TaxCloud Sales Tax Automation for Shopify

TaxCloud Sales Tax Automation

TaxCloud: Your Solution for Shopify Sales Tax Compliance

Rating

4.7

feedback

16

Reviews

chart

#2,493

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    56%
  • Less than a year
    31%
  • More than a year
    0%

Reviews Summary

TaxCloud is highly recommended by users for its ease of use, responsive customer service, and cost-effectiveness. Users appreciate the quick responses to inquiries, personalized support, and the seamless transition to the new app. The app is praised for its accuracy in tax calculations, timely filings, and the peace of mind it provides for sales tax compliance. However, there are some concerns about the pricing being expensive for some users and occasional issues with app linking and support quality.

Highlights

Ease of use, responsive customer service, cost-effectiveness
Personalized support, quick responses to inquiries
Accuracy in tax calculations, timely filings
Seamless transition to the new app
Concerns about pricing, occasional issues with app linking and support quality

Rating Breakdown

  • 5
    94% (15 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 8, 2024

This is our first use of tax filing apps. Great experience with onboarding so far. Each interaction is building more trust. The portal is easy to use and very clear - kudos to the designers. Our hope was that TaxCloud takes off the entire chore of dealing with various state sales tax filings, and they are exactly doing that. Pricing is competitive and transparent. Good experience so far.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Easy and very responsive service. Highly recommend

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

TaxCloud is far easier to use than other apps we have used to do our sales tax filing. They are very quick to respond to emails which is key for us and their pricing is great. Highly recommend.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

TaxCloud has been much better to work with than everything else we've tried. We've been able to have our filings done for us at a good price (some states are even free) and when something does come up, their customer service is real people who actually respond to us and are helpful.

Store

Sonero

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

We recently moved over to TaxCloud's new app for Shopify, we'd been using the previous one for about a year, and have always had a good experience. When we have questions we can email the support team and hear back the same day, or the one time we needed an urgent answer we were able to call and talk to their support team, which is so rare to find these days. Great service and value, thank you TaxCloud!

Using app

2 days

Total reviews

1

Average rating

5.0

All reviews

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