All reviews

Rating Breakdown

  • 5
    92% (777 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 81% (655)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 23, 2026

I previously used another similar service for my store, but they had issues with additional product options being created as separate products. This was very inconvenient, especially when running promotions or discounts. With these guys, this problem does not exist, and that is very valuable. They also have excellent customer support. Some of my options were glitching, but they really tried to solve the issue and did it quite quickly. They stayed in touch every day during the process. Thank you for the service and the great work!

Using app

5 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 22, 2026

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

thank so much for Hazel assistance, too helpful

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Just got the app, my rep Hazel has been very helpful with setting it up and helping me understand the funtions.

Using app

7 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 21, 2026

The app is great and the customer support even better. Hazel answer all my questions and super helped me to get my product ready! Top knowledge!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Fantastics app and great support

Store

cubbos

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

I was just setting up the app when I had a few issues and I could not solve them, upon reaching out to Qikify I got Rosa, and she was professional, helpful, very very patient, amazing and kind. The response time was quick and one issue after the next Rosa solved them very quickly for me. I am very pleased and very happy with the service I get from Rosa and I do hope I can get her again if I do have anymore issues. Rosa thank you for a very good customer service. Overall it is a good app so far. Thank you

Using app

1 day

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Very helpful team and great app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 15, 2026

App is so so. When you have issues — they share screenshots without full instructions. When you ask for a call for a quick screen share session, they'd rather waste hours upon hours on meaningless chat messages vs. one simple call. We are a business, a paying customer. The least you can do is to set a conf. call. Insane. Will look for another solution. p.s. They use crisp for customer live-chat which is beyond buggy. Use intercom.io to provide decent chat experience.

Using app

9 months

Total reviews

16

Average rating

2.3

5 / 5 Share

Jan. 14, 2026

So friendly and helpful. I have only amazing things to say with my experience and am so thankful!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Tuve que hablar con soporte de Tepo para arreglar un problema que tenia la pagina web con la app y me lo arreglaron muy rápido, muy buena comunicación con ellos y muy amables! Un 10 para el equipo!

Store

EGO

Using app

About 1 month

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 7, 2026

I've tried at least 8 product customizer apps and none of them seemed to address my needs. This app seemed promising but I have to admit I did struggle in the beginning. However, I think what makes this app far better than others is their customer service and fast resolution of issues. Hazel is a rockstar! She answered my questions for 3 days straight helping me get to a seemingly near impossible goal from when I initially started. I'm not ready for launch and can do so knowing my site is where I need it to be for a great customer experience. Thanks Tepo and again a big shout out and thanks to Hazel!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Works seamlessly and the support are top tier.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Support blew my mind definitely recommend

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the community. This means a lot to us and we hope that we will grow strongly together in years to come!! <3

5 / 5 Share

Dec. 2, 2025

coooollllll

Store

Aupiel

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your positive experience with our app! We're delighted to hear that it has been a great addition to your Shopify store and that you've found it user-friendly and easy to install. Your satisfaction is important to us, and we're here to support your needs every step of the way. Thank you again for choosing our app, and we look forward to continuing to enhance your store's capabilities. TEPO team

5 / 5 Share

Dec. 2, 2025

heel fijne app als optie, makkelijk te gebruiken en werkt prima met verschillende thema's, aftersales ook perfect en behulpzaam

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for choosing Tepo and for sharing your positive experience with us. We are grateful for your feedback and are excited to continue supporting you as you explore the full potential of our app. If you have any questions or need assistance, please feel free to contact us. We are here to help you every step of the way <3

5 / 5 Share

Dec. 2, 2025

Super helpful team helping me make the best of the app alongside other apps I already have. Based on the customer service alone, and willingness to help and find a solution, I'd give 10 stars if I could! Thank you Qikify team!!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2025

Super application rien a dire

Using app

2 days

Total reviews

2

Average rating

3.5