Tax Rex ‑ Sales Tax Automation
US Sales Tax Reports & Filing Automation
Rating
5.0
feedback
98
chart
#991
All reviews
Nov. 26, 2025
Super easy to work with. Responds to any questions I have in a timely manner.
Nov. 4, 2025
Responsive and effective. Does what it does and well, thank you!
Store
Blood Run Fishing
Using app
11 months
Oct. 22, 2025
I have been using Tax Rex for a couple of years, and I am very happy with the service. I sort of stumbled through setting it up, but they were very helpful, and they have been very responsive every time I have a question or need to speak to them about my taxes.
Oct. 22, 2025
Really wonderful customer service. They jump on any issues I have with any state and are super helpful. No way could I deal with all the various sales tax state rules on my own. Love this app and the team behind it.
Oct. 10, 2025
Tax Rex handles all our USA recording, filing, and remittence. This has saved us a lot of time and has allowed us to focus on more strategic tasks. The team is very responsive when we need to resolve issues or ask questions. We appreciate the Tax Rex partnership very much!
Sept. 29, 2025
We have been using Tax Rex for one of our stores for over a year. The setup was straightforward, and the support team guided us when we needed help. Being able to exclude marketplace orders is a big plus for us. We recently added the app to our second store, and the integration was super easy. The support team usually replies within a day or two with helpful answers. Overall, it’s been a really good experience so far.
Sept. 18, 2025
Sept. 15, 2025
TaxRex has been great to work with. There is no comparison between them and Avalara who was a diaster for us.
Sept. 10, 2025
Incredible customer service. Communicative, detailed, knowledgeable, thoughtful, and responsible associates. Quick response times (typically 1-2 business days). They have made state registration and the filing and payment of our sales taxes a breeze. What once was a headache for us and our clients is a headache no more. Can't recommend them highly enough for the services they provide.
Sept. 10, 2025
The absolute best customer support! Like real humans, with real knowledge, that respond really fast... every time.
Aug. 22, 2025
Customer service has been amazing! We had a few glitches, and they were very helpful in getting it all resolved.
Aug. 13, 2025
The Tax Rex team has been on top of absolutely every question I have and have rectified any issues I've had very quickly. I use them for several states to autofile and they are always on top of getting everything filed early and efficiently. So happy with our service!
July 24, 2025
The customer service had been top notch, communication has been legit good . They've taken taxes off my mind and made it easier to run my business . Thank you
July 23, 2025
I've been using Tax Rex for over a year now and it has saved me hours of headache trying to reconsolidate all the tax info (especially county tax) for filing each filing period. This year I decided to file using Tax Rex (instead of just having it report it in Shopify) and they took care of everything, which has been a life + time saver. Their customer support is also very responsive, making this app a must have for any small busines sowner!
July 23, 2025
Takes all the worry out of filing away. We've been using this app for over a year now and had no issues. Tech support, on the rare occasion that we have needed it, is quick to resolve any issues. Great investment!
July 21, 2025
I've been using Tax Rex I believe for 2 or 3 years now. I was skeptical at first b/c of such bad experiences in the past with several other services. So I started out only having them manage one or two states in the beginning, but now they manage the majority of states I do work in and I plan to add more when I expand into other states. I highly recommend Tax Rex they also do a good job of communicating via email and are prompt to respond.
July 15, 2025
Tax Rex has been great. Very responsive to our questions and very helpful dealing with annoying sales tax filings. We highly recommend Tax Rex. Just Wash Stuff
July 7, 2025
I switched from Avalara to Tax Rex and OMG what a change! Customer service is way better, they actually respond in a timely fashion and don't sound like robots. Taxes are calculated correctly (unlike Avalara whose calculations were double what they were supposed to be) and they go out of their way to help.