TaxCloud Sales Tax Automation
The reviews for TaxCloud are overwhelmingly positive, with users praising the app for its ease of use, cost-effectiveness, and helpful customer service. Many users highlighted the smooth onboarding process and the assistance provided by the team in setting up sales tax compliance for their ecommerce businesses. Users appreciated the affordability of TaxCloud compared to other providers and the seamless integration with Shopify. The app was commended for simplifying the complex process of managing sales tax across multiple states and reducing the manual work involved in tax obligations. However, there were a few negative reviews mentioning issues with synchronization of revenue and sales taxes, as well as difficulties in reaching customer service during crucial times.
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I suggest Taxcloud to all small to medium size businesses. I used to spend at least couple of days to review the sales, calculate the taxes and file them every month. This is used to be a time taking task. Once we started using tax cloud, I don't have to worry about it anymore. We could use that time on our business improvement. I specifically have to call out Alessandro Giovinazzo. he helped with onboarding our company to Taxcloud. He has been very patient with all my questions, filed the taxes for us for at least three months until we became stable. He has great knowledge about sales tax.
Alessandro Giovinazzo is extremely professional and was a great help throughout the entire onboarding phase. He helped me understand how TaxCloud works and made it easy to connect everything with Shopify. Thank you, Alessandro, for your great work and professionalism!
Managing sales tax across different states can quickly become complicated, but this has made the process much easier for us. The setup was straightforward, and having orders synced automatically means there’s far less manual work involved when keeping track of tax obligations.
Save your money. This company is horrible. There is no customer service number and they just take your money. I spent over $2,000 and they didn't do anything for me. I recommend going else where. I have screenshots too prove it and will be make a full YouTube video on this company.
We're sorry to hear the results didn't match what you paid for and that you've experienced some friction with our services. That's not the experience we want for any TaxCloud customer. Our promise is always to over deliver and be the best partner we can be. Our VP of Customer Experience is reaching out to you directly to go over what happened and find a resolution together.
TaxCloud has been very helpful during our onboarding and sales tax setup process. Alessandro provided clear guidance, answered our questions, and helped us handle important setup details smoothly. Their support made the process much easier, especially while connecting Shopify and preparing our tax collection setup. We appreciate the assistance and look forward to continuing with TaxCloud for our sales tax compliance.
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