Rating

4.8

feedback

329

Reviews

chart

#1,052

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    25%
  • Less than a year
    57%
  • More than a year
    14%

Reviews Summary

The reviews for the Teeinblue Shopify App are overwhelmingly positive, highlighting the excellent customer support provided by the team. Users appreciate the quick responses, helpfulness, and patience of the support staff, mentioning specific team members like Alina, Andy, and Aslan. The app itself is praised for its deep personalization options, user-friendly interface, and powerful features for product customization. Many users mention that once they overcome the initial learning curve, the app becomes an essential tool for their online stores. However, a few users noted that there is still room for improvement in certain text customization features.

Highlights

Excellent customer support and quick responses
Deep personalization options and user-friendly interface
Learning curve for app setup
Room for improvement in text customization features
Positive feedback for specific support team members like Alina, Andy, and Aslan

Rating Breakdown

  • 5
    93% (306 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (10 ratings)

Reviews with Text

  • 96% (317)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 22, 2026

I just started using Teeinblue this week, and I've been impressed with how the design process is organized - it's modular, so it's very logical and saves time compared to other order automation apps I've used. It looks very nice on the storefront as well, and seems like it will be user-friendly for customers. There's a bit of a learning curve, but the customer service has been very responsive and I'm happy with my choice.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2026

Karen客服小姐姐非常有耐心,帮我解决很多的问题,给个好评!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2026

I have been using this app for a couple of weeks now on the trial, and it's great! I will be using the full paid version going forward as the support from the team is very good and the app customisation features are great. It is very much worth the money. Andy and Kristie from the support team are very helpful, they reply very quickly and are always able to help me out with any problems :)

Using app

8 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 13, 2026

Hello, I am actively using Teeinblue for a total of 5 stores. However, I am currently experiencing a serious issue with one of my stores, and I have not received a solution for nearly 10 hours. I requested your representative to access my store directly and help resolve the issue, but no effective support has been provided throughout the business day. During this time, my store has been unable to make sales, which is causing financial loss. As a long-term Teeinblue user with 5 active stores, I am very disappointed with this experience. I kindly ask you to prioritize this issue and provide an urgent solution as soon as possible. If this situation continues, I will have to reconsider continuing to use Teeinblue for all 5 of my stores. Please provide an update and resolve this matter urgently. Thank you.

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Thank you for sharing your experience, and we are truly sorry for the frustration and disruption this caused to you. In this particular case, the issue required deeper technical investigation and escalation, which unfortunately caused a delay in resolution during the process. This is something we are actively working to improve, specifically around keeping merchants informed at every step. After investigating the case with our technical team, we were able to resolve the issue shortly afterward, and your store is now operating normally again. As a merchant running 5 active stores with us, your experience truly matters, and we do not take that lightly. We hope that this resolution and our commitment to making things right give you a better picture of how much we care about every merchant's success. We would love the chance to continue earning your trust across all your stores. We are always here if you need anything further. Best regards,

5 / 5 Share

May 13, 2026

Ich bin wirklich begeistert von Teeinblue. Die App bietet unglaublich viele tolle Möglichkeiten zur Personalisierung und ist perfekt für individuelle POD-Produkte geeignet. Gerade die vielen Funktionen und Anpassungsmöglichkeiten machen Teeinblue für meinen Shop extrem wertvoll. Besonders hervorheben möchte ich aber auch den Support: Mir wurde unglaublich schnell geholfen, die Erklärung war klar, verständlich und direkt lösungsorientiert. Mein Problem wurde sofort analysiert und verständlich erklärt. Der Support war freundlich, kompetent und extrem schnell — genau so wünscht man sich Hilfe im Shopify-Alltag. Vielen Dank an Alina vom Teeinblue-Team. Absolute Empfehlung!

Store

JOLENA

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate your support and kind words. It means a lot to us.

All reviews

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