Tepo Custom Product Options
Product Customizer, Product Options & Variants for Shopify
Rating
4.9
feedback
779
chart
#193
All reviews
May 19, 2025
For the last 60 days I have reached out to chat support about an on going issues with Multiple add to cart bottons showing up on my products now after installing their App. I have sent in photos, replies, and they have REFUSED TO REPLY.......... So it was funny when they sent me over a link to do a review... So I am glad I can tell people they will ignore your issues.
Dear Valued Customer, Thank you for using our app. We're pleased to know that our support team was able to assist you quickly through live chat and that your issue has been successfully resolved after that. We’d love the chance to help you even more efficiently in the future. If you could let us know a time that works best for you, we’ll do our best to accommodate your schedule and ensure you receive the support you need. We sincerely apologize for any inconvenience you may have experienced and truly appreciate your patience. Your satisfaction is our priority, and we remain committed to enhancing your experience and delivering even better service moving forward. Kind regards, TEPO Support Team,
May 19, 2025
responsive and fast in assisting in issue. The app is seamless and great with options that are easy to setup.
Dear our valued customer, Thank you for the wonderful review! We're delighted to hear that Tepo is serving you well and that you've experienced a boost in sales since installing the app. It's incredibly rewarding to know we're contributing positively to your business. If you ever have questions or need support, feel free to contact us anytime.
May 19, 2025
Dear our valued customer, Thank you for the wonderful review! We're delighted to hear that Tepo is serving you well and that you've experienced a boost in sales since installing the app. It's incredibly rewarding to know we're contributing positively to your business. If you ever have questions or need support, feel free to contact us anytime.
May 16, 2025
This app is PERFECT for my website. Very easy to setup, with a lot of free options. I will definitely upgrade for the Premium options when possible ; it is that good, yes. What's more, when facing an issue I could absolutely not comprehend, the team was super reactive and managed to solve my problem in 30 minutes. (Thank you so much Rosa and co. ! <3) I love it !
Dear our valued customer, Thank you for the wonderful review! We're delighted to hear that Tepo is serving you well and that you've experienced a boost in sales since installing the app. It's incredibly rewarding to know we're contributing positively to your business. If you ever have questions or need support, feel free to contact us anytime.
May 16, 2025
This is a very easy to use and flexible application that allows you to customize your product pages. If you have any questions, the staff is competent and clear answers are immediately given.
Dear our valued customer, Thank you for the wonderful review! We're delighted to hear that Tepo is serving you well and that you've experienced a boost in sales since installing the app. It's incredibly rewarding to know we're contributing positively to your business. If you ever have questions or need support, feel free to contact us anytime.
May 15, 2025
Super appli
Dear our valued customer, Thank you for the wonderful review! We're delighted to hear that Tepo is serving you well and that you've experienced a boost in sales since installing the app. It's incredibly rewarding to know we're contributing positively to your business. If you ever have questions or need support, feel free to contact us anytime.
May 15, 2025
Fantastic App. I have products with many different complex product options and managed to get all the option sets organised and working exactly how I want. The app is easy to use and the customer support is fantastic, fast communication and always resolve any issues. Rosa from the team was fantastic and always communicated with any help I needed. Enjoying the app and would definitely recommend.
Dear Valued Customer, Thank you so much for your kind review! We're thrilled to know that Tepo is working well for you and that you've seen a positive impact on your sales since installing the app. It’s truly rewarding to be a part of your business journey. If you ever have any questions or need further assistance, please don’t hesitate to get in touch—we’re always here to help.
May 14, 2025
Dear Valued Customer, Thank you so much for your kind review! We're thrilled to know that Tepo is working well for you and that you've seen a positive impact on your sales since installing the app. It’s truly rewarding to be a part of your business journey. If you ever have any questions or need further assistance, please don’t hesitate to get in touch—we’re always here to help.
May 13, 2025
Thank you for your feedback! We're glad to hear that you like our app! If you have any suggestions on how we can make your experience even better, please let us know. We appreciate your support!
May 12, 2025
Perfect, simply... Perfect !
Thank you for your fantastic review! We’re thrilled to hear that Tepo is meeting your needs and that you’ve seen an increase in sales since installing the app. It’s great to know that we’re making a positive impact on your business. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
May 12, 2025
Absolutely adore this app. Tried a whole bunch before finding this one and no one else comes close, especially with what's available on the free plan alone. Customer support have been really responsive and helpful. Just really impressed with it!
Thank you for your fantastic review! We’re thrilled to hear that Tepo is meeting your needs and that you’ve seen an increase in sales since installing the app. It’s great to know that we’re making a positive impact on your business. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Oct. 18, 2025
the customer service is absent
Dear our valued customer, Thank you for using our app. We're glad to hear that our support team was able to promptly assist you via live chat and that the issue has been resolved to your satisfaction. We would greatly appreciate the opportunity to assist you more promptly and address any issues you're facing with the app. If you could kindly provide us with a convenient time for you, we will make every effort to accommodate and provide the support you need. Once again, we apologize for any inconvenience caused and appreciate your understanding. Your satisfaction is important to us, and we are committed to improving your experience and providing better support in the future.` Warm regards, Rosa from TEPO
May 5, 2025
Merci très utiles comme application
Thank you for your fantastic review! We’re thrilled to hear that Tepo is meeting your needs and that you’ve seen an increase in sales since installing the app. It’s great to know that we’re making a positive impact on your business. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
May 3, 2025
Thank you for your fantastic review! We’re thrilled to hear that Tepo is meeting your needs and that you’ve seen an increase in sales since installing the app. It’s great to know that we’re making a positive impact on your business. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
May 2, 2025
Yeds
Hi there, Thank you for your thoughtful feedback! We appreciate your suggestion regarding the in-product price add-on feature. Your insights are invaluable to us as we continually strive to improve our app. We understand how important this functionality is, and we will certainly consider your feedback for future updates. Please don't hesitate to reach out if you have any further questions or need assistance. We’re here to help! Best regards, Tepo Support Team
April 30, 2025
Very helpful, and very kind.
Thank you for your fantastic review! We’re thrilled to hear that Tepo is meeting your needs and that you’ve seen an increase in sales since installing the app. It’s great to know that we’re making a positive impact on your business. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
April 29, 2025
The customer servive is the best of the best. Locate the bug and fix it quicky. Rosa, thanks for your help and patience all the time~
Thank you for your fantastic review! We’re thrilled to hear that Tepo is meeting your needs and that you’ve seen an increase in sales since installing the app. It’s great to know that we’re making a positive impact on your business. If you have any questions or need assistance in the future, please don’t hesitate to reach out.