Everest Artisan review for Teeinblue Product Personalizer
Jan. 20, 2025
I got charged $19 even though i installed it one day and uninstall it the next day. I got refunded for the charged amount through customer service. The customer service understood the issue and processed it with no hassle. Even though I uninstalled the app cause i didn't needed it, it is a good app for whoever needs to have their product personalized.
Hi, We are sorry to see you go. Regarding the charge, we noticed that you installed our app on November 8 and uninstalled it on November 24. Since the 14-day trial ended on November 22, a pre-charge for the 30-day cycle was applied. However, as you are covered by our 30-day money-back guarantee, we have issued a full refund for the charge, as discussed in our previous email. If there is anything else we can assist you with, please do not hesitate to let us know.
Product Personalizer by Teeinblue - Best Shopify Customizer