TaxCloud Sales Tax Automation
The Sales Tax Filing Partner For Your Brand
Rating
4.9
feedback
87
chart
#1,185
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
7%
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Less than a day
3%
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Less than a month
55%
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Less than a year
32%
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More than a year
0%
Reviews Summary
TaxCloud is highly praised for its smooth onboarding process, excellent customer service, and affordability. Users appreciate the dedicated specialists who guide them through the setup and the ease of use of the platform. The app is commended for taking the workload off busy merchants by managing sales tax compliance efficiently. Positive themes include seamless onboarding, responsive support, cost-effectiveness, and peace of mind in tax management. However, there are a few negative reviews mentioning slow response times and communication issues with representatives.
Highlights
Review RSS Feed
All reviews
April 6, 2026
I was determined to do all our tax filings myself, but I got overwhelmed with how every state is different and it took so much time that I really didn't have. I checked out several services and TaxCloud won, both with the service I received even before becoming a customer and in price. Onboarding was easy and now I can do all the jobs I can't farm out, without getting stressed about taxes hanging over my head. This sounds like a commercial but honestly it is exactly how I feel.
April 2, 2026
Been a good experience so far. Alessandro and Karolyn have been holding my hand through the onboarding process. I was previously paying 5x what they are charging to an accounting firm, so I'm really happy to be with taxcloud. That being said, I've only just finished the onboarding. I'll edit my review if I have a terrible experience in the future. but things are looking good
April 2, 2026
Coming from Avalara - Onboarding with Taxcloud has been a breeze. Customer service seems to be much better than what we were coming from. Everything is nice and simple!
March 26, 2026
Starting up a Shopify store quickly led me to the realization that I wanted help with tracking and filing taxes in multiple states. Taxcloud has been wonderful. Their onboarding is very smooth and a specialist walks you through the process and they are available for any questions. They are professional, very friendly and easy to work with. Highly recommend!
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