Teeinblue Product Personalizer

Hi Raphael, Thank you for your feedback, and we sincerely apologize for the delayed response. We strive to provide timely support, but it seems we missed the mark in your case. Please understand that we are continuously working to improve our response times, especially during weekends. We would love the chance to assist you and ensure everything is resolved to your satisfaction. Feel free to reach out to us directly, and we will make it right for you!

Hallo, Vielen Dank, dass Sie unsere App ausprobiert haben. Wir haben bemerkt, dass Sie Ihre Bewertung kurz nach der Installation abgegeben haben, und es tut uns leid, dass bei Ihnen Probleme aufgetreten sind. Möglicherweise hatten Sie jedoch nicht genug Zeit, um die App vollständig einzurichten und alle Funktionen zu erkunden. Wir würden es sehr schätzen, wenn Sie uns die Möglichkeit geben könnten, Sie bei der Einrichtung zu unterstützen, damit Sie die volle Funktionalität der App erleben können. Wir möchten sicherstellen, dass sie ordnungsgemäß funktioniert und Ihren Anforderungen entspricht. Bitte lassen Sie uns wissen, wie wir Ihnen helfen können. Wir sind hier, um sicherzustellen, dass Sie die bestmögliche Erfahrung machen.

Hi Roksana, We are sorry to hear about the unpleasant experience. Kindly understand that we do not want it to happen to any of our customers. However, per our checking, it is a pity that you have not created any products with our App or contacted our support team. We are always here to help, but we need more details about the difficulties you faced to provide better assistance. I hope you can reconsider your negative review and response to our team so we can learn more about your needs. We are committed to doing everything we can to make your experience better. Looking forward to hearing from you

Thank you for sharing your feedback with us. We're sorry to hear that you found our system challenging to navigate. We understand the importance of user-friendly interfaces, and we're constantly working to simplify our system to enhance the user experience. Many of our customers have found success with our app, and we believe that with personalized guidance and support, you can also become proficient in using it. Our team is here to assist you every step of the way. We've reached out to you via email, and we look forward to hearing from you soon.

Hi, We are sorry to hear about your unwanted experience and we take your feedback seriously. We're constantly working on improvements, and we would like to gather more information about the difficulties you faced. Having said that, it seems to be unfair for us to not have a chance to understand your goal and show you how our App can help. Our team has reached out to you, we're committed to resolving any concerns and ensuring a more positive experience for you. Looking forward to hearing from you soon. Thanks,

Hi, On behalf of our team, we are sorry for your disappointment feeling. We truly regret it. As we always want to bring the best experience to customers and put customer satisfaction as our 1st priority, we value your feedback and will consider it for improvements. Especially, we will try to scale up the support team to cover different time zones in the upcoming time. We hope for your understanding of our limits. And we wish for an opportunity to serve you better one day.

Hi Ali, We are sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention. Upon immediate review, we found that our Tech team promptly resolved the compatibility issue before the end of our support hours, as confirmed by you. We also understand the importance of timely responses, and while we strive to provide ongoing support, the difference in time zones may cause inevitable delays. We sincerely hope for your understanding in this matter. We’re normally known for caring deeply about our customer's experience and your experience is no exception. Once again, kindly accept our apologies for the negative feeling that may caused. We hope to have the chance to regain your trust. If there's anything more we can do for you, please don't hesitate to let us know.

Hi Matt, We appreciate you taking the time to leave your feedback. We are sorry to hear that the experience with our App wasn’t up to your expectations and would like to make things right for you. Since any personalized tool is not just simple, and our App is no exception. With many features, there is a learning curve to get started but I believe that you will soon to be a master if you spend more time playing around our App. And keep in mind that we are always here to help you with any concerns. We hope you can give us another chance to provide you with the service that you deserve.

Hi Divyanshu, Sorry for any bad experience. Your last message was sent on Sun so we couldn't reply immediately, could you check your inbox for our latest response please? In case you still want to use our app, please reply our email and we'll check the app speed issue on your site asap. Look forward to your reply.