All reviews

Rating Breakdown

  • 5
    96% (842 ratings)
  • 4
    2% (17 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 82% (717)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 4, 2025

Review: I used the Tepo Product Options app to create custom options for my Shopify products. The app itself works reliably and provides all the features I need. However, I initially faced some issues that were not caused by Tepo, but by the Xclusive theme I use: The side cart doesn’t automatically update when changing variants. Custom options were not correctly applied because the theme reloads the cart form and overrides Tepo events. It took a significant amount of effort, together with Tepo support and some custom JS adjustments on my end, to get everything working reliably. The Tepo support team was very cooperative and provided all necessary guidance. Conclusion: Tepo is a very solid app, but compatibility depends heavily on the theme. If you use a heavily customized or special theme like Xclusive, some adjustments might be required. I’m looking forward to seeing how future updates improve theme integration. Reason for 4/5 stars: The app itself works excellently, and the support is helpful. One star is deducted because setting it up on complex themes required significant effort, which may be challenging for new users.

Using app

8 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello, Thank you so much for reaching out and sharing your feedback with us. Your satisfaction is our ultimate goal, and we're here to support you every step of the way. If you have questions, need further assistance, or have additional feedback, please don't hesitate to reach out. We're here to make your experience as smooth and successful as possible. Thank you for choosing our app, and we look forward to being a valuable tool for your needs. TEPO Support Team,

5 / 5 Share

Sept. 2, 2025

The app really enhanced my customers' shopping experience with its fully customizable and rich features. I was able to quickly add complex product options and saw a significant increase in conversion rates and order values. The support team was quick and reactive, which made the whole experience even better.

Store

Emery

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your enthusiastic recommendation! Your positive experience with our app's features and support team means a lot to us. Thank you again for choosing our app, and we appreciate your recommendation. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to support your journey on Shopify. Teeinblue Product Options team Show less

1 / 5 Share

Sept. 2, 2025

somehow even basic shopify functions dont work anymore around this app, support non existent, its my first ever review just because its so bad.

Using app

1 day

Total reviews

5

Average rating

4.2

Developer Reply

Hello there, Thank you for your valuable feedback regarding our app. Your feedback is crucial in helping us improve our app, and we thank you for taking the time to share your thoughts. If you have any more suggestions or encounter any other issues, please don't hesitate to contact our support team. We're here to assist you and make your experience with our app even better. Thanks again for using our app, and we look forward to your return and continuing to meet your customization needs. TEPO Support Team,

5 / 5 Share

Aug. 31, 2025

The app's support team was incredibly quick and knowledgeable, solving my issue in no time. It's made a huge impact on my sales, with custom charge options positively affecting order values. Highly recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

I had a bug with this app and the theme I'm using, I reached out to tech support and they investigated and fixed the issue quickly! I'm on the free plan so the fact that they went the distance they did to fix my issue says a lot!!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your enthusiastic recommendation! Your positive experience with our app's features and support team means a lot to us. Thank you again for choosing our app, and we appreciate your recommendation. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to support your journey on Shopify. Teeinblue Product Options team Show less

5 / 5 Share

Aug. 29, 2025

Store

KORU

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

The app's rich features have greatly enhanced the shopping experience for my customers. It's so easy to use and has positively affected my sales with custom charge options. I highly recommend it!

Using app

5 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with our app! Your feedback is highly valued, and we are committed to supporting you in every possible way. If you have more feedback to share or need further assistance, please feel free to reach out to us. We hope that our app continues to meet your business needs effectively!

5 / 5 Share

Aug. 27, 2025

This app has seriously improved my customer's shopping experience. The rich features and customizable options have definitely increased my conversion rates and order values. Highly recommend!

Store

Ikos

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Using app

6 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Easy to learn and implement what I need - especially with the help from the support team. Rosa was very attentive and patient with guiding me to my objectives.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with our app! Your feedback is highly valued, and we are committed to supporting you in every possible way. If you have more feedback to share or need further assistance, please feel free to reach out to us. We hope that our app continues to meet your business needs effectively!

5 / 5 Share

Oct. 7, 2025

Always ready to help!!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback! We truly appreciate your support and are thrilled to hear you’re enjoying our app. If you have any feedback or need assistance, don’t hesitate to reach out! Best regards,

5 / 5 Share

Aug. 24, 2025

Absolutely love the custom charge options feature. It has definitely boosted our sales and improved our overall shopping experience.

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback! We truly appreciate your support and are thrilled to hear you’re enjoying our app. If you have any feedback or need assistance, don’t hesitate to reach out! Best regards,

5 / 5 Share

Aug. 22, 2025

App works perfectly and has lots of features. Very responsive team working quickly on all my requests.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback! We truly appreciate your support and are thrilled to hear you’re enjoying our app. If you have any feedback or need assistance, don’t hesitate to reach out! Best regards,

5 / 5 Share

Aug. 22, 2025

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback! We truly appreciate your support and are thrilled to hear you’re enjoying our app. If you have any feedback or need assistance, don’t hesitate to reach out! Best regards,

5 / 5 Share

Aug. 21, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback! We appreciate your support! 🌟 If you have any further questions or need assistance, don’t hesitate to reach out. We're here to help! Best regards,

5 / 5 Share

Aug. 20, 2025

This app has really enhanced the shopping experience on my store. The custom charge options have positively affected my sales and I've seen an increase in conversion rates and order values. The support team is also quick and reactive, which is a huge plus.

Using app

10 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback! We appreciate your support! 🌟 If you have any further questions or need assistance, don’t hesitate to reach out. We're here to help! Best regards,

5 / 5 Share

Aug. 19, 2025

excellent support

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your rating! We appreciate your support and are glad to have you as a user. If you have any feedback or suggestions on how we can improve in the app, please feel free to share. We're here to help!

5 / 5 Share

Aug. 18, 2025

This app has truly enhanced our customers' shopping experience with its fully customizable and rich features. It has proven to increase conversion rates and order values, positively affecting our sales.

Store

Ma boutique

Using app

3 minutes

Developer Reply

Thank you for your rating! We appreciate your support and are glad to have you as a user. If you have any feedback or suggestions on how we can improve in the app, please feel free to share. We're here to help!

5 / 5 Share

Aug. 18, 2025

I love the app, for a person with no coding experience this works for me! It takes a moment to learn how to set up. The only draw back is i have to use the paid version for my store, wish there were more free options.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for the 5-star rating! We truly appreciate your support and are thrilled to hear you’re enjoying our app. If you have any feedback or need assistance, don’t hesitate to reach out! Best regards,