TaxCloud Sales Tax Automation
The reviews for TaxCloud are overwhelmingly positive, with users praising the app for its ease of use, cost-effectiveness, and helpful customer service. Many users highlighted the smooth onboarding process and the assistance provided by the team in setting up sales tax compliance for their ecommerce businesses. Users appreciated the affordability of TaxCloud compared to other providers and the seamless integration with Shopify. The app was commended for simplifying the complex process of managing sales tax across multiple states and reducing the manual work involved in tax obligations. However, there were a few negative reviews mentioning issues with synchronization of revenue and sales taxes, as well as difficulties in reaching customer service during crucial times.
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Managing sales tax across different states can quickly become complicated, but this has made the process much easier for us. The setup was straightforward, and having orders synced automatically means there’s far less manual work involved when keeping track of tax obligations.
Save your money. This company is horrible. There is no customer service number and they just take your money. I spent over $2,000 and they didn't do anything for me. I recommend going else where. I have screenshots too prove it and will be make a full YouTube video on this company.
We're sorry to hear the results didn't match what you paid for and that you've experienced some friction with our services. That's not the experience we want for any TaxCloud customer. Our promise is always to over deliver and be the best partner we can be. Our VP of Customer Experience is reaching out to you directly to go over what happened and find a resolution together.
TaxCloud has been very helpful during our onboarding and sales tax setup process. Alessandro provided clear guidance, answered our questions, and helped us handle important setup details smoothly. Their support made the process much easier, especially while connecting Shopify and preparing our tax collection setup. We appreciate the assistance and look forward to continuing with TaxCloud for our sales tax compliance.
I recently switched to TaxCloud and have been very happy with the experience so far. The pricing is much more reasonable for my business, especially with multiple state filings, and the onboarding process has been straightforward. The TaxCloud team has also been responsive and helpful in answering detailed questions as I reviewed my state filings, transaction data, and reporting setup. Sales tax compliance can be stressful and expensive for a small business, but TaxCloud has made the process feel more manageable and cost-effective. Overall, I’m glad I made the switch and would recommend TaxCloud to other ecommerce sellers looking for a more affordable sales tax compliance solution.
We migrated from a traditional tax accountant handling filings for 23 states, and the switch to TaxCloud has been a game changer — both in cost savings and operational efficiency. Special shout-out to Alessandro on the onboarding team. Our setup was fairly complex (mix of SST and non-SST states, quarterly-to-monthly transitions, gap filings, and a semi-annual state that needed special handling), and he was patient, responsive, and thorough every step of the way. He made sure nothing slipped through the cracks during a process that could have easily gone sideways. The platform works seamlessly with Shopify, and the SST program benefits are significant if you're a remote seller. Highly recommend for any e-commerce brand scaling across multiple states.
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