TaxCloud Sales Tax Automation
TaxCloud: Your Solution for Shopify Sales Tax Compliance
Rating
4.7
feedback
13
chart
#2,631
Reviews Over Time
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Reviews Summary
TaxCloud is highly praised by ecommerce merchants for its exceptional customer service, personalized approach, and cost-effectiveness. Users appreciate the quick responses from the support team, ease of setup, and the peace of mind it provides for sales tax compliance. The app is described as a game-changer for multi-state Shopify stores, handling sales tax reporting effortlessly and accurately. However, there are some concerns about the app's pricing and occasional issues with linking to stores after updates.
Highlights
Rating Breakdown
All reviews
Oct. 21, 2024
TaxCloud has been much better to work with than everything else we've tried. We've been able to have our filings done for us at a good price (some states are even free) and when something does come up, their customer service is real people who actually respond to us and are helpful.
Oct. 3, 2024
We recently moved over to TaxCloud's new app for Shopify, we'd been using the previous one for about a year, and have always had a good experience. When we have questions we can email the support team and hear back the same day, or the one time we needed an urgent answer we were able to call and talk to their support team, which is so rare to find these days. Great service and value, thank you TaxCloud!
Sept. 30, 2024
Outstanding Tax Service - Highly Recommended We've used many tax service providers in the US, from big names like Avalara to mid-sized companies, and hands down, TaxCloud is the best. What sets them apart is their exceptional customer service and personal approach. Unlike the big companies, they offer a more personalized experience with a dedicated professional who is always there for you. Their response time is incredibly fast, and we've saved thousands of dollars each year since switching. For years, we overpaid, but now we only pay a fraction of what we used to. The onboarding process was seamless, thanks to the support of a dedicated expert who made the transition easy. Not only do they calculate and file taxes for us, but they also ensure we stay compliant. Whenever we have questions, they're quick to respond and are available for a call whenever we need them. If you're looking for a tax service that goes above and beyond, TaxCloud is the way to go. We couldn't be happier with the results!
Sept. 27, 2024
We're so glad to have found TaxCloud after working with other similar services that ignored us when we needed help or had questions. On top of that, we get some states filed for free, and overall we saved on our monthly fees. I was cautiously optimistic–would the really be better while also being cheaper? The answer is, yes. Sometimes it feels like some kinks are being worked out, but they have been a partner while our past sales tax solutions were MIA. Thank you Rianna, Ryan, and the TaxCloud team
Sept. 20, 2024
First this app is very expensive. My main issue is the support and overall quality of the product. Since the new app was launched (they redo the app often) I have not been able to get the app to link to my store and support keeps saying to uninstall and reinstall....
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