025
Tax Rex has a great responsive team! They have helped us with all our needs in a timely and totally efficient manner! Love Tax Rex and Highly Recommend!
Feb. 13, 2025
Tax Rex takes all the guess work out of tracking and remitting Sales Tax for your Shopify store. We need to remit sales taxes each quarter and used to struggle staying on top of this. Now we don't even have to think about it! Tax Rex tracks the taxes in connection with Shopify Tax and then sends our payment to the state! Badabing.. badaboom!!
Feb. 13, 2025
happy with the service and their team is quick to let me know about any issues with paying each state taxes.
Feb. 5, 2025
We were with Avalara for years. The customers service was impossible, the fees continued to increase and we had a new account rep every six months, making it impossible for any continuity of service. Moving to TaxRex has been a weight off my shoulders. They make the process simple, like it should be. The fees are reasonable and they respond quickly. I wish I would have made the switch earlier. I can now focus on other aspects of our business.
Feb. 1, 2025
they file my state taxes so I dont have to deal with it- its amazing and customer service is very friendly, fast and efficient!
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