All reviews

Rating Breakdown

  • 5
    98% (59 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 98% (59)
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5 / 5 Share

Dec. 2, 2025

I was using Avalara and it was costing me a fortune. Every time I reached out for support, I could barely communicate with anyone, and I never got any real help. Because of that, I constantly missed payments and filing deadlines. I wish I had found TaxCloud sooner—it would’ve saved me a huge headache. Their team is U.S.-based, English-speaking, and actually helpful!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Super helpful support

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

TaxCloud was AI research and my top choice for tax compliance for our non-profit. Everything has been easy to use and the onboarding process is seamless. Highly recommend!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

So far, so good. The onboarding was smooth and clearly communicated. Tax Cloud is doing what they say, filing, monitoring and triggering collection. All clear. Definitely recommend and am finding it extremely helpful!

Store

Pluck

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Smooth onboarding process!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Service is WAY better than Avalara. Zero regrets about switching to TaxCloud so far.

Using app

27 days

Total reviews

13

Average rating

1.9

5 / 5 Share

Oct. 6, 2025

We just started with TaxCloud but the step-by-step onboarding process is incredibly easy and we love having someone very reactive to help us along the way, when questions come up. TaxCloud registered our company with a dozen states + SST states, painlessly. We linked our website with a few clicks... So far I highly recommend TaxCloud.

Store

PurO3

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

My goal was simple: let me focus on what I do well (selling) and give TaxCloud the back office chore of coordinating my sales tax obligations. The process has been rather seamless and my stress level has subsided. Thank you TaxCloud!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

The service level was superior to Avalara. So easy to understand what we needed to get completed.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

The whole process was easy! The emails were timely and the phone call walking me through the process was seamless. I love that I don’t have to worry about missing any filings. I highly recommend this ap.

Store

AVE+LIV

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

So far the experience has been great and seamless.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Seamlessly collates the tax data from multiple Shopify sites so we can file accurate returns as a single legal entity. The nexus tracker is very helpful as well.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

We've only been with TaxCloud a couple months, but so far it has been leaps and bounds over other services we've used (taxjar, avalara). The biggest differentiator is the service level. We feel very well taken care of, can always get a prompt answer to our questions, and trust that they will make sure we are compliant with sales tax nexus.

Using app

29 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Aug. 21, 2025

We recently engaged TaxCloud and my only regret is not doing it sooner. The onboarding process is seamless through automation. The personal support from Lindsay has been thorough but not overwhelming. She patiently fielded my questions and helped find solutions. TaxCloud is removing my anxiety related to state sales tax.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

We have recently switched from another larger tax filing software to TaxCloud and couldn't be happier! We went from a high price tag with very little support or service, to a manageable price point with great help. Great group to work with!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

I have been using Tax Cloud with my Shopify store for a couple months now and love it. Onboarding was super smooth. Communication has been amazing. Best decision we have made for sale and use tax.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2025

Super efficient and knowledgable. Very helpful to help our company be compliant with all the state taxes.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2025

We have just completed the onboarding process and our first month filing after switching from Avalara (previously TaxJar) to TaxCloud. We remit sales tax in 43 States. So far, it has been a seamless and pain-free experience. Onboarding was transparent and well-organized. The representative has been helpful and proactive in resolving any issues and providing answers to our questions. The interface is easy to use, as are the reports. The integration itself is more intuitive, as it leverages Shopify Tax. We're cutting our costs in half and getting an upgrade!

Using app

About 2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

July 18, 2025

Excellent onboarding experience and very affordable tax service.

Using app

About 1 month

Total reviews

2

Average rating

5.0