Rating

4.9

feedback

857

Reviews

chart

#153

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    30%
  • Less than a day
    18%
  • Less than a month
    21%
  • Less than a year
    23%
  • More than a year
    3%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the helpful and efficient customer support provided by the team, particularly mentioning Hazel. Users appreciate the app's ease of use and its ability to enhance product customization on their online stores. The support team is commended for their quick responses, problem-solving skills, and friendly approach. Some users highlighted that the app helped them overcome limitations in Shopify and improve the overall shopping experience for their customers. However, there were a few negative reviews mentioning difficulties in using certain features and issues with communication.

Highlights

Positive customer support and assistance from the team, especially Hazel
Ease of use and effectiveness in enhancing product customization
Quick responses and problem-solving skills of the support team
Overcoming limitations in Shopify and improving shopping experience
Negative reviews mentioning difficulties in using certain features and communication issues

Rating Breakdown

  • 5
    95% (814 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (11 ratings)

Reviews with Text

  • 81% (683)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 6, 2026

The app has really enhanced our customers' shopping experience with its fully customizable and rich features. It has positively affected our sales with custom charge options, increasing our conversion rates and order values. Continuous updates and new features always keep the app fresh and relevant for our store.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Amazing customer service, I was having an issue with an option set, and a customer service representative figured out the problem and gave me a step-by-step solution in under 30 minutes. I couldn’t be happier!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

This app has greatly enhanced the shopping experience for my customers. It's easy to use and has a wealth of customizable features that have positively impacted my sales.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you. Hope that we can bring your business more valuable in the upcoming time!

5 / 5 Share

March 4, 2026

Muy buena, excelente soporte :)

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you. Hope that we can bring your business more valuable in the upcoming time!

5 / 5 Share

March 4, 2026

Using app

About 20 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you. Hope that we can bring your business more valuable in the upcoming time!

All reviews

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