Teeinblue Product Personalizer
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Been working with TiB for year now. Their people are like part of our team. answering every single question around the clock to support and help us to get to the next phase. If only all apps and the people behind it worked this well, the world would be a great place! Andy & Alina are next level as well as the rest of the team!
Ich bin mit Teeinblue sehr zufrieden. Besonders der Support ist super – schnell, kompetent und immer hilfsbereit. Bei Fragen bekommt man eine klare Lösung und merkt, dass das Team wirklich Ahnung hat. Eine tolle App für personalisierte Produkte, die ich gerne weiterempfehle.
Great Service & Continuous Improvement in the functions !
Très réactif et utile merci à eux
It's a great app—there's a solution for every idea you have, and customer service is outstanding; they help with everything. They even show you how to bring your ideas to life, with video tutorials if needed. It's a really great app.
Toller Support, der zur Lösung hilft. Teeinblue nutze ich täglich!
I'd give them 10 stars if I could. I specifically needed an app that would allow customers to change dog coat colors and add in text when needed. I tried 2 previous apps with the same issue...but TeeInBlue was the only app that actually worked to figure out the problem. (The Vitals app was interfering with the cart.). In addition, whenever I've needed any smaller help so far...they've been super quick to help me get it figured out. My site feels polished and professional...and I have no doubt we'll see a nice increase in sales with TeeInBlue installed.
We sincerely appreciate your thoughtful feedback and 5-star rating. Knowing that Teeinblue provides a smooth, intuitive personalization experience and works reliably once set up is incredibly rewarding for our team. We’re especially happy that our support team was able to assist you effectively, even with more complex setups. Thank you for choosing Teeinblue and for your strong recommendation. 💕
Support is responsive and deals with our issues promptly. We are very pleased with the support we received during the implementation of our shop
サポートのAlinaさんがとても丁寧に（画像を使ったり、私の作業が進行してから次の段階を案内してくれたり）、納得いくまで説明をしてくださったので、疑問がすべて解決できました。 そして、また疑問が湧いた時に、いつでも相談できると思うと大変心強いです。 これからもよろしく！
The Teams reaction is super fast and helpful.
Great Support!! Actual people! Not AI
I just started using Teeinblue this week, and I've been impressed with how the design process is organized - it's modular, so it's very logical and saves time compared to other order automation apps I've used. It looks very nice on the storefront as well, and seems like it will be user-friendly for customers. There's a bit of a learning curve, but the customer service has been very responsive and I'm happy with my choice.
Thank you for your wonderful review. We’re delighted to know that our solution has helped you and that our support team could assist you effectively.
Karen客服小姐姐非常有耐心，帮我解决很多的问题，给个好评！
Thank you for your positive feedback. We’re glad to hear that both our product and our support team have made a positive impact on your business.
I have been using this app for a couple of weeks now on the trial, and it's great! I will be using the full paid version going forward as the support from the team is very good and the app customisation features are great. It is very much worth the money. Andy and Kristie from the support team are very helpful, they reply very quickly and are always able to help me out with any problems :)
"We truly appreciate your kind review and your confidence in our platform. Our mission is to provide the most powerful and reliable personalization solution for Shopify merchants, and feedback like yours confirms we are on the right path."
Hello, I am actively using Teeinblue for a total of 5 stores. However, I am currently experiencing a serious issue with one of my stores, and I have not received a solution for nearly 10 hours. I requested your representative to access my store directly and help resolve the issue, but no effective support has been provided throughout the business day. During this time, my store has been unable to make sales, which is causing financial loss. As a long-term Teeinblue user with 5 active stores, I am very disappointed with this experience. I kindly ask you to prioritize this issue and provide an urgent solution as soon as possible. If this situation continues, I will have to reconsider continuing to use Teeinblue for all 5 of my stores. Please provide an update and resolve this matter urgently. Thank you.
Hi, Thank you for sharing your experience, and we are truly sorry for the frustration and disruption this caused to you. In this particular case, the issue required deeper technical investigation and escalation, which unfortunately caused a delay in resolution during the process. This is something we are actively working to improve, specifically around keeping merchants informed at every step. After investigating the case with our technical team, we were able to resolve the issue shortly afterward, and your store is now operating normally again. As a merchant running 5 active stores with us, your experience truly matters, and we do not take that lightly. We hope that this resolution and our commitment to making things right give you a better picture of how much we care about every merchant's success. We would love the chance to continue earning your trust across all your stores. We are always here if you need anything further. Best regards,
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