All reviews

Rating Breakdown

  • 5
    62% (73 ratings)
  • 4
    4% (5 ratings)
  • 3
    3% (4 ratings)
  • 2
    3% (4 ratings)
  • 1
    26% (31 ratings)
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3 / 5 Share

Jan. 29, 2021

Update: After complaining to TaxJar, they did agree to amend one of my returns free of charge. Importing tax exempt order settings from Shopify is still an issue though, and I hope they fix it soon. Two huge problems with this app: 1) If you mark an order as tax exempt in Shopify, TaxJar will completely ignore it and will add it to your total owed. If you don't manually mark every order as exempt in TaxJar as well, you'll end up remitting more tax than you owe. 2) They charge $25 per state per filing, and their tax calculations have not even once aligned with Shopify's calculations for me. I'm spending way more time than I should trying to figure out where the discrepancies lie. If you want them to amend an autofiling, it's a $99 fee. In theory, if everything worked properly, it'd be great. Unfortunately in practice it has been more trouble than it's worth.

Using app

Over 2 years

Total reviews

1

Average rating

3.0

3 / 5 Share

Nov. 30, 2020

Beware about the subscription. It seems monthly but then you will know it's yearly and you have no way to cancel it.

Using app

5 months

Total reviews

2

Average rating

4.0

3 / 5 Share

Feb. 2, 2019

this integration seems to be oneway. Taxjar does not automatically update shopify with tax rates in nexus location already in tax jar. it does grab transactions and log them but you still have to do double work ( having already input the. into tax jar)

Using app

4 months

Total reviews

1

Average rating

3.0

3 / 5 Share

June 23, 2018

Great app but working with limited marketplaces - No good enough for me.

Using app

About 2 months

Total reviews

1

Average rating

3.0