All reviews

Rating Breakdown

  • 5
    96% (747 ratings)
  • 4
    2% (15 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 81% (627)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 4, 2025

Review: I used the Tepo Product Options app to create custom options for my Shopify products. The app itself works reliably and provides all the features I need. However, I initially faced some issues that were not caused by Tepo, but by the Xclusive theme I use: The side cart doesn’t automatically update when changing variants. Custom options were not correctly applied because the theme reloads the cart form and overrides Tepo events. It took a significant amount of effort, together with Tepo support and some custom JS adjustments on my end, to get everything working reliably. The Tepo support team was very cooperative and provided all necessary guidance. Conclusion: Tepo is a very solid app, but compatibility depends heavily on the theme. If you use a heavily customized or special theme like Xclusive, some adjustments might be required. I’m looking forward to seeing how future updates improve theme integration. Reason for 4/5 stars: The app itself works excellently, and the support is helpful. One star is deducted because setting it up on complex themes required significant effort, which may be challenging for new users.

Using app

8 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello, Thank you so much for reaching out and sharing your feedback with us. Your satisfaction is our ultimate goal, and we're here to support you every step of the way. If you have questions, need further assistance, or have additional feedback, please don't hesitate to reach out. We're here to make your experience as smooth and successful as possible. Thank you for choosing our app, and we look forward to being a valuable tool for your needs. TEPO Support Team,

4 / 5 Share

June 17, 2025

elle est vraiment top et donne accès à pas mal de possibilité en forfait gratuit. parfais . merci à tepo pour ça

Using app

30 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 6, 2025

Atendimento ao cliente mau

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you for your thoughtful feedback! We appreciate your suggestion regarding the in-product price add-on feature. Your insights are invaluable to us as we continually strive to improve our app. We understand how important this functionality is, and we will certainly consider your feedback for future updates. Please don't hesitate to reach out if you have any further questions or need assistance. We’re here to help! Best regards, Tepo Support Team

4 / 5 Share

May 13, 2025

Using app

6 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! We're glad to hear that you like our app! If you have any suggestions on how we can make your experience even better, please let us know. We appreciate your support!

4 / 5 Share

May 2, 2025

Yeds

Using app

30 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you for your thoughtful feedback! We appreciate your suggestion regarding the in-product price add-on feature. Your insights are invaluable to us as we continually strive to improve our app. We understand how important this functionality is, and we will certainly consider your feedback for future updates. Please don't hesitate to reach out if you have any further questions or need assistance. We’re here to help! Best regards, Tepo Support Team

4 / 5 Share

March 27, 2025

Very good

Store

ULTRA

Using app

15 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, Thank you for your thoughtful feedback! We appreciate your suggestion regarding the in-product price add-on feature. Your insights are invaluable to us as we continually strive to improve our app. We understand how important this functionality is, and we will certainly consider your feedback for future updates. Please don't hesitate to reach out if you have any further questions or need assistance. We’re here to help! Best regards, Tepo Support Team

4 / 5 Share

March 3, 2025

Store

Divinch

Using app

About 24 hours

Total reviews

5

Average rating

4.8

Developer Reply

Hi there, Thank you for your review! We appreciate your support and are always striving to improve. If you have any suggestions or need assistance, please let us know! Best regards,

4 / 5 Share

Feb. 13, 2025

Using app

33 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your rating! We appreciate your support and are glad to have you as a user. If you have any feedback or suggestions on how we can improve in the app, please feel free to share. We're here to help!

4 / 5 Share

Jan. 23, 2025

good

Using app

2 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your review! We appreciate your support and are glad to have you as a user. If you have any feedback or suggestions on how we can improve the app or your experience, please feel free to share. We're here to help!

4 / 5 Share

Jan. 19, 2025

Wonderfully designed app with one flaw, it's missing an in-product price add-on feature. Currently you need to create a separate variant to use as a price add-on for your product, you can't just have a price increase on certain variants within the product itself. To me this is a fundamental feature that should not be missing in a product options app, but besides that the app works wonderfully. Thank you to Hazel for her help and patience!

Using app

7 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you for your thoughtful feedback! We appreciate your suggestion regarding the in-product price add-on feature. Your insights are invaluable to us as we continually strive to improve our app. We understand how important this functionality is, and we will certainly consider your feedback for future updates. Please don't hesitate to reach out if you have any further questions or need assistance. We’re here to help! Best regards, Tepo Support Team

4 / 5 Share

Jan. 2, 2025

Using app

27 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you for your 4-star rating! We’re glad to hear you’re enjoying our app. Your feedback is important to us, and we’d love to know if there’s anything specific we can improve to make your experience even better. Please feel free to share any suggestions! Best regards, The Tepo Team

4 / 5 Share

Nov. 19, 2024

Using app

43 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! If you have any questions or need further assistance, feel free to reach out. Our team is more than happy to help

4 / 5 Share

July 7, 2024

Vraiment bien fait !

Store

HOAR

Using app

3 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

May 28, 2024

Virker lovende så langt :)

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 31, 2024

I am very new to the app but for now seems to work as I expected. I had a question in the support chat and was answered right away, that was great!

Using app

About 21 hours

Total reviews

1

Average rating

4.0