Teeinblue Product Personalizer
Product Personalizer by Teeinblue - Best Shopify Customizer
Rating
4.9
feedback
269
chart
#842
All reviews
Review RSS Feed
Aug. 9, 2025
Teeinblue did some updates, which caused our products to freeze, causing major issues to our store. Few of our customers were not very happy. We tried reaching out also, but couldnt seem to get a response during that time
Sept. 16, 2024
Funktioniert nicht
Hallo, Vielen Dank, dass Sie unsere App ausprobiert haben. Wir haben bemerkt, dass Sie Ihre Bewertung kurz nach der Installation abgegeben haben, und es tut uns leid, dass bei Ihnen Probleme aufgetreten sind. Möglicherweise hatten Sie jedoch nicht genug Zeit, um die App vollständig einzurichten und alle Funktionen zu erkunden. Wir würden es sehr schätzen, wenn Sie uns die Möglichkeit geben könnten, Sie bei der Einrichtung zu unterstützen, damit Sie die volle Funktionalität der App erleben können. Wir möchten sicherstellen, dass sie ordnungsgemäß funktioniert und Ihren Anforderungen entspricht. Bitte lassen Sie uns wissen, wie wir Ihnen helfen können. Wir sind hier, um sicherzustellen, dass Sie die bestmögliche Erfahrung machen.
March 31, 2024
Unfortunately lots of bugs, no response from support.
Hi Roksana, We are sorry to hear about the unpleasant experience. Kindly understand that we do not want it to happen to any of our customers. However, per our checking, it is a pity that you have not created any products with our App or contacted our support team. We are always here to help, but we need more details about the difficulties you faced to provide better assistance. I hope you can reconsider your negative review and response to our team so we can learn more about your needs. We are committed to doing everything we can to make your experience better. Looking forward to hearing from you
March 25, 2024
I'm pretty good at putting sites and structures together. but, this is insanely hard. I am glad to see others figured it out. I can only imagine how many more customers they would have if they simplified their system! I might change my one star if I figure all this out. Just WOW, for now.
Thank you for sharing your feedback with us. We're sorry to hear that you found our system challenging to navigate. We understand the importance of user-friendly interfaces, and we're constantly working to simplify our system to enhance the user experience. Many of our customers have found success with our app, and we believe that with personalized guidance and support, you can also become proficient in using it. Our team is here to assist you every step of the way. We've reached out to you via email, and we look forward to hearing from you soon.
Feb. 12, 2024
worst app i've encountered, so difficult to use, logic doesnt make sense
Hi, We are sorry to hear about your unwanted experience and we take your feedback seriously. We're constantly working on improvements, and we would like to gather more information about the difficulties you faced. Having said that, it seems to be unfair for us to not have a chance to understand your goal and show you how our App can help. Our team has reached out to you, we're committed to resolving any concerns and ensuring a more positive experience for you. Looking forward to hearing from you soon. Thanks,
Feb. 6, 2024
Worst customer support that you can ever imagine. They only work on hong kong singapore hours so if you're in the US, Europe than this app is not going to work for you. They will only give you a reply on hong kong singapore hours so you have to wait 1 whole day in order to fix something as little as changing the colors
Hi, On behalf of our team, we are sorry for your disappointment feeling. We truly regret it. As we always want to bring the best experience to customers and put customer satisfaction as our 1st priority, we value your feedback and will consider it for improvements. Especially, we will try to scale up the support team to cover different time zones in the upcoming time. We hope for your understanding of our limits. And we wish for an opportunity to serve you better one day.