Rating

4.9

feedback

843

Reviews

chart

#207

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    30%
  • Less than a day
    18%
  • Less than a month
    21%
  • Less than a year
    22%
  • More than a year
    3%

Reviews Summary

The reviews for the Tepo Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team, particularly mentioning Hazel and Rosa. Users appreciate the app's seamless functionality, ease of use, and fully customizable features that enhance the shopping experience for customers. Many reviewers mention that the app has positively impacted their sales with custom charge options. The support team is praised for being quick, knowledgeable, and always ready to assist with any issues, making a significant difference in the overall satisfaction of the users.

Highlights

Exceptional customer service and support team (Hazel and Rosa mentioned)
Seamless functionality and ease of use
Fully customizable features enhancing shopping experience
Positive impact on sales with custom charge options
Quick and knowledgeable support team

Rating Breakdown

  • 5
    92% (777 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 81% (655)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 23, 2026

I previously used another similar service for my store, but they had issues with additional product options being created as separate products. This was very inconvenient, especially when running promotions or discounts. With these guys, this problem does not exist, and that is very valuable. They also have excellent customer support. Some of my options were glitching, but they really tried to solve the issue and did it quite quickly. They stayed in touch every day during the process. Thank you for the service and the great work!

Using app

5 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 22, 2026

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

thank so much for Hazel assistance, too helpful

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Just got the app, my rep Hazel has been very helpful with setting it up and helping me understand the funtions.

Using app

7 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 21, 2026

The app is great and the customer support even better. Hazel answer all my questions and super helped me to get my product ready! Top knowledge!

Using app

3 days

Total reviews

1

Average rating

5.0

All reviews

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