TaxCloud Sales Tax Automation for Shopify

TaxCloud Sales Tax Automation

The Sales Tax Filing Partner For Your Brand

Rating

4.8

feedback

96

Reviews

chart

#1,174

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    3%
  • Less than a month
    55%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

TaxCloud has received overwhelmingly positive reviews from users who have found the onboarding process to be smooth and efficient. Customers appreciate the ease of use, cost-effectiveness, and superior customer service compared to other tax compliance services like Avalara. The app has been praised for simplifying sales tax filing, providing clear communication, and offering a seamless experience. However, there were a few negative reviews mentioning issues with synchronization of revenue and sales taxes, slow support responses, and difficulties in getting in touch with representatives during crucial times.

Highlights

Smooth and efficient onboarding process
Cost-effectiveness and superior customer service
Ease of use and clear communication
Issues with synchronization and slow support responses
Difficulties in getting in touch with representatives during crucial times

Rating Breakdown

  • 5
    96% (92 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (4 ratings)

Reviews with Text

  • 94% (90)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 6, 2026

TaxCloud is awesome. Avalara was jerking us around forever with their overseas customer service reps (charged us 3,000.00 for customer servise reps who cannot speak English well) and raising their prices every year for their overall services. TaxCloud is a way better value and everything that Avalara promises -- TaxCloud delivers! When you work with a TaxCloud rep they are somewhere here in the United States!!! I should have moved to TaxCloud way sooner.

Using app

--

Total reviews

13

Average rating

4.8

5 / 5 Share

April 27, 2026

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2026

We came from Avalara and the nightmare of how complicated the death by 100 different licenses. We were fully expecting to have some of the same games played by companies like this but after having our demo call. We were pleasantly surprised to see straight forward licensing and usage cost that scales. The onboarding team was great and very accommodating as it took us almost two months to get everything in place for TaxCloud to take over our sales tax filing. If you need automation for your taxes and returns, I would HIGHLY suggest checking out TaxCloud first before considering others.

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 22, 2026

Unfortunately, TaxCloud wasn’t able to fully synchronize the previous months’ revenue and sales taxes, and significant discrepancies remained despite multiple support attempts.

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

April 15, 2026

Great onboarding, they make it easy to get up and running. And the cost of this service way out weighs others out there.

Using app

About 1 month

Total reviews

3

Average rating

5.0

All reviews

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