All reviews

Rating Breakdown

  • 5
    65% (20 ratings)
  • 4
    0% (0 ratings)
  • 3
    10% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    26% (8 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Oct. 6, 2020

Initially, the app was buggy when using a drawer cart style but the issues cleared up when I switched our cart to page style. I reached out to the developer when I was having issues and I never received a response, had to troubleshoot myself.

Store

SUBPAC

Using app

About 1 month

Total reviews

1

Average rating

3.0

1 / 5 Share

June 15, 2019

I purchased this for the ability to use a keyword to determine if the box showed at checkout. People are somehow able to bypass the check box without ticking it which is causing problems for my business. I’m paying for this app, I contacted support and received no response. If people can get around the box it’s a waste of time having it.

Using app

11 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi! Sorry you rand into this problem. If you contact our support we can help you out asap. Again we apologize for the inconvenience.

1 / 5 Share

June 11, 2019

I had a issue with my store because the checkboxes donnot appear in the cart page but the client is not able to make a purchase without checking the boxes that dont exist. We use the paid version. I contacted the support and no response after a couple of days...

Using app

About 1 year

Total reviews

5

Average rating

3.2

5 / 5 Share

May 23, 2019

Welcome. the application does not work. What could be the problem? This is a very important check box installed. I am urgently asking for help.

Using app

12 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 1, 2019

App does not show on cart page. It only shows a message as if the checkbox was not selected which stops the shoppers from buying.

Using app

2 days

Total reviews

4

Average rating

1.3

Developer Reply

Hi, Sorry you rand into this issue - we would like to help you out with your needs. Please email us at [email protected] and we will help you asap :) Thanks Saio team

5 / 5 Share

Feb. 14, 2019

Great app! Because of EU law, we need to have our TOS on our cart page and this app does just that. We also use their Sale app or our sales, BF ect also just perfect.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2019

Does what it should - plug n' play app. We tried some of the others out there, but this one from Saio works for us and our needs.

Store

Goods

Using app

About 6 years

Total reviews

8

Average rating

4.9

1 / 5 Share

Dec. 7, 2018

Been using for less the a day and this app just switches on and off at will. It doesn't seem to work at all on mobile phones too.

Using app

About 8 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Sorry you has having problems with the app - we have done some major updates to the app over the last few weeks. If you wanna give it one more go, just email us at [email protected] and we will set the app up to fits your needs.

1 / 5 Share

Aug. 8, 2018

The App stops working without warning, and just shows an error popup message when customers try to check out their order without checking the checkbox; there is no option to allow the customer to NOT check the checkbox.. if they do so, they cannot check out.

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Sorry you has having problems with the app - we have done some major updates to the app over the last few weeks. Email us at [email protected] and we will set the app up to fits your needs.

1 / 5 Share

Aug. 6, 2018

On several occasions the app has stopped working, support fixed the issue but it keeps happening. Looking for better options now. Update: Still dont have a fix or a solution months later. This app still allows some customers to come through without clicking the box. The entire point of this app.

Using app

Over 3 years

Total reviews

25

Average rating

2.1

Developer Reply

Hi, Sorry you has having problems with the app - we have done some major updates to the app over the last few weeks. Email us at [email protected] and we will set the app up to fits your needs.

3 / 5 Share

June 11, 2018

Easy to use, but I wish you could require customer to check a box before checkout., or at least notify me if they checkout with a negative answer.

Using app

4 months

Total reviews

1

Average rating

3.0

1 / 5 Share

May 24, 2018

You cannot place the boxes where you want to, so don't find the app helpful for my purpose

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Sorry you has having problems with the app - we have done some major updates to the app over the last few weeks. Email us at [email protected] and we will set the app up to fits your needs.

5 / 5 Share

May 17, 2018

This app was very easy to install & customise. It has been reliable both in function & support. Our store theme required some customisation to remove our sliding cart & the team at Saio were not only happy assist but supper helpful with the tech biz & had this fixed in a jiffy. They checked the functionality & followed up to ensure we were happy with the changes.

Using app

About 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

May 15, 2018

App is OK... Works great with native checkout, but doesn't work for PayPal

Using app

6 months

Total reviews

2

Average rating

2.5

1 / 5 Share

May 7, 2018

Just horrible. This app has a tendency to not pop up at times and customers can bypass this step. This app opens you up to a lot of chargebacks and customer confusion. Does not help! Would not suggest to business owners

Using app

9 months

Total reviews

2

Average rating

2.5

5 / 5 Share

April 2, 2018

The app works exactly as stated and was a breeze to install. Because of my Shopify theme, we needed to do some customization and they were more than happy to help us. We greatly appreciated them going above and beyond. Now we are up and running with ease and have peace of mind knowing our terms and conditions are being agreed to by our customers.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2018

this was SO easy to install however i needed an extra feature and eric at support did it for me for free within 24 hours! brilliant!!!! i cannot say enough good things about this app and the service!!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2018

this is almost too easy. Every ecommerce site should cover their behind with a T&C. this is so simple

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2018

The App work well. Thank you for the nice support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2018

I have found it easy to set up as a merchant and it is also user friendly for my clients.

Using app

Over 1 year

Total reviews

3

Average rating

5.0