TaxCloud Sales Tax Automation
TaxCloud: Your Solution for Shopify Sales Tax Compliance
Rating
4.9
feedback
34
chart
#1,961
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
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Less than a day
9%
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Less than a month
62%
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Less than a year
24%
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More than a year
0%
Reviews Summary
TaxCloud is highly praised by users for its ease of use, responsiveness of customer service, and competitive pricing. Users appreciate the smooth onboarding process, the user-friendly platform, and the efficiency in handling sales tax reporting and filings. The app is commended for being more responsive and US-based compared to other similar services. Customers highlight the exceptional customer service, prompt responses, and personalized experience provided by TaxCloud. The app is recommended for its seamless integration with Shopify stores, clear pricing structure, and overall efficiency in tax compliance solutions. However, there is one negative review mentioning issues with app linking and support quality, which could be a point of improvement for the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 22, 2025
3rd times a charm! I tried working with two other companies for Sales and B&O taxes for my new store. Needless to say, I was more confused about the process and communication was not adequate. Tax Club impressed me from the first meeting! Communication is excellent and they are responsive - even have a phone number to call, which they answer or return the call in short order! Even more important is their knowledge, professionalism and efficiency. it gives me confidence they are experts in what they deliver, anticipating questions and clarifying processes. I'm excited to learn and grow with them! To top it off their price is competitive which I need as a new business owner!
April 10, 2025
The on-boarding process with TaxCloud was amazing and stress free. All questions were answered faster than I could have imagined. The initial contact with them took literally minutes. Such a responsive team. I can't believe it, this was the best experience I've had with a service provider in a very long time! Looking forward to partnering with TaxCloud!
April 2, 2025
So far so good! Their Shopify plan provides the SST discounts we were looking for and helps smooth the expensive proposition of expanding sales tax collection as sales grow and new nexus thresholds are reached.
April 1, 2025
TaxCloud has been professional, streamlined, and easy to use + communicate with. I highly recommend.
March 19, 2025
So much easier to work with than Avalara! When we worked with Avalara they never responded to our questions or messages. TaxCloud's team is much more responsive and US-based. We also found they understood issues quickly, and then were able to resolve them with less time spent by us. We would highly recommend them to anyone looking for sales tax return assistance!
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