All reviews

Rating Breakdown

  • 5
    96% (840 ratings)
  • 4
    2% (17 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 82% (715)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 21, 2026

The app is great and the customer support even better. Hazel answer all my questions and super helped me to get my product ready! Top knowledge!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you. Hope that we can bring your business more valuable in the upcoming time!

5 / 5 Share

Jan. 21, 2026

Fantastics app and great support

Store

cubbos

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you. Hope that we can bring your business more valuable in the upcoming time!

5 / 5 Share

Jan. 20, 2026

I was just setting up the app when I had a few issues and I could not solve them, upon reaching out to Qikify I got Rosa, and she was professional, helpful, very very patient, amazing and kind. The response time was quick and one issue after the next Rosa solved them very quickly for me. I am very pleased and very happy with the service I get from Rosa and I do hope I can get her again if I do have anymore issues. Rosa thank you for a very good customer service. Overall it is a good app so far. Thank you

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Good day! Thank you so much for sharing your positive experience with our app! We're delighted to hear that it has been a great addition to your Shopify store and that you've found it user-friendly and easy to install. Your satisfaction is important to us, and we're here to support your needs every step of the way. Thank you again for choosing our app, and we look forward to continuing to enhance your store's capabilities.

1 / 5 Share

Jan. 19, 2026

l'application de fonctionne pas

Using app

3 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Jan. 18, 2026

Very helpful team and great app.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your lovely review! We're grateful that we had the opportunity to work with you. Hope that we can bring your business more valuable in the upcoming time!

5 / 5 Share

Jan. 18, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Good day! Thank you so much for sharing your positive experience with our app! We're delighted to hear that it has been a great addition to your Shopify store and that you've found it user-friendly and easy to install. Your satisfaction is important to us, and we're here to support your needs every step of the way. Thank you again for choosing our app, and we look forward to continuing to enhance your store's capabilities.

1 / 5 Share

Jan. 15, 2026

App is so so. When you have issues — they share screenshots without full instructions. When you ask for a call for a quick screen share session, they'd rather waste hours upon hours on meaningless chat messages vs. one simple call. We are a business, a paying customer. The least you can do is to set a conf. call. Insane. Will look for another solution. p.s. They use crisp for customer live-chat which is beyond buggy. Use intercom.io to provide decent chat experience.

Using app

9 months

Total reviews

17

Average rating

2.5

Developer Reply

Hello there, Here's Qikify Product Options team. We wanted to reach out and check in with you about your recent experience with us. We understand the situation was frustrating at first. While our standard support channels are live chat and email, we arranged a Google Meet call and fortunately we were able to connect and resolve the issue quickly during that call. We're glad we could work through it together and get things back on track without further delay. Regarding your comments about the chat tool, we truly appreciate you taking the time to share your feedback. It has already been forwarded to our product team so they can review it carefully. As our team is still relatively small, changes like this can take some time to plan and implement, but we’re actively researching options and working toward improving the chat experience in the near future. If you have a moment, please let me know if everything has been running smoothly since our last conversation. I’m always here if you need any further support. Warm regards, Qikify Team,

5 / 5 Share

Jan. 14, 2026

So friendly and helpful. I have only amazing things to say with my experience and am so thankful!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your positive experience with our app! We're delighted to hear that it has been a great addition to your Shopify store and that you've found it user-friendly and easy to install. Your satisfaction is important to us, and we're here to support your needs every step of the way. Thank you again for choosing our app, and we look forward to continuing to enhance your store's capabilities.

5 / 5 Share

Jan. 14, 2026

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Tuve que hablar con soporte de Tepo para arreglar un problema que tenia la pagina web con la app y me lo arreglaron muy rápido, muy buena comunicación con ellos y muy amables! Un 10 para el equipo!

Store

EGO

Using app

About 1 month

Total reviews

4

Average rating

4.5

Developer Reply

Thank you so much for sharing your positive experience with our app! We're delighted to hear that it has been a great addition to your Shopify store and that you've found it user-friendly and easy to install. Your satisfaction is important to us, and we're here to support your needs every step of the way. Thank you again for choosing our app, and we look forward to continuing to enhance your store's capabilities.

5 / 5 Share

Jan. 7, 2026

I've tried at least 8 product customizer apps and none of them seemed to address my needs. This app seemed promising but I have to admit I did struggle in the beginning. However, I think what makes this app far better than others is their customer service and fast resolution of issues. Hazel is a rockstar! She answered my questions for 3 days straight helping me get to a seemingly near impossible goal from when I initially started. I'm not ready for launch and can do so knowing my site is where I need it to be for a great customer experience. Thanks Tepo and again a big shout out and thanks to Hazel!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your positive experience with our app! We're delighted to hear that it has been a great addition to your Shopify store and that you've found it user-friendly and easy to install. Your satisfaction is important to us, and we're here to support your needs every step of the way. Thank you again for choosing our app, and we look forward to continuing to enhance your store's capabilities.

5 / 5 Share

Dec. 30, 2025

Works seamlessly and the support are top tier.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for sharing your positive experience with our app! We're delighted to hear that it has been a great addition to your Shopify store and that you've found it user-friendly and easy to install. Your satisfaction is important to us, and we're here to support your needs every step of the way. Thank you again for choosing our app, and we look forward to continuing to enhance your store's capabilities.

5 / 5 Share

Dec. 28, 2025

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for sharing your positive experience with our app! We're delighted to hear that it has been a great addition to your Shopify store and that you've found it user-friendly and easy to install. Your satisfaction is important to us, and we're here to support your needs every step of the way. Thank you again for choosing our app, and we look forward to continuing to enhance your store's capabilities.

5 / 5 Share

Dec. 24, 2025

Support blew my mind definitely recommend

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the community. This means a lot to us and we hope that we will grow strongly together in years to come!! <3

5 / 5 Share

Dec. 22, 2025

App works well, support was slow but helpful once we connected.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 11, 2025

Don't install it if you're planning to try 'free-tier' because there's no way to add price of any option. Useless

Using app

4 minutes

Total reviews

6

Average rating

1.0

5 / 5 Share

Dec. 9, 2025

suporte muito atencioso, obrigado Hazel

Store

NOÈVA

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the community. This means a lot to us and we hope that we will grow strongly together in years to come!! <3

5 / 5 Share

Dec. 2, 2025

Awesome in every way. Above and beyond.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the community. This means a lot to us and we hope that we will grow strongly together in years to come!! <3

5 / 5 Share

Dec. 2, 2025

top merci!!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

coooollllll

Store

Aupiel

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your positive experience with our app! We're delighted to hear that it has been a great addition to your Shopify store and that you've found it user-friendly and easy to install. Your satisfaction is important to us, and we're here to support your needs every step of the way. Thank you again for choosing our app, and we look forward to continuing to enhance your store's capabilities. TEPO team