TaxCloud Sales Tax Automation for Shopify

TaxCloud Sales Tax Automation

TaxCloud: Your Solution for Shopify Sales Tax Compliance

Rating

4.7

feedback

13

Reviews

chart

#2,631

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    8%
  • Less than a month
    62%
  • Less than a year
    15%
  • More than a year
    0%

Reviews Summary

TaxCloud is highly praised by ecommerce merchants for its exceptional customer service, personalized approach, and cost-effectiveness. Users appreciate the quick responses from the support team, ease of setup, and the peace of mind it provides for sales tax compliance. The app is described as a game-changer for multi-state Shopify stores, handling sales tax reporting effortlessly and accurately. However, there are some concerns about the app's pricing and occasional issues with linking to stores after updates.

Highlights

Exceptional customer service and personalized approach
Ease of setup and peace of mind for tax compliance
Cost-effectiveness and accurate tax calculations
Occasional issues with app linking after updates
Effortless handling of sales tax reporting for multi-state stores

Rating Breakdown

  • 5
    92% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 21, 2024

TaxCloud has been much better to work with than everything else we've tried. We've been able to have our filings done for us at a good price (some states are even free) and when something does come up, their customer service is real people who actually respond to us and are helpful.

Store

Sonero

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

We recently moved over to TaxCloud's new app for Shopify, we'd been using the previous one for about a year, and have always had a good experience. When we have questions we can email the support team and hear back the same day, or the one time we needed an urgent answer we were able to call and talk to their support team, which is so rare to find these days. Great service and value, thank you TaxCloud!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Outstanding Tax Service - Highly Recommended We've used many tax service providers in the US, from big names like Avalara to mid-sized companies, and hands down, TaxCloud is the best. What sets them apart is their exceptional customer service and personal approach. Unlike the big companies, they offer a more personalized experience with a dedicated professional who is always there for you. Their response time is incredibly fast, and we've saved thousands of dollars each year since switching. For years, we overpaid, but now we only pay a fraction of what we used to. The onboarding process was seamless, thanks to the support of a dedicated expert who made the transition easy. Not only do they calculate and file taxes for us, but they also ensure we stay compliant. Whenever we have questions, they're quick to respond and are available for a call whenever we need them. If you're looking for a tax service that goes above and beyond, TaxCloud is the way to go. We couldn't be happier with the results!

Store

Lemyn

Using app

3 months

Total reviews

5

Average rating

3.4

5 / 5 Share

Sept. 27, 2024

We're so glad to have found TaxCloud after working with other similar services that ignored us when we needed help or had questions. On top of that, we get some states filed for free, and overall we saved on our monthly fees. I was cautiously optimistic–would the really be better while also being cheaper? The answer is, yes. Sometimes it feels like some kinks are being worked out, but they have been a partner while our past sales tax solutions were MIA. Thank you Rianna, Ryan, and the TaxCloud team

Using app

6 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 20, 2024

First this app is very expensive. My main issue is the support and overall quality of the product. Since the new app was launched (they redo the app often) I have not been able to get the app to link to my store and support keeps saying to uninstall and reinstall....

Using app

About 2 months

Total reviews

7

Average rating

3.3

All reviews

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