All reviews

Rating Breakdown

  • 5
    97% (59 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)
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5 / 5 Share

Oct. 19, 2023

We just used it for few weeks for file the sales tax. The customer service is great to help ensure the sales tax was filed.

Store

VION

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

I am so impressed with this app. The support has been outstanding. They file my sales taxes and make the payments which takes the headache of sales tax filing away. I have more time to create new items for my business. I highly recommend, you won't be sorry. Thank you Tax Rex

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Great communication, and very helpful new tax filing service. We used them before as well, and they were always making improvements to make the reports easier to enter with our state's requirements.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Tax Rex is a great tool for automating your tax process, from categorizing products to filing sales taxes. The team is very experienced and supportive, and I highly recommend them for tax management and automation.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

Very professional. Really on point and know what they are talking about when it comes to sales tax.

Store

Koracao

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

REALLY GOOD APP HIGHLY RECOMMEND GETTING. EASY CUSTOMER SUPPORT! ANY PROBLEM YOU NEED THEY WILL FIX! EASY FILING!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

This is a great app at a great price. Great support and accurate reports from what I have seen. If there is something you are unsure of, their support team will dig into any issue with you to help. I am looking forward to using these reports for my next sale tax filings! Thanks Tax Rex!

Using app

6 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Feb. 14, 2023

Their support/engineering team is amazing. They are very responsive to email and helping to make sure the tax reports actually match what the specific state wants to make the filing easier.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Very simple app to understand and very thorough! Worth every penny and great support! The only thing that would put it over the top, is the ability to produce all of the numbers in the fields for each state...Meaning, for each month or quarter, it prints out the actual Form and fills in all the numbers automatically.

Using app

Over 1 year

Total reviews

18

Average rating

4.0

5 / 5 Share

Oct. 14, 2022

Great app so far during the trial. However I do not have enough sales to justify it quite yet. I will more than likely return

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

Excellent customer support and very simple to use. Generate accurate Sales Tax reports is very fast and super easy to do!

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

Excellent App and the support is absolutely great. It gives us a constant snapshot of our sales tax collection and the reports are very useful for filing sales tax returns.

Using app

6 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Great app and great support! Helped me figure out some problems, due to my own errors and were very prompt! This app has been what I've needed to help keep all of my nexus concerns in check. Awesome job!

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 20, 2022

Super simple tax report, does the job with no fuss. I HIGHLY recommend this app, and at this price point - you have nothing to lose. Not sure about the review complaining about support, they've been fantastic with our questions resolving taxation nexus, reporting periods etc.

Using app

7 days

Total reviews

8

Average rating

4.6

1 / 5 Share

May 27, 2022

Support is terrible. Asked one question which took 5 days to get a reply. Asked a follow up question and 8 days later, no reply. Burned up my entire trial period waiting to get information but cannot make a determination about whether this app meets our needs with such poor support.

Using app

About 2 years

Total reviews

17

Average rating

1.9

5 / 5 Share

May 3, 2022

I highly recommend this App. It isn't perfect for Massachusetts sales tax but it is GOOD ENOUGH so I could file my returns. And $5 per month is a reasonable cost to avoid messing with Shopify export files. Here is the math you have to do if you are using TaxRex in Massachusetts... Massachusetts requires the gross sales monthly total ( TaxRex calculates total and you just have to subtract tax from it) and non taxable sales total (TaxRex does provide the sales tax collected so it is easy enough to calculate what the non taxable amount was (Gross Sales - (Sales Tax/0.0625)) to get the number Massachusetts needs. Go forth and file your sales tax returns! Thanks TaxRex!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the wonderful review. We would like to assist you with the manual work that you are having to do. It will be helpful to you in the future months and all other merchants using our app. We have reached out to you on the email address on our file. If you did not receive it, can you please email us at [email protected] Thanks again. Regards, Rexific Team

5 / 5 Share

March 29, 2022

This app makes sales tax calculations really simple and the support team is really responsive! I file for FL where every county has a different rate and this app will save me so much time!

Using app

1 day

Total reviews

10

Average rating

3.6

5 / 5 Share

Feb. 23, 2022

Great app and assistance for sales taxes. We had a manual sales tax recording system, with this app this will be not necessary.

Using app

11 months

Total reviews

30

Average rating

4.1

5 / 5 Share

Feb. 8, 2022

This has been a great app for us for calculating all the nexus sales taxes we need to collect and remit each month. The customer support is AWESOME, fast and very helpful. They really care about the customers and want to be sure you are happy with the app. They have made modifications for our store to better track what we needed and did so in 24 hours. They stayed in touch through the process and allowed us to give feedback and additional changes, at zero cost to us. Definitely recommend this app and developer!

Using app

11 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Great time saving app. This app is going to save us hours when filing our taxes. We had a special request to eliminate 2 sales channels from our reports. Customer service replied within minutes and went to work on the back end to accommodate our request. I wish I would have found this app years ago!

Using app

5 months

Total reviews

2

Average rating

3.0