My Store review for Teeinblue Product Personalizer
Jan. 31, 2024
It really, really sucks. Customer representatives are not helpful at all. They don't answer for hours and at the end of the day they say their shift is over. They don't help even for the smallest problem. They are not worth the money at all and I am sure I will terminate my entire membership. It's not a fair practice, employees don't know what they're doing! I will never install this app again!!!!!! Never!!!!!!!!!!!!11
Store
My Store
Using app
4 days
Hi Ali, We are sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention. Upon immediate review, we found that our Tech team promptly resolved the compatibility issue before the end of our support hours, as confirmed by you. We also understand the importance of timely responses, and while we strive to provide ongoing support, the difference in time zones may cause inevitable delays. We sincerely hope for your understanding in this matter. We’re normally known for caring deeply about our customer's experience and your experience is no exception. Once again, kindly accept our apologies for the negative feeling that may caused. We hope to have the chance to regain your trust. If there's anything more we can do for you, please don't hesitate to let us know.
Teeinblue - Best Shopify Product Personalizer & Customizer