All reviews

Rating Breakdown

  • 5
    96% (867 ratings)
  • 4
    2% (18 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (14 ratings)

Reviews with Text

  • 82% (738)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 13, 2024

Tepo Product Options is an absolute game-changer for my Shopify store! The app is incredibly user-friendly and offers a wide range of customization options to create complex product variations. Hazel from the support team was incredibly helpful. Her expertise and friendly demeanor made all the difference. I highly recommend both the app and their support team!

Using app

About 1 month

Total reviews

15

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

First Class Customer Support, Rectified the Errors in Minimal Time, Thank You Hazel for Assisting Me

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Nice!

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

We've been using Tepo for over six months, and we couldn't manage our extensive product range in Shopify without it. The app keeps getting better with new features added monthly, showing continuous improvement. But what truly sets Tepo apart is their outstanding customer support. Hazel and her team are in a league of their own—consistently friendly, helpful, and dedicated. Recently, we faced an issue with Tepo, and the team worked tirelessly to resolve it, even staying up well past midnight in their time zone to ensure our store was back online. Truly exceptional service!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Tepo is the best app for custom options on products. Fast, Beautiful and great support for custom requests - Hazel is a support-superstar!

Store

Junelli

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Very easy to use - does exactly what I need it to do - enough options to be really flexible but not overwhelm. Very quick support (user error not the app) - highly recommend!

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Hazel was so helpful and patient with me so appreciate the help!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

easy to use

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

So far it's been great! We ran into a small snag and their support/tech team resolved it within a couple of hours.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Using app

8 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 2, 2024

The technical support is superb!

Using app

2 days

Total reviews

1

Average rating

3.0

5 / 5 Share

Aug. 2, 2024

Happy with their app and customer service both.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

Amaizing App that should be used eyes closed. I have tested it and the Color Swatch is working perfect. The way it shows up on our product pages have reached our expectations. We'll see on the long run how it reacts to futures updates but so far, we are very satisfied with it. Highly recommended. 5 Stars !!!

Using app

About 3 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

July 31, 2024

很方便

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2024

非常好用

Store

Bmbride

Using app

About 19 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 29, 2024

support très réactif, merci !

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 29, 2024

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2024

Tried 4 different Variant Options and this has to be the easiest and best one. Thank you Tepo

Using app

8 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

July 27, 2024

SO EASY TO USE, GOOD PRODUCT EVER

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2024

The folks at Tepo have an incredibly strong product packed with features that fit our use case perfectly. We use it in conjunction with Teeinblue to allow for extra product customization. In particular, we find the add-on feature very useful and highly recommend it to Shopify stores looking to increase their profit by offering additional items. The way we’ve been using it is as a way for customers to view and select our product quantities and their associated unit prices in a Tepo dropdown list. In addition, they have a very cool looking image dropdown list. Yes, it’s a dropdown list with a thumbnail of a product in it! It looks beautiful and is a more compact alternative to swatches (which they also have and we recommend as well) if you have many items to list out. In addition, you can style their product option forms, which we will look into more soon. HAZEL has been our primary contact at Tepo and SHE IS AMAZING! She is nice, knowledgeable, patient, and professional. We ask her billions of questions and she answers all of them in an easy to understand way and guides us through setting up Tepo very well. When there was a feature that we needed (product option calculations) she asked us to submit a feature request. Hazel has helped us remove the duplicate quantity fields in our cart by proposing an elegant workaround. She provides demo websites and their passwords to further illustrate to us how to do certain things. And she helped us set it up so that we can have a “no add-on” option in case our customers don’t want any add-ons figured into our quantity/price dropdown. Tepo regularly updates their app with new features. In fact, since we’ve been on board they’ve released a new one regarding cart customizations. Tepo worked with Teeinblue and GemPages to help us integrate our personalization area and product options with our GemPages product page. And Tepo is helping us with hiding add-ons in our cart drawer and showing the total price in the main item instead. We, as a small operation, are humbled that Tepo is willing to devote technical resources to make changes for us. They are busy yet they are generous enough to extend help our way. Hazel said to us when we thanked her for helping a small company: “Every customer is important to us, no matter the size. I am always happy to help and support you in any way I can.” If you want an elegant, beautiful way to add product options you should look no further than Tepo. They work especially well with Teeinblue, which we also recommend, along with GemPages. Another hint: If you have product options that you need to reuse across multiple products you can do it with Tepo!

Using app

6 days

Total reviews

2

Average rating

5.0